I am a highly motivated, disciplined, and results-driven Digital Marketer, E-commerce Specialist, and Financial Services Professional with a multi-industry background including global dropshipping, local marketplace management, customer service, financial advisory, remote operations, retention management, and administrative support. My diverse experience has shaped me into a versatile and adaptable professional who thrives in fast-paced digital environments where accuracy, problem-solving, and exceptional communication are essential. My objective is to secure a long-term, remote role in an international organisation where I can combine my extensive e-commerce experience, digital marketing skills, client service background, administrative expertise, and technical ability to deliver world-class results. I bring a deep understanding of marketplace operations, product optimization, customer journey improvement, order lifecycle management, and remote team collaboration. I have managed two successful online stores—Heavenly Harvest Holdings (Global) and ChroniCasa (South Africa)—where I developed strong operational systems, handled large volumes of customer queries, executed product research, SEO, pricing strategies, order tracking, refunds, content creation, and advertising campaigns. This hands-on experience gives me a unique competitive advantage compared to candidates with only theoretical training. I am seeking an opportunity to contribute to an organisation where proactive ownership, accountability, professional communication, remote discipline, and customer satisfaction are prioritised. My long-term vision is to grow within a stable international company while adding measurable value through consistent performance, continuous learning, and dedication to operational excellence.

MUSHAISANO TSHIVHASE

I am a highly motivated, disciplined, and results-driven Digital Marketer, E-commerce Specialist, and Financial Services Professional with a multi-industry background including global dropshipping, local marketplace management, customer service, financial advisory, remote operations, retention management, and administrative support. My diverse experience has shaped me into a versatile and adaptable professional who thrives in fast-paced digital environments where accuracy, problem-solving, and exceptional communication are essential. My objective is to secure a long-term, remote role in an international organisation where I can combine my extensive e-commerce experience, digital marketing skills, client service background, administrative expertise, and technical ability to deliver world-class results. I bring a deep understanding of marketplace operations, product optimization, customer journey improvement, order lifecycle management, and remote team collaboration. I have managed two successful online stores—Heavenly Harvest Holdings (Global) and ChroniCasa (South Africa)—where I developed strong operational systems, handled large volumes of customer queries, executed product research, SEO, pricing strategies, order tracking, refunds, content creation, and advertising campaigns. This hands-on experience gives me a unique competitive advantage compared to candidates with only theoretical training. I am seeking an opportunity to contribute to an organisation where proactive ownership, accountability, professional communication, remote discipline, and customer satisfaction are prioritised. My long-term vision is to grow within a stable international company while adding measurable value through consistent performance, continuous learning, and dedication to operational excellence.

Available to hire

I am a highly motivated, disciplined, and results-driven Digital Marketer, E-commerce Specialist, and Financial Services Professional with a multi-industry background including global dropshipping, local marketplace management, customer service, financial advisory, remote operations, retention management, and administrative support. My diverse experience has shaped me into a versatile and adaptable professional who thrives in fast-paced digital environments where accuracy, problem-solving, and exceptional communication are essential. My objective is to secure a long-term, remote role in an international organisation where I can combine my extensive e-commerce experience, digital marketing skills, client service background, administrative expertise, and technical ability to deliver world-class results. I bring a deep understanding of marketplace operations, product optimization, customer journey improvement, order lifecycle management, and remote team collaboration. I have managed two successful online stores—Heavenly Harvest Holdings (Global) and ChroniCasa (South Africa)—where I developed strong operational systems, handled large volumes of customer queries, executed product research, SEO, pricing strategies, order tracking, refunds, content creation, and advertising campaigns. This hands-on experience gives me a unique competitive advantage compared to candidates with only theoretical training. I am seeking an opportunity to contribute to an organisation where proactive ownership, accountability, professional communication, remote discipline, and customer satisfaction are prioritised. My long-term vision is to grow within a stable international company while adding measurable value through consistent performance, continuous learning, and dedication to operational excellence.

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Experience Level

Expert
Expert
Expert

Language

English
Fluent
Xhosa
Advanced
Venda
Advanced
Tsonga
Advanced

Work Experience

Founder at Heavenly Harvest Holdings (Global Dropshipping)
January 1, 2024 - Present
Managed international product listings, SEO, pricing accuracy, and marketplace compliance. Executed advanced product research techniques for trending global items. Performed daily content updates, pricing reviews, category optimisation, and image enhancement. Resolved hundreds of customer queries including complaints, delays, refunds, and replacements. Tracked global shipments and coordinated with overseas suppliers for fulfilment and escalations. Conducted data analysis using Shopify Analytics, Meta dashboards, Google Analytics, and supplier insights. Created and managed marketing campaigns across Facebook, TikTok, Google, and WhatsApp.
Founder at ChroniCasa (South African Dropshipping)
January 1, 2024 - Present
Managed international product listings, SEO, pricing accuracy, and marketplace compliance. Executed advanced product research techniques for trending global items. Performed daily content updates, pricing reviews, category optimisation, and image enhancement. Resolved hundreds of customer queries including complaints, delays, refunds, and replacements. Tracked global shipments and coordinated with overseas suppliers for fulfilment and escalations. Conducted data analysis using Shopify Analytics, Meta dashboards, Google Analytics, and supplier insights. Created and managed marketing campaigns across Facebook, TikTok, Google, and WhatsApp.
Field Financial Advisor at Old Mutual Insurance Company
January 1, 2015 - December 31, 2021
Rendered financial services including investment planning, insurance advisory, and savings solutions. Conducted in-depth FNA and recommended products aligned with client needs. Consistently achieved weekly and monthly performance targets. Built strong client relationships through professionalism and integrity. Promoted long-term customer retention through exceptional service. Completed compliance audits and adhered to FAIS requirements.

Education

Wealth Management NQF Level 5 at INSETA
January 11, 2030 - January 21, 2026
Digital Marketing Certification at University of Cape Town (UCT)
January 1, 2025 - January 21, 2026
Electrical Engineering N3 – N5 at Tshwane University of Technology
January 11, 2030 - January 21, 2026
Matric at Rivone Secondary School
January 9, 2006 - December 10, 2007

Qualifications

Wealth Management NQF Level 5
January 11, 2020 - January 21, 2021
Digital Marketing Certification
January 1, 2025 - April 21, 2025
Electrical Engineering N3 – N5
January 7, 2013 - November 17, 2014
Matric
January 9, 2006 - December 10, 2007

Industry Experience

Retail, Software & Internet, Media & Entertainment, Professional Services