I am passionate about design that goes beyond beautiful imagery and into the mind of the consumer, where good design solves problems and positions the brand to reflect its true personality and objectives. With extensive experience from freelancing to managing teams in high-pressure environments, I specialize in creating compelling presentations, graphics, and multimedia solutions that engage audiences and elevate business communications. Over the years, I've developed a deep understanding of client needs, creative trends, and project management, allowing me to deliver high-quality designs and presentations consistently. I am adept at using a wide range of tools, leading teams, and training colleagues to produce professional and impactful visual communications across financial services and other sectors.

Terence Fernandes

I am passionate about design that goes beyond beautiful imagery and into the mind of the consumer, where good design solves problems and positions the brand to reflect its true personality and objectives. With extensive experience from freelancing to managing teams in high-pressure environments, I specialize in creating compelling presentations, graphics, and multimedia solutions that engage audiences and elevate business communications. Over the years, I've developed a deep understanding of client needs, creative trends, and project management, allowing me to deliver high-quality designs and presentations consistently. I am adept at using a wide range of tools, leading teams, and training colleagues to produce professional and impactful visual communications across financial services and other sectors.

Available to hire

I am passionate about design that goes beyond beautiful imagery and into the mind of the consumer, where good design solves problems and positions the brand to reflect its true personality and objectives. With extensive experience from freelancing to managing teams in high-pressure environments, I specialize in creating compelling presentations, graphics, and multimedia solutions that engage audiences and elevate business communications.

Over the years, I’ve developed a deep understanding of client needs, creative trends, and project management, allowing me to deliver high-quality designs and presentations consistently. I am adept at using a wide range of tools, leading teams, and training colleagues to produce professional and impactful visual communications across financial services and other sectors.

