Available to hire
Hi there! I’m Angel Acosta, a military officer turned IT professional with over four years of leadership experience in electronic communication systems and IT support. I enjoy solving complex problems, guiding teams, and building reliable networks.
I thrive in troubleshooting, communications planning, and training others to get the most from technology. I bring hands-on experience with Docker, Python, Node.js, and React, and I’m comfortable working across classified and unclassified environments.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Language
English
Fluent
Spanish; Castilian
Fluent
Work Experience
System Administrator at Digital Consultants, Lackland AFB, TX
June 1, 2025 - September 23, 2025Validated user accounts on the network database; ensured user accounts were in network compliance, securing the network from unauthorized access. Helpdesk technician: responded to and resolved system trouble calls; interacted with base network Control Center and Enterprise Service Desk. Analyzed, diagnosed, and recommended hardware repairs or replacements, and managed equipment, diagnostic tools and technician access.
Network Administrator at GDIT, Lackland AFB, TX
September 1, 2023 - September 23, 2025Supported secure and non-secure data systems, including IP equipment, network management equipment, switching systems, ISDN systems, cryptographic equipment, and patch facilities. Maintained and supported secure and non-secure transmission systems (fiber, copper, cryptographic equipment). Provided telecommunications construction support per DIA and DoD directives.
Help Desk Technician at GDIT, Lackland AFB, TX
April 1, 2023 - September 23, 2025Supported special network user devices and mission systems within an unclassified/classified network. Provided troubleshooting and resolution to determine network component and configuration issues. Coordinated solutions with team leads, supervisors, managers, and contractor technicians. Maintained software and hardware per Security Technical Implementation Guide.
Information and Network Supervisor at U.S. Army Corps Fort Hood, TX
November 1, 2021 - September 23, 2025Oversaw organization network configuration and usage; coordinated integration of organizational communications systems to complete agency tasks.
Information and Network Supervisor at U.S. Army Corps Camp Humphreys, South Korea
October 1, 2020 - September 23, 2025Developed policies and procedures regarding information management and security; planned, managed, and directed automation systems administration, maintenance, and security; established automation systems administration and security procedures for automation hardware and software.
Assistant Manager at U.S. Army Corps Fort Jackson, SC
April 1, 2018 - September 23, 2025Oversaw and executed the Director’s vision and managed day-to-day activities; integrated and synchronized plans to accomplish Department objectives.
System Administrator at Digital Consultants
June 1, 2025 - September 23, 2025Validated user accounts on the network database and ensured compliance to secure the network from unauthorized access. Served as Help Desk technician addressing system trouble calls; coordinated with base Network Control Center and Enterprise Service Desk. Analyzed, diagnosed and recommended hardware repairs or replacements; managed equipment, diagnostic tools, and technician access.
Network Administrator at GDIT
September 30, 2023 - September 23, 2025Supported secure and non-secure data systems including IP equipment, network management, switching systems, ISDN, CSU/DSU, cryptographic equipment, and patch facilities. Maintained secure and non-secure transmission systems (fiber, copper, cryptographic equipment). Provided telecommunications construction support: design support, establishing communication rooms, renovations to support telecommunication in compliance with DIA/DoD directives.
Help Desk Technician at GDIT
April 30, 2023 - September 23, 2025Supported special network user devices and mission systems on unclassified/classified networks. Provided troubleshooting and resolution to determine network component/config issues. Assisted with organizational program initiatives; coordinated with team leads, supervisors, and technicians. Maintained software/hardware in accordance with Security Technical Implementation Guide.
Information and Network Supervisor at U.S. Army Corps Fort Hood
November 1, 2021 - September 23, 2025Oversaw organizational network configuration and usage; coordinated integration of communications systems to complete agency tasks.
Information and Network Supervisor at U.S. Army Corps Camp Humphreys
October 1, 2020 - September 23, 2025Developed policies for information management and security; planned, managed and directed automation systems administration, maintenance, and security; established automation procedures for automation hardware and software.
Assistant Manager at U.S. Army Corps Fort Jackson
April 1, 2018 - September 23, 2025Assisted in directing the Director’s vision and managed day-to-day activities; integrated and synchronized plans to accomplish department objectives.
System Administrator at Digital Consultants
September 1, 2023 - PresentValidated user accounts on the network database ensuring compliance and securing NIPR and SIPR networks from unauthorized access; served as Helpdesk technician addressing system trouble calls and coordinating with the base Control Center and Enterprise Service Desk; analyzed, diagnosed, and recommended hardware repairs or replacements and managed equipment, diagnostic tools, and technician access.
Network Administrator at GDIT
September 23, 2023 - September 23, 2025Provided support for secure and non-secure data systems including IP equipment, network management equipment, switching systems, ISDN systems, CSU/DSU, cryptographic equipment and patch facilities; maintained and supported secure and non-secure transmission systems such as fiber, media converters, copper media, and cryptographic equipment; delivered telecommunications construction support including design aid, establishing communication rooms, and renovations of secure facilities.
Help Desk Technician at GDIT
April 30, 2023 - September 23, 2025Supported special network user devices and mission systems on unclassified/classified networks; performed troubleshooting and resolution to determine network component and configuration issues; provided technical assistance to support organizational program initiatives; coordinated solutions with team leaders, supervisors, managers, specialists and/or contractor technicians; maintained software and hardware in accordance with Security Technical Implementation Guide guidance.
