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I’m a Learning & Development Leader with 8+ years of experience designing scalable curricula and instructional programs across diverse industries. I specialize in process improvement, strategic planning, milestone management, resource gathering, and global capacity forecasting to help organizations scale their people capability. I collaborate with SMEs, UX, and operations to translate ambiguous needs into clear curriculum roadmaps, deliver high-quality, accessible learning experiences, and measure impact. I thrive in fast-paced environments and am passionate about elevating performance through human-centered design and data-driven decision making.…I’m a Learning & Development Leader with 8+ years of experience designing scalable curricula and instructional programs across diverse industries. I specialize in process improvement, strategic planning, milestone management, resource gathering, and global capacity forecasting to help organizations scale their people capability. I collaborate with SMEs, UX, and operations to translate ambiguous needs into clear curriculum roadmaps, deliver high-quality, accessible learning experiences, and measure impact. I thrive in fast-paced environments and am passionate about elevating performance through human-centered design and data-driven decision making.

Soraya Pharelle

Instructional Designer, UX Designer, UI Designer, +4

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I’m a Learning & Development Leader with 8+ years of experience designing scalable curricula and instructional programs across diverse industries. I specialize in process improvement, strategic planning, milestone management, resource gathering, and global capacity forecasting to help organizations scale their people capability. I collaborate with SMEs, UX, and operations to translate ambiguous needs into clear curriculum roadmaps, deliver high-quality, accessible learning experiences, and measure impact. I thrive in fast-paced environments and am passionate about elevating performance through human-centered design and data-driven decision making.…I’m a Learning & Development Leader with 8+ years of experience designing scalable curricula and instructional programs across diverse industries. I specialize in process improvement, strategic planning, milestone management, resource gathering, and global capacity forecasting to help organizations scale their people capability. I collaborate with SMEs, UX, and operations to translate ambiguous needs into clear curriculum roadmaps, deliver high-quality, accessible learning experiences, and measure impact. I thrive in fast-paced environments and am passionate about elevating performance through human-centered design and data-driven decision making.

Available to hire

I’m a Learning & Development Leader with 8+ years of experience designing scalable curricula and instructional programs across diverse industries. I specialize in process improvement, strategic planning, milestone management, resource gathering, and global capacity forecasting to help organizations scale their people capability.

I collaborate with SMEs, UX, and operations to translate ambiguous needs into clear curriculum roadmaps, deliver high-quality, accessible learning experiences, and measure impact. I thrive in fast-paced environments and am passionate about elevating performance through human-centered design and data-driven decision making.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

E-commerce Instructional Designer at Walmart

February 1, 2025 - November 14, 2025

Led the design and launch of Walmart’s first Seller Academy Certification Program, conducting global needs analyses and aligning curricula with marketplace priorities to support 10,000+ sellers across 20+ countries. Built a scalable learning ecosystem with structured pathways, multi-modal content, and assessment strategies that improved seller readiness and engagement. Collaborated with SMEs across Product, UX, Engineering, Data, Operations, and Marketplace Strategy to translate complex platform logic into actionable learning aligned with upcoming feature releases. Wrote scripts and storyboards, created Figma prototypes guiding module development, coordinated video production, and published training via Contentstack. Led QA cycles that reduced rework and improved consistency across 40+ assets. Translated eCommerce concepts into scenario-based instruction to strengthen adoption and reduce support escalations. Leveraged analytics to identify friction points and inform quarterly leaders

Instructional Design Consultant at Mars Inc., PwC and NYC Agencies (Contract)

April 1, 2024 - November 14, 2025

Architected Mars’ Data Literacy Academy as a multi-pathway learning ecosystem, shaping four learner journeys and a centralized SharePoint hub that improved accessibility by 50% and maintained engagement above 85%. Managed vendor partnerships and collaborated with UX/technical teams to integrate SCORM content, streamline AI-supported delivery workflows, and reduce administrative effort by 30%, while establishing KPIs to measure skill growth in data storytelling and visualization. Created end-to-end materials for the NYC Taxi & Limousine Commission Driver License Renewal Course, and delivered blended ILT/eLearning solutions for NYC DCAS and Emergency Management with strong satisfaction scores.

Instructional Designer at Endurance Learning

December 1, 2024 - December 1, 2024

Produced interactive eLearning modules in Articulate Storyline and Rise 360, incorporating WellSaidLabs voiceovers and scenario-based learning with accessibility best practices to achieve 85%+ learner engagement across programs. Translated SME input and operational data into scripts, storyboards, assessments, and materials, delivering 95% of projects on or ahead of schedule and conducting detailed QA to improve clarity and accessibility.

Instructional Designer at E.Sholom Carl David Richardson Foundation, Cooper Kids

June 30, 2024 - June 30, 2024

Crafted curricula, learning resources, and instructional tools using ADDIE to address learner and caregiver needs, improving alignment with state standards and contributing to a 15% increase in learner progress. Developed family support materials and training guides to strengthen caregiver engagement, receiving 100% positive feedback in planning sessions. Managed end-to-end program development, ensuring timely, compliant delivery and boosting engagement.

