Where creative vision meets modern technology Ideas turned into digital masterpieces I am a results-driven IT support and field technician with 8+ years of hands-on experience installing, maintaining, and troubleshooting hardware, software, and network systems across enterprise and residential environments. I work across Windows, macOS, and Linux platforms, delivering responsive desktop and mobile device support and helping teams onboard new users quickly and securely. Currently, I am completing a Bachelor of Science in Graphic Information Technology at Arizona State University. I enjoy building scalable solutions, collaborating with cross-functional teams, and turning complex problems into elegant, user-friendly tech.

DMarques Coleman

5.0 (1 review)

Where creative vision meets modern technology Ideas turned into digital masterpieces I am a results-driven IT support and field technician with 8+ years of hands-on experience installing, maintaining, and troubleshooting hardware, software, and network systems across enterprise and residential environments. I work across Windows, macOS, and Linux platforms, delivering responsive desktop and mobile device support and helping teams onboard new users quickly and securely. Currently, I am completing a Bachelor of Science in Graphic Information Technology at Arizona State University. I enjoy building scalable solutions, collaborating with cross-functional teams, and turning complex problems into elegant, user-friendly tech.

Available to hire

Where creative vision meets modern technology Ideas turned into digital masterpieces

I am a results-driven IT support and field technician with 8+ years of hands-on experience installing, maintaining, and troubleshooting hardware, software, and network systems across enterprise and residential environments. I work across Windows, macOS, and Linux platforms, delivering responsive desktop and mobile device support and helping teams onboard new users quickly and securely.

Currently, I am completing a Bachelor of Science in Graphic Information Technology at Arizona State University. I enjoy building scalable solutions, collaborating with cross-functional teams, and turning complex problems into elegant, user-friendly tech.

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Experience Level

Expert
Expert
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Expert
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Expert
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Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Intermediate
Intermediate
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Intermediate
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Language

English
Fluent

Work Experience

Field Technician at Spectrum (formerly Time Warner Cable)
September 1, 2012 - February 1, 2020
Installed, maintained, and upgraded digital and network systems for commercial and residential clients. Created and configured user equipment and ensured proper connectivity across multiple devices. Responded to system issues and performed preventive maintenance and emergency repairs. Supported system lifecycle tasks including equipment swaps, inventory, and reporting. Collaborated with team members to ensure safety, quality, and on-time project completion.
Field Technician at DIRECTV
July 1, 2011 - September 1, 2012
Installed and serviced satellite and home networking systems, ensuring optimal signal and user experience. Maintained accurate service records and provided clear communication to clients.
Technical Support Representative at Telvista
February 1, 2011 - July 1, 2011
Delivered Tier-1 help-desk support for broadband and digital-phone customers. Resolved connectivity issues, performed password resets, and provided remote assistance.
Web Developer Intern at Altered Gene (Remote, UK)
June 1, 2022 - July 1, 2022
Redesigned the company website to enhance usability and SEO performance. Implemented front-end solutions using HTML, CSS, and JavaScript while managing updates through GitHub. Collaborated with a global development team via Zoom, Discord, and Google Meet.

Education

Bachelor of Science at Arizona State University
March 1, 2021 - January 1, 2025
Bachelor of Science, Graphic Information Technology at Arizona State University
March 1, 2021 - January 1, 2025

Qualifications

Digital Marketing
January 1, 2023 - December 17, 2025
Web Development with HTML, CSS & Bootstrap
January 1, 2021 - December 17, 2025
JavaScript & APIs
January 1, 2021 - December 17, 2025
LinkedIn Learning: CSS Selectors, Responsive Layout, Photography Foundations, Lightroom Classic Training
January 11, 2030 - December 17, 2025

Industry Experience

Software & Internet, Professional Services, Computers & Electronics
    uniE608 do re mi - Technology in Harmony
    Do Re Mi was created in response to a clear problem in the modern creative landscape. While creators across music, design, film, fashion, and digital media rely heavily on social platforms, there is no unified environment built specifically for real time collaboration, creative exchange, and sustainable monetization. https://www.twine.net/signin Most existing platforms prioritize visibility and engagement over workflow. Social networks are optimized for promotion, while professional marketplaces and collaboration tools are fragmented across multiple services. This disconnect creates friction, slows production, and limits meaningful creative partnerships. The Do Re Mi concept explores a different approach. It combines social interaction, collaboration tools, and marketplace thinking into a single creative ecosystem. The platform is designed to support how creatives actually work by enabling real time communication, shared creative spaces, and clear pathways for collaboration and compensation. The process began with market research and user interviews across multiple creative disciplines, supported by industry reports on digital creativity and remote collaboration. These insights informed the design of live collaboration features, community driven discovery, and a creator focused interaction model inspired by the immediacy of modern social platforms and the structure of professional tools. Using Figma, multiple interaction flows and interface systems were prototyped and refined with an emphasis on clarity, speed, and creative momentum. The technical vision explored real time communication, scalable backend architecture, and secure monetization systems to support long term growth and global reach. Looking ahead, Do Re Mi is positioned as a foundation for a new class of creative platforms that shorten production cycles, strengthen collaboration, and empower creators to earn directly from their work. The project represents an exploration of how technology, design, and community can come together to support creativity at scale in an increasingly remote and digital world. video explainervideo animator videoeditor filmdirector
    uniE621 V.I.B.E. — Very Intelligent Brilliant Energy
    V.I.B.E. Interactive AI Companion and Visualization System V.I.B.E. (Very Intelligent Buddy for Everything) is an immersive, privacy first AI powered digital companion designed to make intelligence feel present, human, and visually alive. https://www.twine.net/signin Built as a full stack creative technology project, V.I.B.E. brings together conversational AI, real time 3D visuals, and modern web architecture to explore how intelligent systems can support people during moments of isolation, creativity, and connection. If the world were ever to shut down again, the goal is simple. The world should be able to V.I.B.E. At its core, V.I.B.E. is about more than answers. It is about interaction, emotional presence, and clarity. The system combines a custom WebGL interface, responsive animation, and a modular AI backend to create an experience that feels expressive rather than utilitarian. This public demo showcases the frontend experience, including real time visuals, interaction design, and system behavior. The full AI runtime operates locally using an Ollama powered backend and is intentionally not exposed in the public version. This reinforces a design philosophy centered on privacy, performance, and user control. V.I.B.E. is designed to continuously evolve. It serves as both a functional assistant and a foundation for future AI driven tools across web, creative, and interactive platforms under the emerging concept of V.I.B.E. Technology. This project represents an ongoing exploration of how intelligent systems can feel intuitive, emotionally aware, and visually expressive. Not static, opaque, or purely transactional. graphicdesigner webdesigner threejs designer branding photo logo