Language
English
Advanced
Urdu
Fluent
Work Experience
Manager at Venari
April 1, 2024 - January 1, 2026Managed day-to-day eCommerce operations, including product management, order processing, and customer coordination. Oversaw Shopify stores, ensuring accurate product listings, pricing, and inventory updates. Coordinated with marketing teams to support promotional campaigns and sales initiatives. Improved internal workflows between operations, customer support, and fulfillment teams. Ensured high customer satisfaction through efficient issue resolution and process optimization.
Project Manager at SHYFT
May 1, 2023 - February 1, 2024Managed and updated a product database of 10,000+ items. Redesigned website, increasing traffic by 20%. Worked closely with marketing teams to improve SEO and organic reach. Implemented features based on user and customer feedback.
Assistant Media Manager at PuroPelle.pk
April 1, 2021 - March 1, 2023Managed inventory, orders, and supplier coordination. Implemented courier management system, reducing delivery time by 15%. Supported daily operations and trained new staff.
Social Media Handler at Unknown (Onieo Pakistan)
November 1, 2019 - May 1, 2021Created and managed 500+ Shopify product listings. Improved customer response times by 30%. Conducted market research and improved product categorization. Supported order handling and customer satisfaction initiatives.
Education
Diploma of Civil Engineering at Government College of Technology, Samnabad
January 1, 2017 - January 1, 2020Associate Degree in Computer Science at Government Technical College, Samnabad
January 1, 2020 - January 1, 2022Qualifications
Diploma of Civil Engineering
January 11, 2030 - February 17, 2026Associate Degree in Computer Science
January 11, 2030 - February 17, 2026Industry Experience
Media & Entertainment, Software & Internet, Retail, Professional Services, Education
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