Sindiso Gumbo

Manage and maintain multiple live WordPress websites for clients. Perform regular plugin and core updates while ensuring compatibility and site stability. Configure and manage automated backup systems with off-site storage. Implement security hardening practices. Troubleshoot and resolve plugin conflicts, layout issues, and hosting-related errors. Optimize site performance through caching configuration, image compression, and cleanup. Monitor website uptime and respond to technical incidents. Coordinate with clients regarding maintenance requirements and recommendations. Maintain documentation of updates, fixes, and ongoing maintenance activities.

Managed hardware, software, and network systems for daily business operations. Provided technical support and troubleshooting for end-users. Maintained system reliability and minimized operational downtime. Developed diagnostic and problem-resolution skills. Oversaw system updates, configuration, and preventative maintenance. This role strengthened operational discipline and technical support capability, directly supporting current web administration work.