I am a Senior Web Technologist and team mentor with over 25 years of experience delivering scalable digital solutions for major enterprises like Warner Bros Discovery and New York Life, as well as small businesses. I specialize in managing complex international site migrations, improving site performance, and enhancing usability for diverse user groups. I am passionate about partnering across teams including marketing, UX, legal, privacy, security, and development to create user-centered web solutions. I enjoy mentoring large technical and editorial teams to optimize workflows and reduce overhead while maintaining excellent user experience and compliance standards.

Suzette Franck

I am a Senior Web Technologist and team mentor with over 25 years of experience delivering scalable digital solutions for major enterprises like Warner Bros Discovery and New York Life, as well as small businesses. I specialize in managing complex international site migrations, improving site performance, and enhancing usability for diverse user groups. I am passionate about partnering across teams including marketing, UX, legal, privacy, security, and development to create user-centered web solutions. I enjoy mentoring large technical and editorial teams to optimize workflows and reduce overhead while maintaining excellent user experience and compliance standards.

Available to hire

I am a Senior Web Technologist and team mentor with over 25 years of experience delivering scalable digital solutions for major enterprises like Warner Bros Discovery and New York Life, as well as small businesses. I specialize in managing complex international site migrations, improving site performance, and enhancing usability for diverse user groups.

I am passionate about partnering across teams including marketing, UX, legal, privacy, security, and development to create user-centered web solutions. I enjoy mentoring large technical and editorial teams to optimize workflows and reduce overhead while maintaining excellent user experience and compliance standards.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Work Experience

WordPress Web & Marketing Consultant at Websmith Solutions
February 1, 2023 - Present
Provided ongoing WordPress maintenance across 12 client sites, including plugin and theme configuration, performance optimization, and content updates to improve functionality and visibility. Managed social media marketing campaigns using Meta Business Suite, beacons.ai, Google Analytics, and Google Search Console to drive engagement and monitor digital performance. Configured Robots.txt files with 301 redirects and focused on SEO and accessibility compliance.
Digital Marketing Manager at Onward Search/New York Life
April 30, 2025 - August 10, 2025
Built and migrated 95+ insurance agent websites onto a proprietary CMS, Fusion92’s CoreCMS, enhancing WCAG accessibility compliance and overall user experience. Implemented accessibility improvements such as color contrast optimization, alternative text integration, and text content enhancements to improve site usability.
Ecommerce Project Manager at SolluCIO/BDA, Inc
July 31, 2024 - August 10, 2025
Led the successful launch of over 20 online Magento-based stores by gathering requirements and implementing front-end solutions. Developed templates that improved workflow efficiency and reduced ticket resolution times by half. Advised cross-functional teams on web standardization and accessibility best practices.
Web Content Producer at Warner Bros. Discovery
February 28, 2023 - August 10, 2025
Served as Accessibility SME, guiding UX Design teams on compliance and standardization. Led migration of a WordPress Multisite to Drupal, reducing maintenance costs by 60%. Trained over 500 users on content management with WordPress, Drupal, and SharePoint platforms.
Project Coordinator, Stage13.com at SMCI/Warner Bros.
March 1, 2021 - August 10, 2025
Managed usability and accessibility goals for Stage13.com, including WCAG compliance testing. Collaborated with the marketing team on analytics and tracking using Google Tag Manager, Pixel tracking, and Google Analytics to improve user engagement.
Professional Web Consultant at Suzette.Pro
September 1, 2017 - August 10, 2025
Delivered custom web solutions to clients, improving workflow efficiency by 30%. Also taught HTML & CSS to non-technical students as part of the "Girl, Develop It!" program.
WordPress Evangelist at Media Temple/GoDaddy
February 1, 2014 - August 10, 2025
Increased awareness and support for WordPress by leading over 100 speaking engagements and managing social media outreach. Authored educational content and contributed to the WordPress.org Plugin Curriculum to empower users and developers.

Education

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Qualifications

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Industry Experience

Media & Entertainment, Financial Services, Professional Services, Retail, Software & Internet