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Hi, I’m Zafir Saimabe, a customer-focused professional with a background in premium aviation and fitness hospitality. I thrive in high-pressure, multicultural environments, delivering world-class service while ensuring safety and comfort for passengers. I previously served as a Cabin Crew member with Singapore Airlines and as a Customer Service Officer at Fitness First, where I handled front desk operations, member support, and sales in a fast-paced setting. I’m known for strong communication, professionalism, adaptability, and the ability to build rapport with clients and passengers from diverse backgrounds. I’m motivated, with a strong work ethic and the ability to work independently.…Hi, I’m Zafir Saimabe, a customer-focused professional with a background in premium aviation and fitness hospitality. I thrive in high-pressure, multicultural environments, delivering world-class service while ensuring safety and comfort for passengers. I previously served as a Cabin Crew member with Singapore Airlines and as a Customer Service Officer at Fitness First, where I handled front desk operations, member support, and sales in a fast-paced setting. I’m known for strong communication, professionalism, adaptability, and the ability to build rapport with clients and passengers from diverse backgrounds. I’m motivated, with a strong work ethic and the ability to work independently.

Zafir Saimabe

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Hi, I’m Zafir Saimabe, a customer-focused professional with a background in premium aviation and fitness hospitality. I thrive in high-pressure, multicultural environments, delivering world-class service while ensuring safety and comfort for passengers. I previously served as a Cabin Crew member with Singapore Airlines and as a Customer Service Officer at Fitness First, where I handled front desk operations, member support, and sales in a fast-paced setting. I’m known for strong communication, professionalism, adaptability, and the ability to build rapport with clients and passengers from diverse backgrounds. I’m motivated, with a strong work ethic and the ability to work independently.…Hi, I’m Zafir Saimabe, a customer-focused professional with a background in premium aviation and fitness hospitality. I thrive in high-pressure, multicultural environments, delivering world-class service while ensuring safety and comfort for passengers. I previously served as a Cabin Crew member with Singapore Airlines and as a Customer Service Officer at Fitness First, where I handled front desk operations, member support, and sales in a fast-paced setting. I’m known for strong communication, professionalism, adaptability, and the ability to build rapport with clients and passengers from diverse backgrounds. I’m motivated, with a strong work ethic and the ability to work independently.

Available to hire

Hi, I’m Zafir Saimabe, a customer-focused professional with a background in premium aviation and fitness hospitality. I thrive in high-pressure, multicultural environments, delivering world-class service while ensuring safety and comfort for passengers.

I previously served as a Cabin Crew member with Singapore Airlines and as a Customer Service Officer at Fitness First, where I handled front desk operations, member support, and sales in a fast-paced setting. I’m known for strong communication, professionalism, adaptability, and the ability to build rapport with clients and passengers from diverse backgrounds. I’m motivated, with a strong work ethic and the ability to work independently.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Flight Attendant at Singapore Airlines

December 1, 2018 - January 1, 2026

Delivered beverages and meals from the inflight cart, provided information about in-flight offerings, reassured passengers during turbulence and delays, and promptly resolved issues to enhance passenger satisfaction. Conducted comprehensive pre-flight safety and security checks, maintained high standards of cleanliness and presentation, facilitated communication between cockpit and crew, and mentored new pledge crew. Attended ongoing training in customer service, conflict resolution, and safety procedures, ensuring compliance with CAAS regulations and international security standards.

Customer Service Officer at Fitness First

May 1, 2017 - April 30, 2018

Managed daily reception operations, handled member inquiries, class bookings and administrative tasks. Assisted Sales Team with membership terms and conditions, promoted club services, processed renewals and terminations, and compiled member feedback to drive service improvements.