Over 4 years of experience in front-facing roles, including receptionist, administrative support, and customer service within retail and office environments. Adept at managing front desk operations, scheduling appointments, handling multi-line phone systems, and coordinating day-to-day administrative tasks. Tech-savvy with strong proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Docs, Sheets, Calendar), and digital communication platforms like Microsoft Teams and Slack. Known for attention to detail, time management, and the ability to multitask in fast-paced environments while maintaining a calm and professional demeanor

Cornelius Apaalse

Over 4 years of experience in front-facing roles, including receptionist, administrative support, and customer service within retail and office environments. Adept at managing front desk operations, scheduling appointments, handling multi-line phone systems, and coordinating day-to-day administrative tasks. Tech-savvy with strong proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Docs, Sheets, Calendar), and digital communication platforms like Microsoft Teams and Slack. Known for attention to detail, time management, and the ability to multitask in fast-paced environments while maintaining a calm and professional demeanor

Available to hire

Over 4 years of experience in front-facing roles, including receptionist, administrative support, and customer service within retail and office environments. Adept at managing front desk operations, scheduling appointments, handling multi-line phone systems, and coordinating day-to-day administrative tasks. Tech-savvy with strong proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Docs, Sheets, Calendar), and digital communication platforms like Microsoft Teams and Slack. Known for attention to detail, time management, and the ability to multitask in fast-paced environments while maintaining a calm and professional demeanor

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Language

English
Fluent

Work Experience

Sales & Customer Service Assistant at Canadian Tire Corporation
September 1, 2024 - August 31, 2025
Provided front-line customer service, greeted customers, answered inquiries, managed a multi-line phone system, and directed customers to appropriate departments. Contributed to streamlined service delivery and an improved daily workflow, delivering a welcoming and professional store experience.
Administrative Assistant at Lexta Limited
June 1, 2019 - December 31, 2023
Supported front office operations, including greeting visitors, handling calls, and responding to client inquiries. Assisted in scheduling meetings and maintaining internal documents to ensure smooth office workflow. Provided backup support for administrative tasks such as report preparation, inventory logs, and correspondence.

Education

Post Graduate Certificate – Network Security at Conestoga College, Canada
January 1, 2024 - December 31, 2024
Management Information Systems at Ashesi University, Ghana
September 1, 2019 - August 31, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Professional Services