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I am a detail-oriented and analytical professional with a strong background in technical support, research, documentation, and web development. I excel at collecting, organizing, and maintaining large amounts of information while ensuring accuracy and accessibility.\n\nI am skilled in content organization and knowledge sharing, with a knack for supporting teams through clear documentation. I pay close attention to detail, enjoy solving problems, and quickly learn new tools. I’m eager to contribute to RBC's knowledge management initiatives by supporting research collection, knowledge platforms, and information accessibility.…I am a detail-oriented and analytical professional with a strong background in technical support, research, documentation, and web development. I excel at collecting, organizing, and maintaining large amounts of information while ensuring accuracy and accessibility.\n\nI am skilled in content organization and knowledge sharing, with a knack for supporting teams through clear documentation. I pay close attention to detail, enjoy solving problems, and quickly learn new tools. I’m eager to contribute to RBC's knowledge management initiatives by supporting research collection, knowledge platforms, and information accessibility.

Nathan Chijioken Wagwu

Front-End Developer, Web Developer, Web Designer, +7

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I am a detail-oriented and analytical professional with a strong background in technical support, research, documentation, and web development. I excel at collecting, organizing, and maintaining large amounts of information while ensuring accuracy and accessibility.\n\nI am skilled in content organization and knowledge sharing, with a knack for supporting teams through clear documentation. I pay close attention to detail, enjoy solving problems, and quickly learn new tools. I’m eager to contribute to RBC's knowledge management initiatives by supporting research collection, knowledge platforms, and information accessibility.…I am a detail-oriented and analytical professional with a strong background in technical support, research, documentation, and web development. I excel at collecting, organizing, and maintaining large amounts of information while ensuring accuracy and accessibility.\n\nI am skilled in content organization and knowledge sharing, with a knack for supporting teams through clear documentation. I pay close attention to detail, enjoy solving problems, and quickly learn new tools. I’m eager to contribute to RBC's knowledge management initiatives by supporting research collection, knowledge platforms, and information accessibility.

Available to hire

I am a detail-oriented and analytical professional with a strong background in technical support, research, documentation, and web development. I excel at collecting, organizing, and maintaining large amounts of information while ensuring accuracy and accessibility.\n\nI am skilled in content organization and knowledge sharing, with a knack for supporting teams through clear documentation. I pay close attention to detail, enjoy solving problems, and quickly learn new tools. I’m eager to contribute to RBC’s knowledge management initiatives by supporting research collection, knowledge platforms, and information accessibility.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Freelance Web Developer at Wisest Media Technologies

January 1, 2024 - Present

Designed, developed, and launched conversion-focused, responsive websites across mobile and desktop. Created wireframes, mockups, and polished final designs with Figma and Adobe Creative Suite. Integrated SEO and AODA/WCAG accessibility compliance. Optimized site speed and scalability, reducing load times by up to 50%. Collaborated closely with clients, adapting design and functionality to brand goals. Customized WordPress themes with PHP and CSS to meet unique business needs.

Web Developer / Administrator at Wisest Media Technologies Inc

January 1, 2024 - Present

Managed projects independently, owning timelines and client communication; gathered and analyzed client requirements to design solutions aligned with business goals and user needs; designed and developed responsive, user-focused websites emphasizing usability and performance; organized and maintained digital content ensuring accuracy and accessibility; applied SEO and accessibility standards (AODA/WCAG) to improve discoverability and compliance; optimized website performance and scalability, reducing load times by up to 50%; structured and managed website content in a logical, searchable format; collaborated with clients to review progress, incorporate feedback, and deliver high-quality results.

Support Engineer Executive at TD Plus Limited

January 1, 2021 - January 1, 2022

Maintained detailed service documentation and technical records to ensure accurate tracking of issues and solutions; collected and analyzed recurring technical issues and provided feedback that reduced repeat cases from 30% to less than 5%; trained staff on updated service procedures and technical solutions; collaborated with multiple teams to ensure accurate information sharing and timely resolution of client issues; demonstrated strong attention to detail when handling customer records and technical data.

Tech Support Specialist at Samsung Electronics West Africa

January 1, 2016 - January 1, 2019

Provided client-focused support to Samsung’s Global Business division; managed high-volume client communications; analyzed service performance data and contributed to improvements in customer experience metrics; coordinated with cross-functional teams to deliver service initiatives; implemented remote support solutions reducing service center visits by 30%; trained customer care agents and documented technical solutions; prepared reports to support decision-making and service improvements.

Education

Ontario College Diploma, Web Development at Durham College

January 11, 2030 - June 1, 2025

Ontario College Diploma, Web Development at Durham College

January 11, 2030 - June 1, 2025

Ontario College Diploma, Web Development at Durham College

January 11, 2030 - June 1, 2025

Ontario College Diploma in Web Development at Durham College

January 11, 2030 - June 1, 2025

Ontario College Diploma in Web Development at Durham College

January 11, 2030 - June 1, 2025

Ontario College Diploma (Interactive Media Design - Web Development) at Durham College

January 11, 2030 - March 27, 2026

Higher National Diploma (Electrical/Electronic Engineering) at Auchi Polytechnic

January 11, 2030 - March 27, 2026

Ontario College Diploma, Interactive Media Design (Web Development) at Durham College

January 11, 2030 - March 27, 2026

Higher National Diploma, Electrical/Electronic Engineering at Auchi Polytechnic

January 11, 2030 - March 27, 2026