As a Senior Instructional and Multimedia Designer, I specialize in leveraging AI-enabled tools to develop engaging and interactive e-learning experiences.\n\nI am proficient with platforms such as Articulate Storyline, Rise, Camtasia, and Adobe Creative Cloud, and I analyze learner engagement metrics to optimize course content and structure. These targeted improvements consistently lead to higher completion rates and enhanced learner outcomes.

Jennifer L. Thompson

As a Senior Instructional and Multimedia Designer, I specialize in leveraging AI-enabled tools to develop engaging and interactive e-learning experiences.\n\nI am proficient with platforms such as Articulate Storyline, Rise, Camtasia, and Adobe Creative Cloud, and I analyze learner engagement metrics to optimize course content and structure. These targeted improvements consistently lead to higher completion rates and enhanced learner outcomes.

Available to hire

As a Senior Instructional and Multimedia Designer, I specialize in leveraging AI-enabled tools to develop engaging and interactive e-learning experiences.\n\nI am proficient with platforms such as Articulate Storyline, Rise, Camtasia, and Adobe Creative Cloud, and I analyze learner engagement metrics to optimize course content and structure. These targeted improvements consistently lead to higher completion rates and enhanced learner outcomes.

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Language

English
Fluent

Work Experience

Sr. Instructional Designer/Multimedia Designer at Boston Scientific
August 1, 2024 - November 1, 2025
Led development of global compliance and onboarding eLearning programs using Articulate Storyline 360, Rise, and Camtasia. Aligned courses to specific learning objectives, ensuring compliance with organizational standards and regulatory guidelines. Optimized instructional materials to improve learner engagement and knowledge retention, contributing to a 25% increase in overall course completion rates.
eLearning Developer at ELB Learning
December 1, 2024 - July 1, 2025
Created diverse multimedia eLearning experiences, including virtual reality simulations and gamified training modules. Leveraged AI, Articulate 360, and Adobe Creative Cloud to boost learner engagement and knowledge retention. Collaborated with SMEs to deliver SCORM and xAPI-compliant, accessible learning solutions, and ensured brand standards across global teams, contributing to a 25% uplift in completion rates.
Program Project Manager / Senior Instructional Designer at JACOBS
December 1, 2023 - July 1, 2024
Designed cybersecurity eLearning programs using gamification and scenario-based storytelling with Articulate Storyline and After Effects. Applied adult learning principles to create impactful, measurable experiences, resulting in a 20% increase in knowledge retention and a 25% boost in course completion rates.
Senior Instructional Designer at UBER Global L&D
September 1, 2023 - December 1, 2023
Developed AI-driven, video-based training for a global workforce using Synthesia, Rise 360, and Adobe Premiere Pro. Delivered scalable, SCORM-compliant eLearning across regions, improving onboarding efficiency by 25% and enhancing learner engagement and retention.
Senior Instructional Designer at ALLY Bank
March 1, 2023 - August 1, 2023
Designed comprehensive eLearning modules focused on fraud prevention and compliance by leveraging Articulate Storyline 360 and Vyond. Aligned content with core learning objectives to ensure relevance and effectiveness. Delivered materials that enhanced learner engagement and knowledge transfer.
Associate Manager, Field Learning at GAP Inc.
August 1, 2021 - May 1, 2022
Implemented innovative, AI-powered video-based training solutions across a worldwide workforce using Synthesia, Rise 360, and Adobe Premiere Pro, delivering scalable, SCORM-compliant eLearning across regions. Improved onboarding efficiency by 25% and elevated learner engagement and retention.
Senior Instructional Designer at The American Red Cross
March 1, 2021 - July 1, 2021
Applied instructional design models to strengthen curriculum and elevate learner engagement. Developed specialized disaster deployment training for field operations, improving preparedness and reducing response times. Optimized content delivery to increase course completion by 25% and knowledge retention by 20%.
Senior Instructional Designer / Cybersecurity Training Manager at Department of Health & Human Services
December 1, 2020 - March 1, 2021
Collaborated with stakeholders to deliver instructional design initiatives; created impactful presentations outlining learning objectives and project timelines for cybersecurity training and related initiatives.
Sr. Instructional Designer at The United States Pharmacopeia Convention
October 1, 2019 - December 1, 2020
Created visually appealing microlearning assets and engaging technical training materials, applying graphic design principles to enhance learning experiences.
Sr. Instructional Designer at ACSS/L3 Harris
August 1, 2017 - October 1, 2019
Integrated subject matter expertise and product knowledge into learning solutions; produced method sheets for aviation product development, improving process efficiency by 35% and analyzed learner engagement metrics to identify opportunities for improvement, incorporating interactive elements.

Education

Bachelor of Arts, Multimedia and web Design at The Art Institute of Phoenix
April 1, 2001 - March 1, 2005

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Education, Government, Professional Services