With an extensive background in IT and strong customer service experience, I excel in communication, problem-solving and innovative ideas. I'm skilled in working with both customers and vendors to quickly resolve issues. I'm enthusiastic, motivated, and committed to achieving high standards and successful outcomes. I'm open to any training needed to improve my skills. Whether working solo or as part of a team, I bring a professional and dedicated approach to all my tasks.

Grigore Vancea

With an extensive background in IT and strong customer service experience, I excel in communication, problem-solving and innovative ideas. I'm skilled in working with both customers and vendors to quickly resolve issues. I'm enthusiastic, motivated, and committed to achieving high standards and successful outcomes. I'm open to any training needed to improve my skills. Whether working solo or as part of a team, I bring a professional and dedicated approach to all my tasks.

Available to hire

With an extensive background in IT and strong customer service experience, I excel in communication, problem-solving and innovative ideas. I’m skilled in working with both customers and vendors to quickly resolve issues.

I’m enthusiastic, motivated, and committed to achieving high standards and successful outcomes. I’m open to any training needed to improve my skills. Whether working solo or as part of a team, I bring a professional and dedicated approach to all my tasks.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Romanian, Moldavian, Moldovan
Advanced

Work Experience

AI Synthetic Data Engineer at Saucon Technologies
January 1, 2023 - Present
Developing software and environment for Computer Vision synthetic data generation. Using C#, Python and Unity for environment simulation and data generation
Software Engineer at Yellow Branding & Digital Designs
January 1, 2022 - Present
Developing software and AR experiences for multiple platforms. Using C#, JavaScript, SQL and Unity for multi-platform App development (Android, iOS, Windows, Linux)
CCTV Operator at Farsight Security
January 1, 2019 - January 1, 2020
Monitoring live CCTV cameras. Handling incoming calls. Making phone calls
Data Entry Operative QC at Patata UK
January 1, 2018 - January 1, 2019
QC all incoming items. Inputting the internal database of the item details. Taking pictures of each item
Electronics Technician at SISD Digital Media
January 1, 2018 - December 31, 2018
Maintaining and repairing multiple types of LED panels. Tested and assembled multiple arrays of LED panels
First Line Analyst at Kelway / CDW
January 1, 2016 - Present
Used a variety of programs to solve customers’ PC issues: Citrix, LandesK, TeamViewer, Z-Comm, Office Suite, Photoshop, Windows Server 2008-2012, Active Directory, KeePass, McAfee EPE, BES-12 (BlackBerry, Apple, MacBooksupport)
App Developer / Software Engineer (Cross-Platform AR Experiences) at Yellow Branding & Digital Designs
January 1, 2022 - Present
Developing software and AR experiences for multiple platforms using C#, JavaScript, SQL and Unity for multi-platform app development (Android, iOS, Windows, Linux).
Data Entry Operator at Patatam UK
January 1, 2018 - January 1, 2019
Entering data, querying internal items, updating database, taking pictures of each item.
First Line Analyst at Kelway (CDW)
January 1, 2016 - Present
Provided first-line IT support; resolved customer PC issues using Citrix, TeamViewer, Office Suite, Photoshop, Windows Server.
Digital Media Electronics Technician at ISD Digital Media
January 1, 2018 - January 1, 2019
Maintained and repaired multiple LED panels; tested and assembled multiple LED arrays.
AR / VR Applications Developer at Saucon Technologies
January 1, 2019 - January 1, 2020
AR experiences for multi-platforms using C#, JavaScript, SQL and Unity for multi-platform app development (Android, iOS, Windows, Linux).
Data Entry Operator at Patata m UK
January 1, 2018 - January 1, 2019
Inputting incoming items into the internal database and photographing each item.
LED Electronics Technician at SISD Digital Media
January 1, 2018 - December 31, 2018
Maintained and repaired multiple types of LED panels; tested and assembled multiple arrays of LED panels.
IT / Systems Administrator
January 1, 2008 - January 1, 2012
Maintained Active Directory, KeePass, McAfee EPE; BES-12 (BlackBerry, Apple, MacBook support).
Software Engineer / Software Developer at Engine Creative
January 1, 2024 - Present
Developing software and AR experiences for multiple platforms using C#, JavaScript, SQL and Unity for multi-platform app development (Android, iOS, Windows, Linux).
Software Engineer / Software Developer at Yellow Branding & Digital Design Ltd
January 1, 2022 - Present
Developing software and AR experiences for multiple platforms using C#, JavaScript, SQL and Unity for multi-platform app development (Android, iOS, Windows, Linux).
Data Entry Operative at Patatam UK
January 1, 2018 - January 1, 2019
QC all the incoming items. Inputting in the internal database of the item details. Taking pictures of each item.
Electronics Technician at SIS Digital Media
January 1, 2018 - January 1, 2018
Maintained and repaired multiple types of LED panels. Tested and assembled multiple arrays of LED panels.
First Line Analyst at Kelway (now CDW)
January 1, 2016 - January 1, 2017
Used a variety of programs to resolve customers’ PC issues: Citrix, Landesk, TeamViewer, Z-Com, Office Suite, Photoshop, Windows Server 2008–2012, Active Directory, KeePass, McAfee EPE, BES/Blackberry, Apple and MacBook support.

