Driss Boumlik

Developed a scalable REST API and admin panel using Laravel for media-driven platforms (YouTube-style app, CDN, and e-learning use cases). Implemented role-based access control with Spatie Laravel Permissions, supporting scoped roles and fine-grained permissions. Secured APIs using Laravel Passport (OAuth 2) with token-based authentication. Designed database schemas and queries using PostgreSQL, focusing on reliability and performance. Containerized the application with Docker to create reproducible development and deployment environments. Followed clean-code practices, automated formatting, and testing for maintainability and team collaboration.

Worked on a system using PHP/Laravel to simplify customer service operations, including ticket organization, appointment scheduling, and technician intervention tracking. Collaborated with cross-functional teams to deliver user-friendly solutions, and enhancing the customer and technician experience. Contributed in optimizing queries, fixing bugs and refactoring code. Conducted code reviews. Contributed to the technical documentation, to streamline onboarding and knowledge transfer.

Developed a PHP/Laravel-based system to simplify customer service operations, including ticket organization, appointment scheduling, and technician intervention tracking. Collaborated with cross-functional teams to deliver user-friendly solutions and enhance the customer and technician experience. Contributed to query optimization, bug fixes, and code refactoring; conducted code reviews; contributed to technical documentation to streamline onboarding and knowledge transfer.