Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I’m a Project Manager with over four years of experience leading complex enterprise IT and technology initiatives. I’ve managed large-scale infrastructure projects, data migrations, and cross-functional programs, partnering closely with stakeholders to deliver results on time and within scope. My background includes working in fast-paced, regulated environments where clear communication, risk management, and execution are critical. What sets me apart is my ability to bring structure to ambiguity, align diverse teams, and proactively solve problems—helping clients move confidently from planning to successful delivery.…I’m a Project Manager with over four years of experience leading complex enterprise IT and technology initiatives. I’ve managed large-scale infrastructure projects, data migrations, and cross-functional programs, partnering closely with stakeholders to deliver results on time and within scope. My background includes working in fast-paced, regulated environments where clear communication, risk management, and execution are critical. What sets me apart is my ability to bring structure to ambiguity, align diverse teams, and proactively solve problems—helping clients move confidently from planning to successful delivery.

Christopher Miller

Project Manager, App Developer, Full Stack Developer, +2





I’m a Project Manager with over four years of experience leading complex enterprise IT and technology initiatives. I’ve managed large-scale infrastructure projects, data migrations, and cross-functional programs, partnering closely with stakeholders to deliver results on time and within scope. My background includes working in fast-paced, regulated environments where clear communication, risk management, and execution are critical. What sets me apart is my ability to bring structure to ambiguity, align diverse teams, and proactively solve problems—helping clients move confidently from planning to successful delivery.…I’m a Project Manager with over four years of experience leading complex enterprise IT and technology initiatives. I’ve managed large-scale infrastructure projects, data migrations, and cross-functional programs, partnering closely with stakeholders to deliver results on time and within scope. My background includes working in fast-paced, regulated environments where clear communication, risk management, and execution are critical. What sets me apart is my ability to bring structure to ambiguity, align diverse teams, and proactively solve problems—helping clients move confidently from planning to successful delivery.

Available to hire

I’m a Project Manager with over four years of experience leading complex enterprise IT and technology initiatives. I’ve managed large-scale infrastructure projects, data migrations, and cross-functional programs, partnering closely with stakeholders to deliver results on time and within scope. My background includes working in fast-paced, regulated environments where clear communication, risk management, and execution are critical. What sets me apart is my ability to bring structure to ambiguity, align diverse teams, and proactively solve problems—helping clients move confidently from planning to successful delivery.

Skills

Jira

Experience Level

Jira

Expert

Work Experience

Project Manager, Infrastructure at Equity Prime Mortgage

March 1, 2025 - Present

Drove 96% stakeholder satisfaction while serving as primary liaison for 8+ infrastructure projects totaling $12,000,000+, by implementing a standardized project cadence and centralized stakeholder dashboard. Delivered $125,000+ in annual cost savings by renegotiating vendor contracts and optimizing cross-functional resource allocation through detailed contract analysis and cross-department collaboration; improved delivery timelines by 18% and enhanced customer satisfaction scores by 12%. Secured 85% alignment between IT initiatives and business goals by co-developing a technology road map with the CTO, guiding project sequencing across 12+ enterprise IT initiatives. Achieved 40% reduction in issue resolution time by leading daily Agile stand-ups for the IT Infrastructure & Security teams and streamlining alignment via task ownership transparency and sprint backlog grooming. Led 6+ concurrent IT infrastructure projects per quarter, driving a 95% project completion rate by establishing r

Project Manager, Technology at Equity Prime Mortgage

September 1, 2024 - March 1, 2025

Drove $75,000+ in annual efficiency gains by facilitating weekly Change Control Board sessions, streamlining $2,000,000+ in prioritized requests via structured evaluation criteria and centralized documentation. Avoided $100,000+ in rework costs and delivered 90% on-time rate across 4+ data migration projects ($1.5M total) through milestone tracking and risk mitigation planning. Boosted velocity 12% and cut reporting time by 3 hours/week by restructuring Jira boards and piloting collaborative management of 35+ tasks and 5+ Epics using Lean principles and real-time dashboards. Produced comprehensive technical documentation and roadmaps and supported cross-functional delivery sessions for alignment via reusable templates.

Information Technology Services Administrator at Equity Prime Mortgage

November 1, 2021 - September 30, 2024

Saved $60,000 in annual IT labor by streamlining remote laptop imaging and standardizing configurations. Mitigated delays and misalignment costs by $40,000 annually by improving project transparency and delivery speed 20% through centralized IT communications and coordinated stakeholder reporting. Increased workflow efficiency 25% by integrating 2 offshore vendors, accelerating turnaround across key functions. Managed 20+ enterprise systems for 400+ users, increasing operational efficiency through monitoring, preventive maintenance, and 99.9% system uptime. Onboarded 5+ technical new hires weekly by provisioning email, Office 365, Azure AD, and enterprise system access, accelerating time-to-productivity by 30% and ensuring zero-day disruption.

Help Desk Engineer at Equity Prime Mortgage

November 1, 2019 - November 30, 2021

Cut ticket resolution time by 50% by streamlining Zendesk distribution using automated triage rules and real-time agent load balancing, unlocking $85,000+ in efficiency gains. Maintained a 4-hour SLA on help desk responses by coaching Tier 1 staff on quality standards and SOP creation for high-volume issue types. Resolved 200–250+ tickets weekly via cross-functional collaboration with engineering and QA to eliminate blockers and ensure quick handoffs, accelerating timelines. Reduced ticket volume by 15% by building a knowledge base of recurring issues and leveraging analytics to identify top inquiry types and create step-by-step self-service articles.