Paragraph 1: I am a dedicated lifelong learner and learning design professional with extensive experience leading L&D projects, designing effective organizational communications, and managing LMS ecosystems across large organisations and during major mergers such as Sunsuper and the Australian Retirement Trust. I thrive in freelance and consultancy settings, turning complex training needs into accessible, engaging learning experiences while maintaining compliance and a strong library of content. Paragraph 2: I love exploring new learning technologies and design methods, including UX design and human-centered design. I continuously build and share a robust portfolio, contribute to onboarding programs, and collaborate with stakeholders to design and implement scalable, inclusive learning solutions.

Ana Shopova

Paragraph 1: I am a dedicated lifelong learner and learning design professional with extensive experience leading L&D projects, designing effective organizational communications, and managing LMS ecosystems across large organisations and during major mergers such as Sunsuper and the Australian Retirement Trust. I thrive in freelance and consultancy settings, turning complex training needs into accessible, engaging learning experiences while maintaining compliance and a strong library of content. Paragraph 2: I love exploring new learning technologies and design methods, including UX design and human-centered design. I continuously build and share a robust portfolio, contribute to onboarding programs, and collaborate with stakeholders to design and implement scalable, inclusive learning solutions.

Available to hire

Paragraph 1: I am a dedicated lifelong learner and learning design professional with extensive experience leading L&D projects, designing effective organizational communications, and managing LMS ecosystems across large organisations and during major mergers such as Sunsuper and the Australian Retirement Trust. I thrive in freelance and consultancy settings, turning complex training needs into accessible, engaging learning experiences while maintaining compliance and a strong library of content.

Paragraph 2: I love exploring new learning technologies and design methods, including UX design and human-centered design. I continuously build and share a robust portfolio, contribute to onboarding programs, and collaborate with stakeholders to design and implement scalable, inclusive learning solutions.

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Language

English
Fluent

Work Experience

Learning & Development Specialist at Australian Retirement Trust
March 2, 2021 - September 2, 2022
Led L&D projects; designed effective and aesthetic organizational communications; managed LMS and learning vendors; provided consulting on learning design and digital learning; partnered with internal stakeholders to design and implement accessible training; maintained library of existing courses and compliance.
Lead - Learning Design at HowTo Savv-e
September 1, 2022 - July 1, 2023
Led portfolio of learning design projects; created instructional videos with subtitles and voiceovers; developed learning modules and a workshop package for the launch of a new member website.
Product Development Manager - Learning at Vision Australia
July 1, 2023 - July 1, 2024
Led L&D initiatives; designed effective and aesthetic organizational communications; managed LMS and learning vendors; consulted on learning design and digital learning; partnered with internal stakeholders to design new accessible training; maintained repository of existing courses and compliance.
Digital Learning Lead at Vision Australia
December 1, 2024 - Present
Current role focusing on human-centered design, design thinking and UX learning design and authoring (Chameleon, Rise, How To, Storyline, and more).

Education

Add your educational history here.

Qualifications

Industry Experience

Education, Professional Services, Software & Internet

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