Available to hire
I’m Melissa Torres, a Graphic Designer and Illustrator with 9+ years of agency-based experience supporting healthcare, nonprofit, education, and professional service clients. I’m experienced in developing brand systems, illustration programs, event campaigns, and multi-platform collateral across print and digital environments.
I thrive on helping brands grow within established brand standards while supporting evolving organizational needs. I’m collaborative, detail-oriented, and accustomed to managing multiple projects in deadline-driven settings.
Experience Level
Expert
Expert
Expert
Expert
Expert
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Expert
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Expert
Expert
Expert
Intermediate
Language
English
Fluent
Spanish; Castilian
Fluent
Work Experience
Graphic Designer & Illustrator at Dooley Design Group
January 31, 2009 - April 30, 2016•Contributed to integrated branding campaigns supporting Children’s Health Council (CHC), including initiatives tied to $71M+ in funding during COVID-19 response efforts
• Designed logos, sub-brands, and visual systems for multiple CHC divisions, maintaining consistency across print, digital, and environmental applications
• Developed branding for CHC’s “Voices of Compassion” podcast and created scalable social media templates for ongoing weekly content
• Produced campaign assets for large-scale annual events including CHC EdRev and CHC Rocktoberfest
• Led design execution for SPIRE (Stanford Professionals in Real Estate) Hall of Fame annual event materials
• Created full illustration and packaging design for Dr. Jill Thurber’s Emotions Game
• Designed book covers and brand assets for Carol Tice’s Writer’s Den; one title reached Amazon Best Seller in Small Business (2020)
• Collaborated with agency leadership and cross-functional teams to deliver multi-project work on deadline
Graphic Designer at FUSION MOBILE
March 1, 2007 - August 1, 2008Collaborated with marketing team to develop cohesive product branding across print and digital channels. Designed packaging, promotional materials, and sales collateral for product launches. Contributed to website design and reseller landing pages aligned with brand standards. Participated in creative strategy and visual direction discussions.
Senior Analyst at AT&T WI-FI SERVICES
January 31, 2009 - June 30, 2016•Led quality assurance and performance evaluation initiatives within high-volume technical
support environment
•Developed and implemented QA scoring system to improve workflow consistency and agent calibration
•Provided coaching, escalation support, and team leadership across cross-functional groups
•Awarded Key Contributor Award (2012) for leadership and process improvement
Education
AAS Visual Communication Graphic Design Specialization at Austin Community College
January 11, 2030 - March 20, 2026Associate of Arts in progress at Austin Community College
January 11, 2030 - March 20, 2026AAS Visual Communication Graphic Design Specialization at Austin Community College
January 11, 2030 - March 20, 2026Associate of Arts in progress at Austin Community College
January 11, 2030 - March 20, 2026Qualifications
Industry Experience
Healthcare, Non-Profit Organization, Education, Professional Services, Media & Entertainment
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
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Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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