Led a seven-person team (five developers, two project managers) across 90+ simultaneous WordPress production sites, maintaining high delivery quality and team cohesion. Introduced AI-powered content and data workflow automation to the development team, reducing manual processing time and increasing throughput. Optimized CI/CD pipelines for 90+ production sites, improving deployment reliability and shortening release cycle time. Implemented Agile/Scrum methodologies, increasing sprint predictability and on-time project delivery rates. Established QA/QC processes that reduced post-launch defect rates across all production environments. Onboarded and trained new hires, cutting ramp-up time significantly. Served as a technical liaison between development teams and clients, translating business requirements into actionable technical specifications. Drove strategic initiatives contributing to measurable revenue growth.

Owner / Web Designer & Developer at Coplan Creative Consulting

January 1, 2004 - Present

Delivered custom WordPress themes, UI/UX design, and branding solutions for 300+ clients across diverse industries. Integrated AI tools (Claude Code, Cursor, ChatGPT, Gemini) into client project workflows, accelerating development cycles and content production. Built responsive, WCAG-compliant websites optimized for engagement, accessibility, and conversion. Used Adobe Creative Suite and Figma for web, print, and brand deliverables. Managed all aspects of business operations including client acquisition, project scoping, billing, and long-term relationship management.