Hi, I’m Clavers Mulindi. I’m a results-driven QA Manager with a strong background in Quality Assurance, Software Development, and Product Management. I enjoy leading cross-functional teams to deliver high-quality software that meets customer expectations while upholding industry standards. I’m based in Vancouver, Canada, and thrive in fast-paced environments where collaboration and continuous improvement are valued. In my career, I’ve designed and implemented QA processes, driven testing strategy, and partnered with product and engineering teams to ship reliable solutions. I’m passionate about optimizing SDLC workflows, implementing automation, and mentoring teams to grow their skills and deliver measurable business impact.

Clavers Mulindi

Hi, I’m Clavers Mulindi. I’m a results-driven QA Manager with a strong background in Quality Assurance, Software Development, and Product Management. I enjoy leading cross-functional teams to deliver high-quality software that meets customer expectations while upholding industry standards. I’m based in Vancouver, Canada, and thrive in fast-paced environments where collaboration and continuous improvement are valued. In my career, I’ve designed and implemented QA processes, driven testing strategy, and partnered with product and engineering teams to ship reliable solutions. I’m passionate about optimizing SDLC workflows, implementing automation, and mentoring teams to grow their skills and deliver measurable business impact.

Available to hire

Hi, I’m Clavers Mulindi. I’m a results-driven QA Manager with a strong background in Quality Assurance, Software Development, and Product Management. I enjoy leading cross-functional teams to deliver high-quality software that meets customer expectations while upholding industry standards. I’m based in Vancouver, Canada, and thrive in fast-paced environments where collaboration and continuous improvement are valued.

In my career, I’ve designed and implemented QA processes, driven testing strategy, and partnered with product and engineering teams to ship reliable solutions. I’m passionate about optimizing SDLC workflows, implementing automation, and mentoring teams to grow their skills and deliver measurable business impact.

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Experience Level

Expert
Expert

Language

English
Fluent

Work Experience

Software Quality Assurance Manager at poa! internet
October 1, 2023 - October 1, 2025
Led a team of QA engineers to ensure software quality aligned with industry standards and customer expectations. Designed and implemented QA processes and strategies to improve efficiency and testing effectiveness. Conducted audits and reviews to identify improvements and ensure quality compliance. Collaborated with developers and product managers to drive quality initiatives and resolve issues promptly. Implemented automated testing tools and metrics to track performance and drive continuous improvement. Spearheaded migration of core billing and customer systems from legacy/third‑party platforms to Version 3 for a BSS platform serving 100,000+ active customers. Oversaw end-to-end QA and data integrity during the transition. Led firmware upgrade testing across 150,000 network devices and used Raspberry Pi for automation and simulation, reducing testing time and resource use. Supported optimization of payment gateways using microservices.
Senior Software QA Engineer – Automation Consultant at Seen Technologies
August 1, 2021 - July 1, 2023
Developed and executed 200+ automation test cases, reducing regression testing time by 50%. Identified and mitigated software vulnerabilities through rigorous security testing. Coordinated with design teams to enhance application security and functionality. Created detailed test reports, analyzed defects, and proposed actionable solutions for quality improvement.
Software Quality Assurance Manager at KMNL
February 1, 2022 - January 1, 2023
Led all phases of SDLC, ensuring adherence to quality standards and testing best practices. Conducted software compatibility tests and system modifications for optimal implementation. Developed and maintained automated test scripts using Selenium, reducing testing time by 30%. Planned test schedules and strategies to meet project scope and delivery timelines.
Software QA Specialist – Consultant at Institute of Risk Management (Kenya)
January 1, 2021 - June 1, 2022
Developed and implemented quality assurance procedures, ensuring data integrity and compliance. Provided leadership in deploying QA methodologies and process improvements. Established performance monitoring programs and trained staff on QA best practices.
Lead Software QA Engineer at Naj Hospital
March 1, 2021 - January 1, 2022
Achieved a 92% bug-free project during critical beta-testing phases. Implemented test automation to expedite testing and reduce product launch times. Diagnosed software performance issues, reducing customer support response time by 80%.
Junior Software QA Engineer at United States International University – Africa
February 1, 2020 - December 1, 2020
Conducted functional, regression, end-to-end, GUI, and acceptance testing. Developed and executed test cases while maintaining updated documentation. Performed cross-browser testing and database validation using SQL queries.
Lead Developer & Technical Support at Pata Exports
April 1, 2019 - November 1, 2019
Designed a user-friendly website interface, increasing traffic by 60%. Implemented Ajax technology, improving page views per visit by 90%. Introduced microservices and APIs for enhanced system performance.

Education

BSc in Software Engineering at Murang’a University of Technology
September 1, 2016 - December 1, 2020

Qualifications

ISTQB Certified Tester – Foundation Level (CTFL)
January 1, 2024 - December 14, 2025
Certified Tester Advanced Level – Test Manager (CTAL-TM)
January 1, 2024 - December 14, 2025

Industry Experience

Software & Internet