cici oliveira

Available to hire

I’m a dedicated customer service and retail professional with a strong foundation in sales floor operations and POS accuracy.

About

I’m a dedicated customer service and retail professional with a strong foundation in sales floor operations and POS accuracy. I enjoy supporting shoppers by answering questions, helping customers find products, and creating a smooth, friendly in-store experience. With a proactive approach to learning and reliability in fast-paced environments, I focus on getting things done correctly and efficiently.

Alongside my hands-on retail experience, I bring a background in education from the Toronto Catholic District School Board, which strengthened my communication and teamwork skills. I’m also a confident, motivated team member who takes pride in keeping the store organized, stocked, and visually appealing—supporting both day-to-day customer needs and inventory readiness.

  • Joined November 2026

Skills· 1

Industry experience

  • Media & Entertainment

More experts in Toronto, Canada

Projects · 2

social media works

add this to my resume Customer Service & Tech Support | Retail, Retail Merchandising $3.00/hr  I excel in creating exceptional customer experiences with a strong focus on retail operations and tech support. With a solid educational foundation and hands-on experience in a retail environment, I am equipped to deliver high-quality service that enhances customer satisfaction. My skills in retail management and customer support make me an asset for businesses looking to elevate their customer interaction. I thrive in dynamic settings, adapt quickly, and approach challenges with a proactive mindset. Let’s connect to discuss how I can contribute to your team's success and ensure your customers receive unparalleled service. Skills RetailRetail MerchandisingAdvanced Retail Management Systems Retail ProStore ManagementCustomer ServiceRetail Manager Solutions MetroCustomer Service TrainingCustomer Support ServicesCustomer Success ServicesCustomer Support

  • Music Producer
  • Musician
  • Singer
  • +1

add this to my resume Customer Service & Tech Support | Retail, Retail Merchandising
$3.00/hr

I excel in creating exceptional customer experiences with a strong focus on retail operations and tech support. With a solid educational foundation and hands-on experience in a retail environment, I am equipped to deliver high-quality service that enhances customer satisfaction. My skills in retail management and customer support make me an asset for businesses looking to elevate their customer interaction. I thrive in dynamic settings, adapt quickly, and approach challenges with a proactive mindset. Let’s connect to discuss how I can contribute to your team’s success and ensure your customers receive unparalleled service.
Skills
RetailRetail MerchandisingAdvanced Retail Management Systems Retail ProStore ManagementCustomer ServiceRetail Manager Solutions MetroCustomer Service TrainingCustomer Support ServicesCustomer Success ServicesCustomer Support

artist
  • Artist
  • Singer
  • Vocalist

Work experience

Retail Staff / Cashier · Shoppers Drug MartAug 1994 – Present · 32 yrs 4 mos

Provided exceptional customer service by efficiently processing transactions, resolving inquiries, and supporting customer satisfaction. Managed point-of-sale debit transactions with accuracy and integrity. Contributed to maintaining an organized and visually appealing store environment through diligent stocking, merchandising, and cleanliness. Assisted customers in navigating the store and locating products, demonstrating strong product knowledge and helpfulness. Supported inventory management by receiving and organizing shipments to ensure product availability.

Education· 8

Ontario Secondary School Diploma (OSSD) · Dante Alighieri Academy2030 – 2026
Adult/Alternative Secondary Education Program · Monsignor Fraser College2030 – 2026
Elementary Education · St. Matthew Catholic Elementary School2030 – 2026
Elementary Education · St. Paul VI Catholic School (formerly Pope Paul Catholic Elementary School)2030 – 2026

Certifications and awards

colleen2036

Bryan collega

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