I am a Senior Instructional Designer and eLearning & Digital Learning Lead with 13+ years of experience shaping large-scale, technology-enabled learning solutions across corporate, government, and academic settings. I specialize in end-to-end instructional design, eLearning development, accessibility (WCAG/508), and learning analytics, and I am fully bilingual in English and Spanish. I translate complex requirements into engaging digital experiences that boost engagement, knowledge retention, and workforce performance. I also lead cross-functional teams, drive AI-enabled learning initiatives, partner with diverse stakeholders to maximize training ROI, and ensure rigorous compliance with accessibility standards.…

Dr. Agnes Aponte-Muñoz

PRO

I am a Senior Instructional Designer and eLearning & Digital Learning Lead with 13+ years of experience shaping large-scale, technology-enabled learning solutions across corporate, government, and academic settings. I specialize in end-to-end instructional design, eLearning development, accessibility (WCAG/508), and learning analytics, and I am fully bilingual in English and Spanish. I translate complex requirements into engaging digital experiences that boost engagement, knowledge retention, and workforce performance. I also lead cross-functional teams, drive AI-enabled learning initiatives, partner with diverse stakeholders to maximize training ROI, and ensure rigorous compliance with accessibility standards.…

Available to hire

I am a Senior Instructional Designer and eLearning & Digital Learning Lead with 13+ years of experience shaping large-scale, technology-enabled learning solutions across corporate, government, and academic settings. I specialize in end-to-end instructional design, eLearning development, accessibility (WCAG/508), and learning analytics, and I am fully bilingual in English and Spanish.

I translate complex requirements into engaging digital experiences that boost engagement, knowledge retention, and workforce performance. I also lead cross-functional teams, drive AI-enabled learning initiatives, partner with diverse stakeholders to maximize training ROI, and ensure rigorous compliance with accessibility standards.

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Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Senior eLearning Instructional Designer at The Space of Agnes Elisa
January 1, 2020 - Present
Strategic Leadership: Directed cross-functional teams of 10+ SMEs, developers, and designers to deliver over 50 eLearning solutions, boosting learner engagement by 30%. Designed AI-enabled learning experiences that improved knowledge retention by 45% and course completion across multi-sector audiences. Ensured 100% WCAG/508 accessibility compliance and leveraged performance analytics to improve learner satisfaction by 25%. Maintained a 98% on-time delivery rate across projects.
Grader at Penn Foster
January 1, 2024 - Present
Evaluated learner performance using outcome-aligned rubrics; provided actionable feedback to support learning outcomes and academic quality. Collaborated with faculty to ensure assessment consistency and integrity.
Freelance Intelligence Analyst at Viceroy Investigations
January 1, 2023 - January 1, 2025
Conducted in-depth intelligence assessments using advanced analytical tools, data mining, and predictive modeling. Provided training in intelligence techniques for law enforcement professionals. Developed intelligence products, such as threat assessments and risk analyses, to support security operations. This experience informs my structured, evidence-based approach to instructional design, evaluation, and compliance-driven learning environments.
Training Specialist & Instructional Designer at Inteligencia Sociedad
January 1, 2014 - January 1, 2018
Designed and delivered training programs for government and private sector organizations, with a specialization in law enforcement and intelligence training. Developed instructional materials and online learning resources to ensure alignment with industry regulations and Spanish legal statutes.
Professor & Instructor at Academic Experience (Puerto Rico & United States)
January 1, 2009 - Present
Teaching and learning innovation across undergraduate and graduate levels; contributed to program design and digital learning initiatives.
Teaching & Learning Innovation (Instructor) at Arizona State University, Mary Lou Fulton College
January 1, 2023 - Present
Teaching and learning innovation across undergraduate and graduate levels; contributed to program design and digital learning initiatives.
Instructor at Ana G. Méndez University
January 1, 2014 - January 1, 2018
Instructor roles in teaching and learning across programs (2014–2018).
Instructor at National University College (Online Division)
January 1, 2013 - January 1, 2019
Teaching and curriculum delivery in online division (2013–2019).
Instructor at Florida Multijurisdictional Counterdrug
January 1, 2009 - January 1, 2012
Training and instructional design support related to counterdrug initiatives (2009–2012).
Special Agent & Criminal Intelligence Analyst at Puerto Rico Department of Justice
January 1, 2003 - January 1, 2017
Designed training programs for law enforcement on undercover operations, criminal investigations, and intelligence analysis; conducted research on organized crime, narcotrafficking, and public corruption; produced intelligence reports to inform policy and enforcement strategies.

Education

Doctor of Education (Ed.D.), Instructional Design & Adult Learning at Nova Southeastern University
January 11, 2030 - December 30, 2025

Qualifications

Doctor of Education (Ed.D.), Instructional Design & Adult Learning
January 11, 2030 - December 30, 2025

Industry Experience

Education, Government, Professional Services, Media & Entertainment, Software & Internet