I am a Learning and Development professional with over 9 years of experience designing, delivering, and optimizing global learning programs for multinational organizations. I specialize in e-learning and documentation, with a strong background in blending instructional design with on-site corporate training for large hospitality groups. I excel at partnering with cross-functional teams to create engaging digital content and scalable learning solutions that drive performance improvement and workforce engagement. I am proficient with Articulate 360, Camtasia, and Microsoft Office, and I leverage LMS capabilities to track outcomes and identify growth opportunities for clients and teams.

Sarah Kadesky

I am a Learning and Development professional with over 9 years of experience designing, delivering, and optimizing global learning programs for multinational organizations. I specialize in e-learning and documentation, with a strong background in blending instructional design with on-site corporate training for large hospitality groups. I excel at partnering with cross-functional teams to create engaging digital content and scalable learning solutions that drive performance improvement and workforce engagement. I am proficient with Articulate 360, Camtasia, and Microsoft Office, and I leverage LMS capabilities to track outcomes and identify growth opportunities for clients and teams.

Available to hire

I am a Learning and Development professional with over 9 years of experience designing, delivering, and optimizing global learning programs for multinational organizations. I specialize in e-learning and documentation, with a strong background in blending instructional design with on-site corporate training for large hospitality groups.

I excel at partnering with cross-functional teams to create engaging digital content and scalable learning solutions that drive performance improvement and workforce engagement. I am proficient with Articulate 360, Camtasia, and Microsoft Office, and I leverage LMS capabilities to track outcomes and identify growth opportunities for clients and teams.

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Language

English
Fluent

Work Experience

Senior Subject Matter Expert at Amadeus
April 2, 2022 - October 9, 2025
Led curriculum design, documentation, and development of interactive and learner-centered training for instructor-led sessions and over 200 e-learning modules. Partnered with cross-functional Product, Support, and Customer Success teams to align learning solutions with product releases and client goals. Used LMS tools to track learning outcomes, measure engagement, and identify opportunities for improvement.
Subject Matter Expert at Amadeus
January 1, 2020 - April 1, 2022
Created learning materials and user guides to enhance employee capability for enterprise clients such as IHG and MGM. Trained and guided colleagues on the Amadeus Central Reservation System and procedures to create learning materials.
Hospitality Consultant at Amadeus
April 18, 2016 - December 31, 2019
Consulted for enterprise clients using Amadeus Service Optimization Software (HotSOS). Delivered on-site and virtual training to enterprise clients worldwide, such as Four Seasons, Hilton, and IHG, ensuring operational consistency and high satisfaction rates.

Education

Bachelor of Arts in Event Management at University of Central Florida
January 11, 2030 - May 1, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Education, Professional Services, Software & Internet, Media & Entertainment