Hi, I’m Anandaraj Sathianathan, a dynamic IT professional with over 20 years of experience in software testing, business analysis, digital transformation, and AI-driven testing. I’ve led QA and automation initiatives across the London market insurance, higher education, banking, and healthcare, designing frameworks and CI/CD pipelines that boost quality and speed. I enjoy building AI-enabled testing solutions and am currently leading the development of a mobile app that integrates with large language models to assist insurance agents and customers. My deep domain knowledge in Property & Casualty, Commercial, and Health insurance, combined with hands-on tooling in Python, LangChain, OpenAI, Selenium, Playwright, and API testing, helps me deliver practical, scalable insurance solutions.

Anandaraj Sathianathan

Hi, I’m Anandaraj Sathianathan, a dynamic IT professional with over 20 years of experience in software testing, business analysis, digital transformation, and AI-driven testing. I’ve led QA and automation initiatives across the London market insurance, higher education, banking, and healthcare, designing frameworks and CI/CD pipelines that boost quality and speed. I enjoy building AI-enabled testing solutions and am currently leading the development of a mobile app that integrates with large language models to assist insurance agents and customers. My deep domain knowledge in Property & Casualty, Commercial, and Health insurance, combined with hands-on tooling in Python, LangChain, OpenAI, Selenium, Playwright, and API testing, helps me deliver practical, scalable insurance solutions.

Available to hire

Hi, I’m Anandaraj Sathianathan, a dynamic IT professional with over 20 years of experience in software testing, business analysis, digital transformation, and AI-driven testing. I’ve led QA and automation initiatives across the London market insurance, higher education, banking, and healthcare, designing frameworks and CI/CD pipelines that boost quality and speed.

I enjoy building AI-enabled testing solutions and am currently leading the development of a mobile app that integrates with large language models to assist insurance agents and customers. My deep domain knowledge in Property & Casualty, Commercial, and Health insurance, combined with hands-on tooling in Python, LangChain, OpenAI, Selenium, Playwright, and API testing, helps me deliver practical, scalable insurance solutions.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

Test Lead at JCTEK Ltd, UK
March 1, 2023 - Present
Led QA efforts for GenAI-based mobile and web applications in healthcare-adjacent solutions. Built a Python-based LangChain chatbot using OpenAI API to enable conversational workflows on clinical platforms. Delivered a cross-platform Flutter/PHP mobile app, overseeing integration testing and performance validation. Mentored junior QA engineers on AI testing patterns and ethical AI practices. Implemented a 20/80 testing strategy to prioritize high-impact scenarios, accelerating delivery.
Test Manager / Business Analyst at Azentio Software (Insurance Product Development)
May 1, 2021 - March 1, 2023
Led manual and automated testing for core insurance systems across Commercial Insurance, Takaful and Health Insurance domains. Oversaw delivery across underwriting, policy admin, claims, reinsurance, co-insurance and ERP components in multi-country rollouts. Delivered API test coverage for third-party integrations and regulatory compliance. Designed reusable test frameworks to accelerate regression cycles, reducing effort by 40%.
Test Manager / Business Analyst at Expleo Group
April 1, 2014 - May 1, 2021
Managed SIT/UAT across complex digital transformations for Co-op, Allianz, and AA Insurance. Identified 135+ requirement gaps and resolved 400+ defects within aggressive timelines. Collaborated across delivery, business analysis, and dev teams to align on quality checkpoints. Introduced QA analytics dashboards to improve defect trends and stakeholder reporting. Performed multiple roles including Test Lead, Business Analyst, and SME as required.
Manager – Underwriting & Operations at L&T General Insurance Co. Ltd.
July 1, 2010 - April 1, 2014
Headed policy issuance and endorsements across retail and commercial lines. Coordinated UATs and CRM portal integrations with IBM and L&T. Developed MS Access tools for dispatch tracking and SLA monitoring. Ensured IRDA regulatory compliance and quality assurance; managed policy servicing and governance; achieved TAT compliance.
Regional Finance, Ops & Claims at Cholamandalam MS General Insurance Co. Ltd.
August 1, 2008 - July 1, 2010
Managed 9 branches and 22+ executives across motor and health insurance. Built operational dashboards and partner performance trackers. Received awards for process innovation and service quality. Handled Branch Billings, Collections, Claims, and Payout Processing.
Zonal SPOC – Customer Service at Reliance General Insurance Co. Ltd.
September 1, 2007 - August 1, 2008
Acted as liaison for service managers across South Zone. Reduced policy issuance turnaround from 3 days to 1. Implemented 5S and cost-efficiency practices across branches. Handled Claims Processing.
Operations Roles at HDFC Standard Life Insurance Co. Ltd
December 1, 2002 - September 1, 2007
Progressed from Data Entry Operator to Hub Operations. Led document management, new business, policy servicing, and revival workflows. Coordinated UATs for Life Asia and Wonders platforms. Recognized as 'Scientist of Hub Chennai' and 'Guru of Hub Chennai' for innovation.

Education

Post Graduate Diploma in Insurance at ICFAI University, Chennai
January 11, 2030 - December 8, 2025
Bachelor of Commerce at Madras University, Chennai
January 11, 2030 - December 8, 2025
Associate (AIII) in Insurance at Insurance Institute of India
January 11, 2030 - December 8, 2025

Qualifications

ISTQB Certified Foundation & Agile Tester
January 11, 2030 - December 8, 2025
Certified Scrum Master
January 11, 2030 - December 8, 2025
Certified Product Owner
January 11, 2030 - December 8, 2025
Certified Blue Prism Developer
January 11, 2030 - December 8, 2025

Industry Experience

Financial Services, Healthcare, Education, Software & Internet, Professional Services