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Passionate expanding illustrator with a background in customer service, bringing team engagement, creativity, problem-solving, and a keen eye for visual detail. Eager to contribute original artwork and collaborative energy to a creative team while building professional experience in illustration and design. Known for strong time management, clear communication, and leadership through mentoring and creating instructional tutorials. Combines digital illustration skills with reliable guest support, product knowledge, and conflict-resolution abilities to keep projects and communities moving forward.…Passionate expanding illustrator with a background in customer service, bringing team engagement, creativity, problem-solving, and a keen eye for visual detail. Eager to contribute original artwork and collaborative energy to a creative team while building professional experience in illustration and design. Known for strong time management, clear communication, and leadership through mentoring and creating instructional tutorials. Combines digital illustration skills with reliable guest support, product knowledge, and conflict-resolution abilities to keep projects and communities moving forward.

John Piazza

Illustrator, Comic Illustrator, Graphic Designer, +3

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Passionate expanding illustrator with a background in customer service, bringing team engagement, creativity, problem-solving, and a keen eye for visual detail. Eager to contribute original artwork and collaborative energy to a creative team while building professional experience in illustration and design. Known for strong time management, clear communication, and leadership through mentoring and creating instructional tutorials. Combines digital illustration skills with reliable guest support, product knowledge, and conflict-resolution abilities to keep projects and communities moving forward.…Passionate expanding illustrator with a background in customer service, bringing team engagement, creativity, problem-solving, and a keen eye for visual detail. Eager to contribute original artwork and collaborative energy to a creative team while building professional experience in illustration and design. Known for strong time management, clear communication, and leadership through mentoring and creating instructional tutorials. Combines digital illustration skills with reliable guest support, product knowledge, and conflict-resolution abilities to keep projects and communities moving forward.

Available to hire

Passionate expanding illustrator with a background in customer service, bringing team engagement, creativity, problem-solving, and a keen eye for visual detail. Eager to contribute original artwork and collaborative energy to a creative team while building professional experience in illustration and design.

Known for strong time management, clear communication, and leadership through mentoring and creating instructional tutorials. Combines digital illustration skills with reliable guest support, product knowledge, and conflict-resolution abilities to keep projects and communities moving forward.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Community Leader at Cooley Comics

January 1, 2026 - May 31, 2026

Created and completed an original 24-page comic book, including designing the comic cover and future character concepts. Developed character sheets for the cast to maintain consistent details. Led and managed an online art community and website, fostering engagement through constructive criticism and meaningful discussion. Shared content and personal work on a new creative platform to encourage participation and maintain a safe space for artists of all skill levels. Mentored youth and interns on digital art techniques by providing instruction and answering technical and creative questions. Produced screen-recorded tutorials demonstrating methods and techniques used to create artwork for educational materials.

Comic Book Artist at Cooley Comics

September 1, 2025 - January 31, 2026

Created hand-drawn concept art drafts using sketchpad and pencil and incorporated feedback to improve pieces for future projects. Developed original base characters aligned with directors’ inspirational direction and adapted them using a distinctive animated style. Self-taught advanced digital illustration techniques using Procreate and other creative technologies to enhance artistic capabilities. Designed storyboards using approved final characters that matched the storyline and prewritten scripts. Used storyboards and programming to create high-quality draft comic book pages contributing to the early stages of a published project.

Guest Advocate at Electronics & Tech, Target

January 1, 2011 - Present

Delivered exceptional guest service by using in-depth knowledge of store-wide products and services with a focus on electronics and technology solutions. Proactively identified guest needs and recommended relevant tech accessories and protection plans. Stayed current on top sellers and emerging tech trends to help guests make informed purchasing decisions. Ensured a safe, compliant environment by following safety protocols and ethical conduct guidelines and reporting or resolving hazards. Fostered a welcoming, inclusive shopping environment through personalized assistance and appreciation for guest business.

Guest Experience Lead at GameStop

January 1, 2008 - December 31, 2011

Provided best-in-class guest service by greeting customers, answering inquiries with expertise, and guiding guests to products meeting their gaming needs. Increased customer engagement through upselling, cross-selling, and personalized recommendations. Processed purchases, returns, and Omni-Channel orders using POS while balancing and reconciling daily transaction reports. Supported store leadership by supervising Sales Associates in management absence, assigning daily tasks, and providing real-time performance feedback. Handled store financials including daily deposits and accurate closeout paperwork, and answered incoming phone inquiries professionally.