I am a data scientist and AI engineer specializing in building production-grade LLM applications, retrieval augmented generation (RAG) systems, and AI-powered workflows. I thrive at translating real-world business problems into scalable, user-facing AI solutions by combining data engineering, machine learning, and product thinking to deliver practical, high-impact systems. I have hands-on experience delivering end-to-end AI products, including a full-stack AI SaaS platform and LangChain-based retrieval systems using OpenAI and Claude APIs. I design modular backend services enabling scalable AI orchestration and enterprise integration, and I build agent-like AI workflows that orchestrate retrieval, reasoning, and decision support across structured and unstructured data.

Tom Nair

I am a data scientist and AI engineer specializing in building production-grade LLM applications, retrieval augmented generation (RAG) systems, and AI-powered workflows. I thrive at translating real-world business problems into scalable, user-facing AI solutions by combining data engineering, machine learning, and product thinking to deliver practical, high-impact systems. I have hands-on experience delivering end-to-end AI products, including a full-stack AI SaaS platform and LangChain-based retrieval systems using OpenAI and Claude APIs. I design modular backend services enabling scalable AI orchestration and enterprise integration, and I build agent-like AI workflows that orchestrate retrieval, reasoning, and decision support across structured and unstructured data.

Available to hire

I am a data scientist and AI engineer specializing in building production-grade LLM applications, retrieval augmented generation (RAG) systems, and AI-powered workflows. I thrive at translating real-world business problems into scalable, user-facing AI solutions by combining data engineering, machine learning, and product thinking to deliver practical, high-impact systems.

I have hands-on experience delivering end-to-end AI products, including a full-stack AI SaaS platform and LangChain-based retrieval systems using OpenAI and Claude APIs. I design modular backend services enabling scalable AI orchestration and enterprise integration, and I build agent-like AI workflows that orchestrate retrieval, reasoning, and decision support across structured and unstructured data.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert

Work Experience

Customer Experience Data Specialist at Ford Australia
January 1, 2025 - December 31, 2025
Maintained data integrity for customer operations across 15+ CX team members; performed SQL-based validation and anomaly detection to flag data quality issues; led Salesforce implementation and testing to design dashboards for SAP data migration.
AI Developer / Full-Stack Engineer at TRACE TM
January 1, 2024 - Present
Designed and built a production-ready AI SaaS platform, integrating LLMs (OpenAI & Claude) for real-time, context-aware compliance recommendations; developed AI-driven workflows combining deterministic rules with LLM reasoning for complex decision support; built scalable backend on AWS (Lambda, S3, IAM) and defined prompt strategies and evaluation approaches to improve LLM response quality.
Data Science Project Lead at Yarra Valley Water
August 1, 2023 - December 31, 2023
Increased anomaly detection accuracy by 30% across 50+ locations using Isolation Forest; automated Python ETL pipelines processing 100,000+ weekly records; delivered executive dashboards tracking $2M+ non-revenue water metrics; established data governance.
Data Visualization Intern at RMIT University
June 1, 2023 - June 1, 2023
Built Power BI dashboards analyzing post-COVID housing trends across 50,000+ records for 200+ self-service users; optimized DAX data models to improve performance and scalability.
Data Operations Analyst at AIA Shared Services
December 1, 2018 - January 1, 2022
Improved processing efficiency by 25% through workflow analysis and automation across policy administration; managed 10,000+ insurance records using advanced Excel and Power Query with 100% audit compliance; built BI reports for finance and compliance across multiple product lines; collaborated with Guidewire-extracted data for downstream reporting and reconciliation.

Education

Master of Data Science at RMIT University
January 1, 2022 - December 31, 2023
Bachelor of Science, Actuarial Science at Heriot-Watt University
January 1, 2014 - December 31, 2017

Qualifications

AI Agents in LangGraph - DeepLearning.AI
January 11, 2030 - April 9, 2026
Azure AI Engineer Associate (AI-102) - Microsoft
January 11, 2030 - April 9, 2026
High Distinction in Machine Learning - RMIT University
January 1, 2023 - April 9, 2026
RMIT Foundation Academic Scholarship
January 1, 2022 - April 9, 2026
Heriot-Watt High Achiever Award
January 1, 2017 - April 9, 2026

Industry Experience

Software & Internet, Professional Services, Healthcare, Education, Manufacturing, Financial Services