Available to hire
I’m a creative, entrepreneurial, and customer-focused professional with 15+ years of experience in web and software development, technical support, product improvement, and team leadership. My passion lies in building and enhancing WordPress plugins, creating tools to streamline processes, and delivering solutions for customers and internal teams. I have a strong background in WordPress, HTML, CSS, PHP, and MySQL, with a sharp focus on user experience and client success.
Colleagues know me for a calm, analytical mindset and the ability to bridge customer needs and technical solutions. I’m committed to continuous learning, enjoy solving complex problems, and value collaboration to deliver high-quality software. I’m enthusiastic about technology and digital innovations.
Experience Level
Language
Hungarian
Fluent
English
Fluent
German
Fluent
French
Advanced
Slovak
Advanced
Work Experience
Technical Support Engineer / Developer at The Events Calendar (Remote) / Liquid Web LLC
May 1, 2024 - October 1, 2025Responsibilities: enhance existing and create new internal/public documentation; develop tools to improve support processes; assist the Technical Support Team with resolving tickets; train the team on support processes and plugin features; provide bug fixes and enhancements for our plugin portfolio. Achievements: developed the TEC demo site integration to generate live demo sites tailored to customer needs; developed the WP All Import Add-On for The Events Calendar to support exporting/importing TEC data after a data storage system refresh; contributed to admin UI enhancements to improve UX for customers and the support team.
Support Supervisor & Technical Support Principal at The Events Calendar / Liquid Web LLC
April 1, 2020 - May 1, 2024Led a new tiered support structure; provided critical input on company strategy and product roadmap in leadership meetings; hired and onboarded 9 support agents.
Support Manager at The Events Calendar / Liquid Web LLC
January 1, 2019 - April 1, 2020Managed 12-16 support team members; conducted performance reviews; led bi-weekly/monthly team meetings; implemented plans to elevate support quality; recruited and onboarded new agents; handled escalations; flagged trending issues to development.
Customer Support Specialist at The Events Calendar / Liquid Web LLC
April 1, 2016 - December 1, 2018Provided customer and premium support; performed quality assurance testing on plugins prior to releases; contributed to bug tickets; created tutorials, snippets, and video walkthroughs; maintained plugin documentation.
Web Designer & Developer at FREELANCER (Geneva, Switzerland | Global)
January 1, 2015 - PresentCreative design, development, and ongoing maintenance of websites; UX/UI design; WordPress and plugin support; notable projects include redesign and relaunch of myGermany.com, multilingual shop mamastore.ch, and redesign of icons-images.hu.
Marketing Manager at INFORMATIQUE - MTF SA (Fribourg, Switzerland)
January 1, 2012 - January 1, 2015Marketing management for IT services; campaigns, brand management, and communications.
Web Designer & Developer at PC-WIZARD – IT Consultancy (Hungary)
January 1, 2008 - January 1, 2012Web development, IT consultancy, and support services.
Senior Associate Brand Manager on Pantene Hair Care Portfolio at Procter & Gamble Central Europe (Hungary, Croatia, Slovenia, Czech Republic, Slovakia)
January 1, 2005 - January 1, 2007Senior brand management for Pantene Hair Care portfolio.
Junior Associate Brand Manager on Lenor Fabric Softener at Procter & Gamble Central Europe
January 1, 2003 - January 1, 2005Junior brand management role.
Technical Support Engineer / Developer at The Events Calendar (Remote), Liquid Web LLC
May 1, 2024 - October 31, 2025Responsibilities: Enhance internal and public documentation; develop tools to streamline support processes; assist the Technical Support Team in resolving tickets; train the team on support processes and plugin features; provide bug fixes and enhancements for our plugin portfolio. Achievements: developed the TEC demo site integration generating live demo sites tailored to customers' needs; developed the WP All Import Add-On for The Events Calendar to support exporting/importing TEC data; led admin UI enhancements for UX improvements.
Web Designer & Developer at Freelancer
January 1, 2015 - PresentCreative design, development, and ongoing maintenance of websites; UX/UI consultation; support for WordPress and plugins. Major achievements include redesign/relaunch of myGermany.com with a modern design fostering growth, launching a multilingual web shop mamastore.ch in Switzerland, and revamping icons-images.hu with a new look (received 25% bonus for over-delivery).
Marketing Manager at INFORMATIQUE - MTF SA
January 1, 2012 - December 31, 2015Business Owner at PC-WIZARD – IT CONSULTANCY
January 1, 2008 - December 31, 2012Senior Associate Brand Manager on Pantene Hair Care Portfolio at PROCTER & GAMBLE CENTRAL EUROPE
January 1, 2005 - December 31, 2007Education
MSc in Business Information Technologies at University of Debrecen, Hungary
January 11, 2030 - January 1, 2011MSc in Marketing at University of Pécs, Hungary
September 1, 1997 - June 30, 2003MSc in Business Information Technologies at University of Debrecen, Hungary
January 11, 2030 - January 1, 2011MSc in Marketing at University of Pécs, Hungary
January 11, 2030 - January 1, 2003Qualifications
Industry Experience
Software & Internet, Professional Services, Computers & Electronics, Media & Entertainment, Education
Experience Level
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