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Language

English
Advanced
Hindi
Advanced
Marathi (Marāṭhī)
Advanced

Work Experience

Freelance Graphic Designer Freelancer – Presentation Specialist and Graphic Designer at Freelance
April 1, 2021 - Present
Concept clients' business objectives and brand to inform design ideas. Establish look and feel of concepts studying briefs and creative trends. Develop creative direction and supporting designs. Use technology and visual design fundamentals for layouts addressing program objectives and client needs. Present design layouts using Microsoft Office and Adobe Creative Cloud tools. Gather client feedback for revisions and approvals. Conduct kick-off client calls, monitor deliverable quality and timing, adhere to NDAs, deadlines, and approval procedures. Implement project management strategies and work prioritization.
Manager – Presentation Design Specialist and Graphic Designer at Avendus Capital Pvt. Ltd
April 1, 2021 - August 23, 2025
Managed a team of Presentation Design Specialists and Graphic Designers in Investment Banking sector. Prioritized projects and managed workflow to enhance team efficiency. Improved external client templates and deliverables leveraging contemporary design techniques. Ensured process adherence and quality checks on all design projects before client delivery. Created advanced graphs, animations, PDFs, pitchbooks, IMs, discussion documents, reports, brochures, eFlyers, booklets, and social media creatives. Maintained confidentiality of all official information.
Exempt Non-Officer – Presentation Design Specialist and Risk Analyst at Credit Suisse Business Analytics Pvt. Ltd.
May 1, 2019 - August 23, 2025
As Presentation Specialist, developed PowerPoint presentations for business objectives including Board meetings, interpreting complex concepts into visual graphics. Maintained templates and trained colleagues in communication tools. As Operational Risk Analyst, contributed to Outsourcing Risk analysis, developed risk procedures, aggregated risk event reports, prepared incident reports, tracked OpRisk metrics, worked on Risk and Control Self-Assessment, and reviewed controls attestation processes.
Presentation Design Specialist and Graphic Designer at Cactus Communications Pvt. Ltd.
June 1, 2014 - August 23, 2025
Created dynamic, engaging slides and designs converting medical writing content into visually appealing documentation. Maintained creative assets, managed archive systems, managed team expectations and deadlines. Provided design support across communications, training, and marketing projects working individually and as a team member.
Presentation Design Specialist and Workflow Coordinator at Credit Suisse Business Analytics Pvt. Ltd.
June 1, 2013 - August 23, 2025
Designed PowerPoint presentations and templates for client pitches and updates rich in detail and animation. Created internal and external project content. Developed design business concepts within branding guidelines. Built and implemented presentation template libraries to aid colleagues. Managed multiple projects efficiently and acted as PowerPoint trainer.
Assistant Manager – Presentation Design Specialist at Citi India Financial/Services Pvt. Ltd.
April 1, 2011 - August 23, 2025
Led a team managing workflow and client deadlines for Investment Banking support division across global locations. Ensured customer-focused service maintaining communication, workflow management, quality, and timeliness under pressure following SLA.
Senior Customer Service Executive at First Source Solutions Pvt. Ltd.
December 1, 2007 - August 23, 2025
Handled telecom and broadband service calls. Maintained quality control and customer satisfaction. Quickly solved billing challenges and participated in daily briefings for product knowledge improvement.
Freelance Graphic Designer Freelancer – Presentation Specialist and Graphic Designer
April 1, 2021 - Present
Provide freelance graphic and presentation design services by conceptualizing and developing client-aligned creative directions. Skilled in understanding client business objectives to design effective layouts and visuals, using tools such as Microsoft Office and Adobe Creative Cloud. Manage client communications, revisions, and project timelines to ensure Deliverables meet requirements and creative trends.
Manager – Presentation Design Specialist and Graphic Designer at Avendus Capital Pvt. Ltd
April 1, 2021 - August 26, 2025
Managed a team of presentation specialists and graphic designers supporting Enterprise and Technology Services in Investment Banking. Streamlined workflow processes, prioritized projects, enhanced templates, and ensured quality deliverables. Responsible for quality checks on designs including complex graphs, animated slides, PDFs, pitchbooks, and marketing collateral while maintaining confidentiality.
Exempt Non-Officer – Presentation Design Specialist and Risk Analyst at Credit Suisse Business Analytics Pvt. Ltd.
May 1, 2019 - August 26, 2025
As Presentation Specialist, designed business presentations with clear messaging and visuals for key meetings including Board of Directors. Developed customized templates and conducted tool training for colleagues. As Operational Risk Analyst, contributed to outsourcing risk analysis, developed risk procedures, prepared incident reports, and assessed controls within operational risk framework.
Presentation Design Specialist and Graphic Designer at Cactus Communications Pvt. Ltd.
June 1, 2014 - August 26, 2025
Created and developed dynamic, engaging presentation slides and content primarily for the Medical Writing team. Produced go-to-market documentation, managed creative assets, and supported communication, training, and marketing projects under pressure and tight deadlines.
Presentation Design Specialist and Workflow Coordinator at Credit Suisse Business Analytics Pvt. Ltd.
June 1, 2013 - August 26, 2025
Designed and created detailed, animated PowerPoint presentations and templates for client pitches and internal projects. Implemented new approaches to presentation template access and usage. Managed multiple projects to meet deadlines and trained colleagues in PowerPoint skills.
Assistant Manager – Presentation Design Specialist at Citi India Financial/Services Pvt. Ltd.
April 1, 2011 - August 26, 2025
Led a team of DTP and graphic designers to manage workflow and meet client expectations for Investment Banking support across multiple global locations. Ensured high-quality customer-focused service in deadline-driven environment, meeting SLAs and maintaining communication throughout.
Senior Customer Service Executive at First Source Solutions Pvt. Ltd.
December 1, 2007 - August 26, 2025
Handled telecom and broadband service calls providing product knowledge and quality customer service. Managed billing challenges and maintained satisfaction and quality control records.

Education

M. Com International Business Operations at IGNOU, India
January 11, 2030 - June 1, 2010
B. Com at Goa University, India
January 11, 2030 - April 1, 2006
HSSC (12th Standard) at Goa Board, India
January 11, 2030 - March 1, 2003
SSC (10th Standard) at Goa Board, India
January 11, 2030 - March 1, 2001
M. Com International Business Operations at IGNOU, India
January 11, 2030 - June 1, 2010
B. Com at Goa University, India
January 11, 2030 - April 1, 2006
HSSC (12th Standard) at Goa Board, India
January 11, 2030 - March 1, 2003
SSC (10th Standard) at Goa Board, India
January 11, 2030 - March 1, 2001

Qualifications

Advanced Program in Digital Media & Design - MAAC
January 11, 2030 - August 23, 2025
Tally Financial Accounting Program (Tally 7.2 (VAT Version) and Tally 6.3 Version)
January 11, 2030 - August 23, 2025
Advanced Program in Digital Media & Design (APDMD) - MAAC
January 11, 2030 - August 26, 2025
Tally Financial Accounting Program, Volume I-IV [Tally 7.2 (VAT Version) and Tally 6.3 Version]
January 11, 2030 - August 26, 2025

Industry Experience

Financial Services, Life Sciences, Professional Services, Media & Entertainment, Other