Available to hire
I am Corinne Chappatte, a Learning and Quality Systems specialist with 15+ years of experience in regulated pharmaceutical and banking environments. Global LMS System Owner for organisations with up to 3,000 employees across 15 countries, ensuring training compliance in line with ISO 13485, FDA, MDSAP, and FINMA requirements. Experienced in LMS implementation, validation (PQ/OQ/UAT), KPI reporting, audit readiness, and global user support.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
German
Fluent
English
Fluent
French
Advanced
Spanish; Castilian
Advanced
Italian
Beginner
Work Experience
Learning & Development Specialist at Bank J. Safra Sarasin AG, Basel
March 1, 2022 - PresentImplementation and validation of the Totara (Moodle) LMS (v17), including PQ and UAT testing. Strategic development of the global learning landscape in line with FINMA and business requirements. Built global competency models and training matrices to ensure regulatory training compliance. Developed KPI dashboards and management reports to monitor training compliance and target achievement. Managed external vendors and training partners in an international project environment. Supported regulatory audits (FINMA) and CAPA activities within the training environment.
Quality Systems Training Specialist at Ascensia Diabetes Care, Basel
June 1, 2018 - January 31, 2022Global system owner of the SAP SuccessFactors LMS within the QA organization following the Bayer spin-off. System upgrades and validations including PQ/OQ/UAT and qualification documentation. Led a team of 6 LMS administrators and ensured global Level-1/2 support. Developed global training strategy, training matrices, and KPI reports for management reviews. Audits: Supported ISO 13485, FDA, MDSAP audits with no findings in the training area. Led cross-functional projects and training.
Document Specialist (Project, via Favoris AG) at Novartis International, Basel
September 1, 2017 - May 31, 2018Document management support during LMS system transfer from Cornerstone to Up4Growth. Supported LMS migration. Documentum (DMS) lifecycle administrator (Level 1 and 2) for 150 users. Change control and version management for controlled documents. Trained employees and administrators in LMS and DMS processes.
Project Manager LMS Implementation at Migrolino AG, Suhr
February 1, 2016 - March 31, 2017Implemented and validated a new LMS (Moodle) for training and quality (HACCP). Managed data migration, UAT, and validation documentation. Developed a company-wide training strategy and matrix. Created and maintained course rooms and e-learning modules (Articulate Storyline). Led cross-functional e-learning projects and trained employees during the rollout.
Reporting & Training Coordinator at Novartis Vaccines & Diagnostics, Basel / Grifols Diagnostics, Barcelona
September 1, 2010 - November 30, 2015System owner for LMS (Siebel), Documentum, CAPA System, and SharePoint. Maintained training matrices and competency profiles for European teams. Conducted PQ/UAT tests and authored SOPs and KPI reports. Organized training sessions for technical and service teams (European NAT Training Centre). Documentum (DMS) Lifecycle Administrator (Level 1 and 2) for 150 users. Delivered train-the-trainer sessions and user support for CRM and IT systems. Supported internal and external audits (ISO, FDA, QA).
Documentum (DMS) Lifecycle Administrator at Novartis Vaccines & Diagnostics
September 1, 2010 - November 30, 2015Lifecycle administration for Documentum DMS; Level 1 and 2 support; change control and version management for controlled documents; trained employees and administrators in LMS and DMS processes.
Study Coordinator at Harlan Laboratories Ltd., Itingen
December 1, 2007 - November 30, 2009Administrative coordination of study activities, scheduling, and documentation; supported QA and regulatory compliance.
Administrative Assistant at Novartis International
September 1, 2003 - April 30, 2007Administrative support for international teams, scheduling, document control, and cross-functional coordination within the global organization.
Education
Certified Impuls & VAK Coach at Damian Richter
January 1, 2024 - February 27, 2026Lead Auditor ISO 13485:2016 at BSI Training Academy
January 1, 2019 - February 27, 2026Articulate Storyline Expert Course at Partek Handels AG
January 1, 2016 - February 27, 2026Specialist Seminar 'Recognising, Assessing and Managing Burnout' at FHNW Olten
January 1, 2016 - February 27, 2026Federal Diploma in Adult Education at FHNW Bern
January 1, 2015 - February 27, 2026Certified Coach 'Coaching Pur & Team Coach' at Solutionsurfers, Lucerne
January 1, 2015 - February 27, 2026Six Sigma Black Belt at Novartis, Basel
January 1, 2013 - February 27, 2026Commercial Apprenticeship (KV Basel) at KV Basel
January 1, 2000 - February 27, 2026Qualifications
Certified Impuls & VAK Coach
January 1, 2024 - February 27, 2026Lead Auditor ISO 13485:2016
January 1, 2019 - February 27, 2026Articulate Storyline Expert Course
January 1, 2016 - February 27, 2026Specialist Seminar 'Recognising, Assessing and Managing Burnout'
January 1, 2016 - February 27, 2026Federal Diploma in Adult Education
January 1, 2015 - February 27, 2026Certified Coach 'Coaching Pur & Team Coach'
January 1, 2015 - February 27, 2026Six Sigma Black Belt
January 1, 2013 - February 27, 2026Commercial Apprenticeship (KV Basel)
January 1, 2000 - February 27, 2026Industry Experience
Healthcare, Life Sciences, Financial Services, Professional Services, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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