Azad Rahman

Solution Designer at Deloitte Inc.

Developed an advanced IVR system using Google DialogFlow CX for Desjardins’ call center to enhance customer interaction. Automated API testing with Postman and regression testing of IVR using Cyara. Implemented an automation testing framework with EasyRepro for Microsoft Dynamics 365 applications, improving test efficiency and software reliability.

Full-Stack Developer at Bell Canada

Contributed to the Network Services Orchestration (NSO) team, enabling zero-touch service assurance and provisioning infrastructure-as-code for the Bell network. Utilized ONAP tools such as CDS and Policy Framework. Onboarded, containerized, and deployed a Python collector script for 32,000 transport devices. Delivered technical video tutorials and collaborated with infrastructure teams on network firewall configurations. Wrote automated integration tests using Robot Framework.

Full-Stack Developer (DevOps) at Premier Tech

Analyzed, designed, developed, and modified APIs and Windows applications using .NET Core. Documented project plans and monitored execution under the Agile/Scrum framework. Built continuous integration and deployment pipelines on Azure DevOps. Maintained Azure cloud solutions through exception tracking and performance analysis. Developed SSIS packages for data migration and implemented authentication and authorization using Okta and Auth0. Improved unit test coverage by 18% and reduced Azure function exceptions by 25% in data synchronization workflows.

Solution Designer at Deloitte Inc.

Developed a powerful IVR system with Google DialogFlow CX for Desjardins’ call center. Automated API tests using Postman and IVR regression tests using Cyara. Implemented an automation testing framework with EasyRepro for a D365 application.

Full-Stack Developer at Bell Canada

Contributed to the Network Services Orchestration (NSO) team, establishing zero-touch service assurance and provisioning the Bell network as infra-as-code. Utilized Linux Foundation’s ONAP tools, such as CDS and Policy Framework. Onboarded, containerized, and deployed a Python collector script for 32000 transport devices. Delivered technical video tutorials for the NSO platform; Control Loop. Worked with the infrastructure team to enable firewall routes into the Bell IaaS Core. Wrote automated integration tests using Robot Framework.

Full-Stack Developer (DevOps) at Premier Tech

Analyzed, designed, implemented, and modified APIs and Windows apps built on .NET Core. Documented, planned, and monitored the execution of projects using agile/scrum methodology. Built project pipelines for CI/CD on Azure DevOps. Maintained Azure cloud solutions by exception tracking and performance analysis to determine the source of errors. Developed SSIS packages for data migration between internal SQL servers. Implemented authentication (via Okta) and authorization (via Auth0) for apps and APIs. Increased code coverage by 18%, unit testing Angular apps with Jasmine and .NET apps with XUnit. Achieved a 25% reduction in exceptions generated in Azure functions during data synchronization between Salesforce and MS Dynamics platforms.

Team Lead at Sentalytics

Developed a web app for businesses to analyze sentiments associated with their brand on social media. Leveraged the IBM Watson Tone Analyzer API to detect customer sentiments on tweets. Developed an algorithm to automatically respond to tweets based on the detected tone.

Solution Designer at Deloitte Inc.

Developed a powerful IVR system with Google DialogFlow CX for Desjardins’ call center. Automated API tests using Postman and IVR regression tests using Cyara. Implemented an automation testing framework with EasyRepro for a D365 application.

Full-Stack Developer at Bell Canada

Contributed to the Network Services Orchestration (NSO) team, establishing zero-touch service assurance and provisioning the Bell network as infra-as-code. Utilized Linux Foundation’s ONAP tools, such as CDS and Policy Framework. Colaborated on onboarding, containerizing, and deploying a Python collector script for 32000 transport devices. Delivered technical video tutorials for the NSO platform; Control Loop. Worked with the infrastructure team to enable firewall routes into the Bell IaaS Core. Wrote automated integration tests using Robot Framework.

Full-Stack Developer (DevOps) at Premier Tech

Analyzed, designed, implemented, and modified APIs and Windows apps built on .NET Core. Documented, planned, and monitored the execution of projects using agile/scrum methodology. Built project pipelines for CI/CD on Azure DevOps. Maintained Azure cloud solutions by exception tracking and performance analysis to determine the source of errors. Developed SSIS packages for data migration between internal SQL servers. Implemented authentication (via Okta) and authorization (via Auth0) for apps and APIs. Increased code coverage by 18%, unit testing Angular apps with Jasmine and .NET apps with XUnit. Achieved a 25% reduction in exceptions generated in Azure functions during data synchronization between Salesforce and MS Dynamics platforms.