Technical Business Analyst at The Software Practice Pte. Ltd

Collaborate with client stakeholders (IT team and System owners) and internal stakeholders (Project Management, Development and DevOps team). Work closely with Solution Architects to understand technical requirements in the realm of Cloud Architecture, DevSecOps, CI/CD. Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods. Develop user stories, functional/technical specifications and acceptance criteria. Analyze the impacts of requested changes, and conceptualize and recommend appropriate solutions that continuously address changing business needs. Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts. Analyze technical requirements; factor in dependencies and critical path, and deliver technical deliverables on a timely basis. Manage the project’s technical track, in relation to overall pr

Business Analyst at NCS Group

Liaise with stakeholders’ new requests and/or incident reports. Impact analysis for the critical issues and formulate solution to stabilize the system. Breakdown requirements into list of tasks, preparing tickets into backlog and setting priorities of delivery for the developers to work on. Standardize the code practice to ensure the quality of delivery. Provide Architectural and Design direction. Make changes to configurable items, which include hardware, software, documentation, etc. Review of software/middleware configuration and propose new solution to improve the system performance. Prepare & maintain up-to-date system documentation. Support junior engineers with technical and requirements analysis. Ensuring codes comply with security guidelines and adhere to government policies.

Associate System Analyst at Sprobe Incorporated

Team leader for various projects, engaged and involved on projects’ E2E lifecycle; specs planning to system maintenance. Spearheads configuration of code deployments (CI/CD), cloud servers and services (AWS). Manages resources and task deliverables according to clients’ budget and projects’ costs. Works closely with Japanese sales team, product owners and clients to ensure delivery of quality customer service. Reports and analyzes timely reports of updates, including risks and issues. Suggests and plans process improvements. Proactively provides solutions to enhance system functions and performance. Counselor for junior members’ behavior and productivity.

Senior Software Engineer at Delta Solutions Incorporated

Technical Business Analyst at The Software Practice Pte. Ltd

Collaborate with client stakeholders (IT team and system owners) and internal stakeholders (Project Management, Development and DevOps) to understand requirements; work with Solution Architects on Cloud Architecture, DevSecOps, CI/CD; analyze and synthesize business needs into robust cases, user stories, functional/technical specifications, and acceptance criteria; communicate processes visually via workflow diagrams and slides; assess change impacts and propose solutions; manage the project’s technical track and plan tasks in a dynamic environment; support the full SDLC to ensure deployment readiness and smooth adoption.

Business Analyst at NCS Group - Singapore

Liaise with stakeholders for new requests and incident reports; perform impact analysis for critical issues and formulate stabilizing solutions; break down requirements into tasks, prepare backlog tickets, and prioritize delivery for developers; standardize code practices; provide architectural and design direction; adjust configurable items; review software/middleware configurations and propose improvements; prepare and maintain up-to-date system documentation; support junior engineers and ensure security guidelines and government policies are followed.

Associate System Analyst at Sprobe Incorporated

Led teams across end-to-end project lifecycles from specs planning to system maintenance; spearheaded CI/CD configurations, cloud deployments (AWS) and service management; managed resources and task deliverables within client budgets; collaborated with Japanese sales team, product owners, and clients to ensure high-quality service; provided timely risk and issue reporting and suggested process improvements; proactively delivered solutions to enhance system function and performance; mentored junior members.