Instructional Designer at RethinkED

June 30, 2023 - June 30, 2023

Built interactive eLearning modules in Vizzle transforming SEL and behavioral frameworks into measurable learning experiences for educators, aligning with K–12 standards and incorporating formative assessments to increase completion and mastery. Collaborated with psychologists and UX designers to translate research into learning pathways and produced differentiated content and facilitator materials to strengthen educator confidence and outcomes.

Instructional Designer at Clarke School for Hearing & Speech

August 31, 2017 - August 31, 2017

Designed accessible instructional materials and eLearning content supporting language development for deaf and hard-of-hearing students, collaborating with educators and SLPs to align curriculum with therapeutic and learning goals.

Behavioral Therapist at Center for Autism & Related Disorders

January 31, 2017 - January 31, 2017

Delivered individualized behavior intervention programs for children with autism, collaborating with clinicians and families to build skill development and progress toward developmental goals.

Associate Vice President of Technology (Volunteer) at Association for Talent Development

December 31, 2024 - December 31, 2024

Led technology strategy for ATD’s volunteer initiative, overseeing digital platforms and contributing to organizational initiatives and awards.

Freelance Learning Consultant & Project Manager at Multiple clients (Endurance Learning, Mars, Inc.; PwC; City of Los Angeles; NYC agencies)

April 1, 2024 - Present

Designed scalable learning solutions including multi-pathway curricula and integrated SharePoint learning hubs that improved content discovery by 50% and increased learner engagement to 85%+. Developed multi-modal training programs (eLearning, ILT, blended, multimedia) for large, diverse groups with satisfaction scores above 90%. Built interactive eLearning modules in Storyline and Rise 360 with voiceover, accessibility, and LMS-ready packaging. Created knowledge checks, quizzes, scenario items, and assessment banks aligned with objectives to ensure rigor and measurement. Collaborated with SMEs, UX teams, and leaders to translate requirements into curriculum roadmaps; delivered 95% of projects on or ahead of schedule. Streamlined development cycles using SCORM standards, AI-assisted content development, and automated workflows, reducing production workload by 30%. Led end-to-end program management including plans, reviews, version control, vendor coordination, and risk monitoring; on-t

Learning Experience Designer - E-Commerce at Walmart

February 1, 2025 - November 1, 2025

Designed and launched Walmart’s first Seller Academy Certification Program for 10,000+ global sellers. Wrote and validated assessment items (scenario-based, knowledge checks, scored exams) to ensure rigor and fairness. Managed full lifecycle of learning product creation from storyboard to publish. Translated complex business needs into scalable blended learning (eLearning, videos, assessments, job aids) achieving 100% completion and sustained engagement. Partnered with product, sales, engineering, legal, marketing, and design to align content with business goals. Used analytics to evaluate effectiveness and drive improvements to readiness and marketplace performance. Leveraged AI tools and standardized workflows to accelerate content development and onboard a new instructional designer.

Instructional Designer at White Glove

January 1, 2024 - December 1, 2024

Designed and refined training materials, workflow guides, and instructional resources to improve staff readiness, operational consistency, and compliance. Collaborated with cross-functional teams to identify gaps and translate requirements into scalable learning tools. Created learner-facing and caregiver-facing content with accessible design principles. Supported onboarding by training new staff on systems and processes to accelerate ramp-up and adoption of best practices.

Learning Program Specialist at Cooper Kids

June 1, 2020 - February 1, 2024

Led instructional planning and training development for early intervention programs; created accessible materials for service coordinators, therapists, and families. Translated developmental guidelines into practical tools that improved compliance and reduced documentation errors. Facilitated training sessions and coaching to reinforce intervention plan implementation and service quality. Designed family education materials and caregiver guides to boost engagement and developmental progress. Collaborated with supervisors and multidisciplinary teams to target gaps and improve efficiency.

Learning Designer at E.Sholom

January 1, 2018 - December 1, 2020

Managed end-to-end program planning from curriculum design to training delivery; ensured alignment with state standards, on-time delivery, and measurable improvements in engagement and service quality. Conducted needs analysis and applied the ADDIE framework to develop data-informed curricula. Designed individualized support plans and materials to serve diverse developmental needs, increasing family satisfaction. Onboarded and trained new staff by standardizing workflows and documenting core processes.

Learning & Development Specialist at Clarke School for Hearing & Speech

January 1, 2017 - August 1, 2017

Designed accessible eLearning, visual aids, and instructor-led training for language development; partnered with educators and SLPs to ensure alignment with therapeutic standards. Facilitated parent and educator workshops using train-the-trainer materials, boosting caregiver confidence and teaching capacity. Applied ADDIE and Universal Design for Learning to create data-informed plans and differentiated resources, driving improvement cycles.

Associate Vice President at Technology Association of Talent Development (ATD)

July 1, 2024 - December 1, 2024

Led strategic initiatives and program development within ATD, collaborating with cross-functional teams to advance talent development practices. Drove stakeholder engagement and helped shape organizational learning strategies during tenure as a regional leader.