Available to hire
I’m a highly motivated individual who’s positive, professional and above all, creative. I’m a Fine Arts Technician and have great interpersonal skills, being comfortable working under pressure. I’m fluent, both written and spoken, in English, Italian and Spanish.
In my free time I enjoy creative activities such as going to gigs, theatre plays and exhibitions. I love comics, graphic novels and cartoons, and I write and draw my own comics and publish them online. I have gigged all across London and enjoy exploring photography, travel and politics.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Beginner
Language
English
Fluent
Italian
Fluent
Spanish; Castilian
Fluent
Work Experience
Senior Correspondence Administrator at Utility Warehouse
February 1, 2019 - PresentWorking alongside assigned colleagues; providing help and feedback; replying to emails; hitting targets; monitoring team performance; one of the two agents responsible for replying to Trustpilot reviews, acknowledging customers’ praise and taking over complaints when needed; organizing the team's schedule and sharing updates; mentoring new starters and showing them how the systems work.
Correspondence Administrator at Utility Warehouse
March 1, 2017 - February 28, 2019Replying to customers’ emails within timescales; contacting them by phone as a first contact resolution to avoid unnecessary emails; investigating the cause of problems and interacting with other teams.
Prepayment Energy Customer Service Advisor at Utility Warehouse
April 1, 2016 - March 31, 2017Specialises in prepayment meters and FIT solar panels; uses tools to provide information; troubleshoots with customers; liaises with customers, meter operators and third-party companies.
Prepayment Energy Customer Service Advisor at Prepayment Energy
April 1, 2016 - March 31, 2017Specialising in prepayment meters and FIT solar panels; using relevant tools to provide information to customers; troubleshooting with customers to identify causes; liaising with customers, meter operators and third-party companies.
Energy Customer Service Advisor at Utility Warehouse
September 1, 2015 - April 30, 2016Interacts with customers by phone to solve queries and assigns tasks to different departments.
Energy Customer Service Advisor at Energy Company
September 1, 2015 - April 30, 2016Interacting with customers through the phone to solve their queries; assigning tasks and jobs to different departments.
Bar Assistant Manager at The Willow Walk
January 1, 2015 - September 30, 2015Assisting on everyday duties. In charge of the place when Manager was off.
Bar Assistant Manager at The Globe Pub
December 1, 2010 - January 31, 2015Assisting on everyday duties. In charge of the place when Manager was off.
Italian/Spanish Customer Service Advisor for 3 Mobile (Italy) at Multivoice Contact Centre
April 1, 2010 - November 30, 2010Interacting with customers via telephone and email to solve their queries.
Curatorial Assistant at España/Córdoba Cultural Centre
April 1, 2009 - April 30, 2010Planning, organising and presenting exhibitions along with a team; handling queries from the public; networking with other museum and art gallery professionals.
Receptionist at España/C Córdoba Cultural Centre
January 1, 2009 - April 1, 2009Meeting and greeting clients; arranging couriers and meetings; handling post and phone calls.
Receptionist at España/Córdoba Cultural Centre
January 1, 2009 - April 30, 2009Meeting and greeting clients; arranging couriers and booking meetings; sorting and distributing post and answering/forwarding phone calls.
Counter Assistant at The SeaShell of Lisson Grove Restaurant
June 1, 2008 - December 31, 2008Takes customer orders, manages till and stocks shelves; maintains area cleanliness.
Counter Assistant at SeaShell of Lisson Grove Restaurant
June 1, 2008 - December 31, 2008Taking customers orders; managing till; stocking shelves; keeping the area clean and tidy.
Translator at Self Employed
February 1, 2008 - May 1, 2008Translating University Biology texts from English into Italian.
Translator at Self Employed - Belluno, Italy
February 1, 2008 - May 31, 2008Translating University Biology texts from English into Italian.
English/Spanish Customer Service Advisor for M.C.I (USA) at Apex America Contact Centre
June 1, 2004 - December 31, 2007Interacting with customers via telephone and email to solve queries; worked across General Customer Service, Small Business and DOC teams.
English/Spanish Customer Service Advisor for M.C.I (USA) at Apex America Contact Centre - Cordoba, Argentina
June 1, 2004 - December 31, 2007Interacting with customers via telephone and email to solve their queries; working in General Customer Service, Small Business and DOC (Department of Corrections) Teams.
Education
Post Graduate Course in Introduction to Art Preservation at University of Cordoba
January 1, 2007 - July 4, 2026University of London International Exam - Level 4 at University of London
January 1, 2007 - July 4, 2026Fine Arts Technician Degree at Dr Jose F. Alcorta, Cordoba, Argentina
January 1, 2003 - December 31, 2007High School Diploma at Dr Agustin Garzon Agulla High School
January 1, 2000 - December 31, 2002Bachelor’s degree in Fine Arts at Dr Agustin Garzon Agulla High School
January 1, 1999 - July 4, 2026Postgraduate Course at University of Cordoba
January 1, 2007 - January 1, 2007University of London International Exam Level 4 at University of London
January 1, 2007 - January 1, 2007Fine Arts Technician Degree at Dr Jose F. Alcorta
January 1, 2003 - January 1, 2007Bachelor’s degree in Fine Arts at Dr Agustin Garzon Agulla High School
January 1, 2000 - January 1, 2002Computer Science course at Dr Agustin Garzon Agulla High School
January 1, 1999 - January 1, 1999Fine Arts Technician Degree at Dr Jose F. Alcorta, Cordoba, Argentina
January 1, 2003 - January 1, 2007Bachelor’s degree in Fine Arts at Dr Agustin Garzon Agulla High School
January 1, 2000 - January 1, 2002Computer Science course at Dr Agustin Garzon Agulla High School
January 1, 1999 - July 4, 2026Post Graduate Course Introduction to Art Preservation at University of Cordoba
January 1, 2007 - July 4, 2026University of London International Exam - Level 4 at University of London
January 1, 2007 - July 4, 2026Qualifications
Post Graduate Course Introduction to Art Preservation
January 1, 2007 - July 4, 2026University of London International Exam Level 4
January 1, 2007 - July 4, 2026Postgraduate Course Introduction to Art Preservation
January 1, 2007 - January 1, 2007University of London International Exam Level 4
January 1, 2007 - January 1, 2007Post Graduate Course Introduction to Art Preservation
January 1, 2007 - July 4, 2026University of London International Exam - Level 4
January 1, 2007 - July 4, 2026Bachelor’s degree in Fine Arts
January 1, 2000 - January 1, 2002Fine Arts Technician Degree
January 1, 2003 - January 1, 2007Computer Science course
January 1, 1999 - July 4, 2026Industry Experience
Education, Media & Entertainment, Professional Services, Travel & Hospitality, Retail, Energy & Utilities
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Beginner
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