Available to hire
Hi there! I’m Chloe, a proactive virtual assistant and communications coordinator who thrives on turning complex tasks into smooth, repeatable processes. I excel at coordinating high-volume service operations, ensuring clear communication with clients and technicians, and delivering accurate, timely updates.
I enjoy working with cross-functional teams to onboard and train new staff, create clear SOPs, and manage a wide range of administrative tasks—from document management and research to video editing and website maintenance. I’m driven by practical problem-solving and a friendly, can-do approach that helps teams run efficiently.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
General Virtual Assistant at Seven Over Twenty Four Finance LLC
June 30, 2025 - June 30, 2025Provided web design, graphic and video editing, and basic social media management for a healthcare professional. Supported website setup (Squarespace), created informative business videos and short promotional reels for social media outreach, and contributed to client communications with daily/weekly reports.
Customer Service Representative at Alliance Call
August 28, 2025 - October 27, 2025Handled inbound and outbound calls, communicated with customers about appliance repairs, scheduled appointments, provided service information, problem solving, and maintained positive customer relationships with accurate record-keeping.
General / Medical Virtual Assistant at Seven Over Twenty Four LLC
January 1, 2023 - December 31, 2025Delivered high-quality patient support through phone, email, text, and digital communication; streamlined telemedicine operations by processing and forwarding prescriptions to pharmacies; maintained strict adherence to HIPAA standards; partnered with cross-functional team members to manage daily business operations and played a key role in onboarding and training new staff; designed, implemented, and updated SOPs and workflow documentation to improve process clarity, consistency, and operational efficiency; executed diverse administrative and project-based tasks including documentation management, research, email coordination, video editing, website design, and social media oversight to support overall business needs.
Education
Bachelor of Arts in English at University of the Philippines Mindanao
August 1, 2019 - July 1, 2024Bachelor of Arts in English (Creative Writing) at University of the Philippines Mindanao
January 1, 2019 - January 1, 2024Qualifications
Industry Experience
Healthcare, Professional Services, Media & Entertainment, Software & Internet, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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