Available to hire
I am Subhajit Mandalai, a results-driven software engineer and AI systems developer with a strong foundation in Python, backend services, and data-driven product improvements. I enjoy designing scalable back-end architectures, building fast APIs with Python frameworks like Flask and FastAPI, and automating workflows across tools like Jira, Git, and Monday.com to accelerate delivery.
Over the years I’ve contributed to Mphasis, Amazon (Skills Program), and other teams, blending software engineering with AI & data engineering. I thrive in collaborative environments that value curiosity, knowledge sharing, and continuous process improvement.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Advanced
Hindi
Intermediate
Work Experience
Ai Engineer / Python Developer at Mphasis
February 1, 2022 - June 30, 2024Developed and deployed Python-based backend services and APIs using
Flask to support intelligent automation, data processing, and AI-ready
internal workflows in the Banking domain.
Built and maintained RESTful APIs to handle backend data exchange,
secure authentication, and seamless integration with analytical and
internal dashboards.
Designed optimized SQL queries and data models, managing relational
and semi-structured data to support feature generation, data validation,
and dynamic API responses.
Created data-driven processing pipelines using Python, enabling efficient
data transformation, enrichment, and preparation for analytics and AI-
based systems.
Implemented backend workflows for data extraction, validation, and
structured logging, ensuring reliable inputs for downstream machine
learning and AI applications.
Integrated Python-based backend services with enterprise tools such as
JIRA, Git, and Confluence, improving traceability, version control, and
delivery workflows.
Worked within Agile development teams, contributing to sprint planning,
backlog grooming, and incremental delivery of scalable backend
components.
Designed scalable backend scripts and services for environment setup, API
monitoring, and system health checks using Python and Flask.
Software Engineer at Amazon (Skills Program)
August 3, 2020 - March 31, 2021Developed Python-based backend services and APIs; automated CRM workflows; integrated with Jira, Confluence; implemented backend automation using Monday.com API; built end-to-end booking workflows; ensured real-time event processing and robust data pipelines.
Ai Engineer at Virtual Employee pvt Ltd
September 2, 2024 - PresentArchitected and implemented a full end-to-end integration between Vapi’s
Voice AI Agent and Dentally CRM using FastAPI, Webhooks, and MCP.
Designed REST APIs that allow Vapi to directly trigger backend workflows
such as fetching appointments, booking slots, updating patient data, and
validating dentist schedules in real time.
Implemented secure HMAC webhook verification, raw-body logging, and
asynchronous processing to ensure reliable communication between Vapi
and backend APIs.
Leveraged Dentally API (patients, appointments, practitioners) to automate
the entire booking flow without manual intervention.
Built a flexible conversation → action mapping engine, enabling the Vapi
agent to execute custom backend operations using your internal logic.
Added support for real-time event handling (incoming calls → API actions),
improving booking accuracy and reducing human intervention by 100%.
Containerized and deployed the API with proper environment handling,
async logic, and error-resistant integrations. Deployed it to AWS EC2
Education
Bachelor of Technology at Maulana Abul Kalam Azad University of Technology
June 1, 2016 - July 30, 2020Electrical Engineering
Qualifications
AI Engineer / Python Developer Certification
September 1, 2024 - December 20, 2025Industry Experience
Software & Internet, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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