Information and Network Supervisor at U.S. Army Corps Fort Hood, TX
November 1, 2021 - September 23, 2025Oversaw the organization’s network configuration and usage of network capabilities; coordinated integration of organization communications systems to complete agency tasks.
Information and Network Supervisor at U.S. Army Corps Camp Humphreys, South Korea
October 1, 2020 - September 23, 2025Developed policies and procedures regarding information management and security; planned, managed, and directed automation systems administration, maintenance, and security; established automation systems administration and security procedures for automation hardware and software.
Assistant Manager at U.S. Army Corps Fort Jackson, SC
April 1, 2018 - September 23, 2025Oversaw and executed the Director’s vision and managed the day-to-day activities of the organization; integrated and synchronized plans to accomplish Department objectives.
System Administrator at Digital Consultants
June 1, 2025 - September 25, 2025Validated user accounts on the network database; ensured user accounts were in network compliance which helped secure the network from unauthorized access. Help desk technician: responded to trouble calls; interacted with base Network Control Center and Enterprise Service Desk. Analyzed, diagnosed and recommended hardware repairs, or replacements, and managed equipment, diagnostic tools and technician access.
Network Administrator at GDIT
September 1, 2023 - September 25, 2025Supported secure and non-secure data systems, such as Internet Protocol (IP) equipment, Network Management equipment, Switching Systems, Integrated Services Digital Network Systems, Channel Service Units, Digital Service Units, Cryptographic equipment and patch facilities. Maintained and supported secure and non-secure transmission systems, such as fiber optic media, media converters, copper media, and cryptographic equipment.
Help Desk Technician at U.S. Army Corps Fort Hood IT
April 1, 2023 - September 25, 2025Supported special network user devices and other mission systems and applications deployed within unclassified and classified networks. Provided troubleshooting and resolution to determine network component and configuration issues. Provided technical assistance to support organizational programs.
Information and Network Supervisor at U.S. Army Corps Fort Hood
November 2, 2020 - September 25, 2025Oversaw organization network configuration and usage of organizational network capabilities. Coordinated integration of organizational communications systems to complete agency tasks.
Information and Network Supervisor at U.S. Army Corps Camp Humphreys
October 1, 2020 - September 25, 2025Developed policies regarding information management and security; planned, managed, and directed automation systems administration, maintenance, and security; established automation systems administration and security procedures for automation hardware and software.
Assistant Manager at U.S. Army Corps Fort Jackson
April 1, 2018 - September 25, 2025Oversaw and executed the Director’s vision and managed day-to-day activities of the organization; integrated and synchronized plans to accomplish Department objectives.
Education
Software Development Bootcamp at Institute of Data LLC
March 1, 2025 - July 1, 2025Master's Degree in Computer Network and Security at InterAmerican University, Puerto Rico
August 1, 2016 - September 23, 2025Communication Officer Training Course at Fort Gordon, GA
May 1, 2018 - September 1, 2018Bachelor's Degree in Computer Science at InterAmerican University, Puerto Rico
December 1, 2013 - September 23, 2025Master’s Degree in Computer Networks and Security at InterAmerican University, Puerto Rico
May 1, 2018 - September 1, 2018Bachelor’s Degree in Computer Science at InterAmerican University Puerto Rico
January 11, 2030 - December 1, 2013Software Development Bootcamp at Institute of Data LLC
March 1, 2025 - July 1, 2025Bachelor's Degree in Computer Science at INTERAMERICAN UNIVERSITY PUERTO RICO
December 1, 2013 - September 23, 2025Master's Degree in Computer Network and Security at INTERAMERICAN UNIVERSITY, PUERTO RICO
August 1, 2016 - August 1, 2020Communication Officer Training Course at FORT GORDON, GA
May 1, 2018 - September 1, 2018Software Development Boot Camp at Institute of Data LLC
March 1, 2025 - September 23, 2025Fort Gordon Training Course at Fort Gordon, GA
January 1, 2018 - December 31, 2018Qualifications
Korean Defense Service Medal
January 1, 2020 - September 23, 2025Army Overseas Ribbon
January 1, 2020 - September 23, 2025Army Commendation Medal
January 1, 2018 - September 23, 2025Global War on Terrorism Service Medal
January 1, 2016 - September 23, 2025Army Service Ribbon
January 1, 2014 - September 23, 2025Top Secret Clearance
January 11, 2030 - September 23, 2025CompTIA Security+
January 11, 2030 - September 23, 2025Security+
January 11, 2030 - September 23, 2025Network+
January 11, 2030 - September 23, 2025CCNA
January 11, 2030 - September 23, 2025Google IT Support Professional Certificate
January 11, 2030 - September 23, 2025Top Secret Clearance
January 11, 2030 - September 23, 2025Bachelor’s Degree in Computer Science
January 1, 2013 - December 31, 2013Master’s Degree in Computer Network and Security
January 1, 2020 - December 31, 2020Top Secret Clearance
January 1, 2018 - September 25, 2025CompTIA Network+ Certification
September 1, 2024 - September 1, 2024CompTIA Security+ Certification
September 1, 2024 - September 1, 2024Google IT Support Professional Certificate
February 1, 2022 - September 25, 2025Certified Software Engineering Professional (CSEP)
January 1, 2025 - September 25, 2025Industry Experience
Government, Software & Internet, Telecommunications, Professional Services, Other, Computers & Electronics, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Hire a Full Stack Developer
We have the best full stack developer experts on Twine. Hire a full stack developer in Converse today.