Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

A Computer Science graduate (Class of 2026) with hands-on experience supporting users through Level 1 IT service desk work, handling troubleshooting, and maintaining employee workstations and IT assets. During my internship, I worked with Jira tickets and remote support tools, resolved hardware/software/OS issues, and helped ensure smooth day-to-day operations for end users.…

Arifeh Osama Camanto

Ad Designer, AI Video Editor, AI Prompt Engineer, +7





A Computer Science graduate (Class of 2026) with hands-on experience supporting users through Level 1 IT service desk work, handling troubleshooting, and maintaining employee workstations and IT assets. During my internship, I worked with Jira tickets and remote support tools, resolved hardware/software/OS issues, and helped ensure smooth day-to-day operations for end users.…

Available to hire

A Computer Science graduate (Class of 2026) with hands-on experience supporting users through Level 1 IT service desk work, handling troubleshooting, and maintaining employee workstations and IT assets. During my internship, I worked with Jira tickets and remote support tools, resolved hardware/software/OS issues, and helped ensure smooth day-to-day operations for end users.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Beginner

Language

English

Fluent

Work Experience

IT Service Desk Intern at Awesome CX

July 1, 2024 - August 31, 2024

Provided Level 1 technical support by managing Jira tickets and performing remote troubleshooting using Atera. Configured workstations for new employees, managed IT hardware assets, and resolved hardware, software, and operating system issues through end-user support. Focused on timely issue handling, basic diagnostics, and clear communication to restore user productivity.

Social Media Manager at Man Lapse

October 1, 2019 - April 30, 2023

Managed business social media accounts by creating marketing campaigns, designing promotional graphics and materials, and coordinating content scheduling. Tracked audience engagement and prepared performance reports using Microsoft 365 and Google Workspace, supporting ongoing growth through consistent content planning and analysis.