Marina Magi
I’m a highly motivated individual who’s positive, professional and above all, creative. I'm a Fine Arts Technician and have great interpersonal skills, being comfortable working under pressure.
About
I’m a highly motivated individual who’s positive, professional and above all, creative. I’m a Fine Arts Technician and have great interpersonal skills, being comfortable working under pressure. I’m fluent, both written and spoken, in English, Italian and Spanish.
In my free time I enjoy creative activities such as going to gigs, theatre plays and exhibitions. I love comics, graphic novels and cartoons, and I write and draw my own comics and publish them online. I have gigged all across London and enjoy exploring photography, travel and politics.
- 22 years' experience
- Joined July 2026
Skills· 9
Languages
- EnglishFluent
- ItalianFluent
- Spanish; CastilianFluent
Industry experience
- Education
- Media & Entertainment
- Professional Services
- Travel & Hospitality
- Retail
- Energy & Utilities
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Work experience· 18 roles
Working alongside assigned colleagues; providing help and feedback; replying to emails; hitting targets; monitoring team performance; one of the two agents responsible for replying to Trustpilot reviews, acknowledging customers’ praise and taking over complaints when needed; organizing the team's schedule and sharing updates; mentoring new starters and showing them how the systems work.
Replying to customers’ emails within timescales; contacting them by phone as a first contact resolution to avoid unnecessary emails; investigating the cause of problems and interacting with other teams.
Specialises in prepayment meters and FIT solar panels; uses tools to provide information; troubleshoots with customers; liaises with customers, meter operators and third-party companies.
Education· 15
Certifications and awards· 9
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