Education

NCFE Level 2 Certificate in IT User Skills (ITQ) at NCFE
January 1, 2020 - January 1, 2020
Highfield Level 2 Certificate in Customer Service (RFQ) at Highfield
January 1, 2020 - January 1, 2020
Highfield Level 2 Certificate in Team Leading Principles (RQF) at Highfield
January 1, 2020 - January 1, 2020
Medium and Low Tension Electrical Certification (400 V) at Baia Mare / Local Authorities
January 1, 2015 - January 1, 2015
IT and Math Diploma at King Ferdinand High School, Sighetu-Marmatiei, Romania
January 1, 2004 - January 1, 2004
NCFE Level 2 Certificate in IT User Skills (ITQ) at NCFE
January 1, 2020 - January 4, 2026
Highfield Level 2 Certificate in Customer Service (RQF) at Highfield Qualifications
January 1, 2020 - January 4, 2026
Highfield Level 2 Certificate in Team Leading Principles (RQF) at Highfield Qualifications
January 1, 2020 - January 4, 2026
Electrical Certification (400V) at Baia Mare, Romania
January 1, 2015 - January 4, 2026
IT and Maths Diploma at King Ferdinand High School, Sighetu Marmatiei, Maramures, Romania
January 1, 2004 - January 4, 2026
Level 2 Certificate in IT User Skills (ITQ) at Highfield
January 1, 2020 - January 5, 2026
Level 2 Certificate in Customer Service (RQF) at Highfield
January 1, 2020 - January 5, 2026
Level 2 Certificate in Team Leading Principles (RQF) at Highfield
January 1, 2020 - January 5, 2026
Electrical Certificate (400V) - Medium and low tension at Baia Mare
January 1, 2015 - January 5, 2026
IT and Math Diploma at King Ferdinand High School, Sighetu Marmatiei, Romania
January 1, 2004 - January 5, 2026
NCFE Level 2 Certificate in IT User Skills (ITQ) at NCFE
January 1, 2020 - February 9, 2026
Highfield Level 2 Certificate in Customer Service (RQF) at Highfield Qualifications
January 1, 2020 - February 9, 2026
Highfield Level 2 Certificate in Team Leading Principles (RQF) at Highfield Qualifications
January 1, 2020 - February 9, 2026
Medium and low-tension electrician Certification (400V) at Baia Mare, Romania
January 1, 2015 - February 9, 2026
IT and Math diploma at King Ferdinand High School Sighetu-Marmatiei, Maramures, Romania
January 1, 2004 - February 9, 2026

Qualifications

NCFE Level 2 Certificate in IT User Skills (ITQ)
January 1, 2020 - January 1, 2020
Highfield Level 2 Certificate in Customer Service (RFQ)
January 1, 2020 - January 1, 2020
Highfield Level 2 Certificate in Team Leading Principles (RQF)
January 1, 2020 - January 1, 2020
Medium and Low Tension Electrical Certification (400 V)
January 1, 2015 - January 1, 2015
IT and Math Diploma
January 1, 2004 - January 1, 2004
NCFE Level 2 Certificate in IT User Skills (ITQ)
January 1, 2020 - January 4, 2026
Highfield Level 2 Certificate in Customer Service (RQF)
January 1, 2020 - January 4, 2026
Highfield Level 2 Certificate in Team Leading Principles (RQF)
January 1, 2020 - January 4, 2026
Electrical Certification (400V)
January 1, 2015 - January 4, 2026
IT and Maths Diploma
January 1, 2004 - January 4, 2026
Level 2 Certificate in IT User Skills (ITQ)
January 1, 2020 - January 5, 2026
Level 2 Certificate in Customer Service (RQF)
January 1, 2020 - January 5, 2026
Level 2 Certificate in Team Leading Principles (RQF)
January 1, 2020 - January 5, 2026
Electrical Certificate (400V) - Medium and low tension
January 1, 2015 - January 5, 2026
IT and Math Diploma
January 1, 2004 - January 5, 2026

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Gaming, Education