Hi, I’m Sarah François, a marketing professional with seven years’ experience spanning digital, brand and trade marketing. I’ve led multi-channel campaigns for B2C brands in food & drinks, fashion, fragrance, watches and home lifestyle, driving growth through content strategy, CRM, social media and trade activations. I’m hands-on, collaborative and data-driven, always looking for opportunities to improve brand presence and customer experience. I’m now freelancing to help brand growth, content strategy and cross-functional execution, delivering measurable impact while mentoring teams and forging strong partnerships.

Sarah François

Hi, I’m Sarah François, a marketing professional with seven years’ experience spanning digital, brand and trade marketing. I’ve led multi-channel campaigns for B2C brands in food & drinks, fashion, fragrance, watches and home lifestyle, driving growth through content strategy, CRM, social media and trade activations. I’m hands-on, collaborative and data-driven, always looking for opportunities to improve brand presence and customer experience. I’m now freelancing to help brand growth, content strategy and cross-functional execution, delivering measurable impact while mentoring teams and forging strong partnerships.

Available to hire

Hi, I’m Sarah François, a marketing professional with seven years’ experience spanning digital, brand and trade marketing. I’ve led multi-channel campaigns for B2C brands in food & drinks, fashion, fragrance, watches and home lifestyle, driving growth through content strategy, CRM, social media and trade activations. I’m hands-on, collaborative and data-driven, always looking for opportunities to improve brand presence and customer experience.

I’m now freelancing to help brand growth, content strategy and cross-functional execution, delivering measurable impact while mentoring teams and forging strong partnerships.

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Language

French
Fluent
English
Fluent

Work Experience

Junior Marketing at UNROOTED Drinks
August 1, 2024 - February 28, 2026
Managed and executed email & CRM strategy (Klaviyo) across campaigns and flows; contributed to revenue from email campaigns; grew newsletter to 38K+ active profiles with 35–60% open rates and up to 1.07% click-through. Planned and created social content across Instagram and LinkedIn; grew IG from 6.4K to 7.6K and LinkedIn from ~2K to 2.24K. Led trade marketing across Foodservice & Wholesale, POS activation, and customer-specific executions; managed Brandbank content, trade shows, Trustpilot reviews, and daily customer service; produced multimedia content and supported influencer collaborations.
Communication Manager at PRODIGY SNACKS
April 1, 2023 - May 31, 2024
Developed digital content and engagement strategies; grew Instagram followers from 8K to 12K and Facebook from 6.8K to 7.4K; managed content across four channels; oversaw IG/Facebook shop, weekly newsletters via Klaviyo; daily customer service; organized trade samplings and trade shows; collaborated with influencers; supported PR actions and photoshoots; created platform content; managed reviews (Yotpo) and Shopify store activities (promo codes, blog posts, order checks).
Community Manager at WATCHMASTER
February 1, 2022 - January 31, 2023
Managed seven social channels; drafted copy and SEO for IG, Facebook, TikTok, Pinterest, Twitter, LinkedIn, YouTube (EN/FR); produced weekly social media reports; improved Google reviews from 3.7 to 4.3; designed graphics for web/social (Canva, Photoshop, iMovie); boosted TikTok followers by 180%, IG engagement from 1.7% to 4.1%, and Pinterest engagement from 2.1% to 4.7%; handled crisis communication and managed IG/Facebook shop descriptions.
Community Manager / Marketing Manager at MARGOT&TITA
January 1, 2020 - July 31, 2020
Involved in community management and marketing; increased Instagram engagement (1.47% to 2.38%); planned and scheduled content; created social media assets; ran paid social campaigns and SEO; managed partnerships with brands/influencers (including contract with EnjoyPhoenix’s brand); produced and published newsletters via Mailchimp; generated E-Business analytics reports with Google Analytics; updated banners, brand hubs, and catalogue on the website.
Community Manager & E-commerce Assistant at AEQUEM
February 1, 2021 - August 31, 2021
Planned and scheduled content via Later; increased engagement and followers by 60%; designed assets for website/social via Canva/Photoshop; managed Facebook/Instagram shops; produced weekly business reports to improve site and social strategy; managed Pinterest boards to drive traffic and sales; oversaw Shopify pages and blog updates.
E-commerce Manager / Community Manager at COLOURSLEEP (Hilding Anders Mattress Company)
August 1, 2021 - December 31, 2021
French Instagram community management; translated copy from German/English to French; managed French customer service (PlentyMarkets/Zendesk/Amazon); produced weekly E-Business reports using Google Analytics, Tableau, BigCommerce; weekly Hootjar analysis to improve CX; managed German/French e-commerce shop on BigCommerce (banners, PDP/PLP, pricing, SEO, blog).

Education

Master's in Digital Marketing Strategy at Inseec U. London
January 1, 2020 - December 31, 2021
Master's in Luxury Art & Fashion Marketing at Baruch College
January 1, 2019 - December 31, 2020
Post Bachelor in Brand Strategy at Sup de Pub
January 1, 2018 - December 31, 2019
Bachelor in Communication at Sup de Pub
January 1, 2016 - December 31, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Consumer Goods, Retail, Software & Internet, Travel & Hospitality