Dwi Nanda Susan

Led integration of bank transfer notifications for reconciliation via Zapier automation to reduce costs. Implemented AI-driven reconciliation for J&T Cargo, boosting accuracy and reducing manual intervention by ~60%. Built a monitoring system for DJP Pajakku latency and developed OCR-invoice creation (V1) with end-to-end automation from email to Paper’s system, achieving >99% success with 1,000+ emails/day. Created a dashboard and Slack alerts for failures. Secured agreements with major B2B suppliers. Architected OCR-invoice creation (V2) with dynamic, non-volatile configurations and FCFS queue publishing to scale OCR scanning to >1,500 files/hour, covering end-to-end workflow from scan to Xero publishing. Implemented DoD monitoring using New Relic, unique request IDs, and Slack channels. Maintained invoice finance workflow for a leading Indonesian F&B brand and integrated Xero with Paper.id for Qoala App, reducing errors by ~20%. Built the Horizon Card feature with Financial Service

Integrated bank transfer notifications for reconciliation via Zapier automation; led AI-driven reconciliation for J&T Cargo, increasing accuracy and reducing manual intervention by 60%; built OCR-invoice creation (V1) with end-to-end automation from email to Paper.id, achieving a 99%+ success rate on 1,000+ emails/day. Created a monitoring system for DJP Pajakku latency with dashboards and Slack alerts. Architected OCR-invoice creation (V2) with dynamic configurations to support high-demand client customizations; scaled OCR scanning using an FCFS queue handling >1,500 files/hour. Delivered end-to-end OCR-invoice flow (scan → invoice → finance approval → payment → publish to Xero). Implemented DoD monitoring with New Relic, unique request IDs, and Slack notifications. Maintained invoice finance workflow for a leading F&B brand. Integrated Xero with Paper.id for Qoala App, reducing errors by ~20%. Developed Horizon Card feature with the Financial Services team to achieve enterpri

Integrated bank transfer notifications for reconciliation via Zapier, reducing manual effort and cost. Led AI-driven reconciliation for J&T Cargo transactions, boosting accuracy and cutting manual interventions by 60%. Built a latency monitoring system for DJP Pajakku connections and led OCR-invoice creation (V1) from email intake to Paper.id system, maintaining 99%+ success for 1,000+ emails per day. Implemented a dashboard with Slack alerts for failures. Architected OCR-invoice Creation (V2) with dynamic, non-volatile configs and an FCFS queue to handle 1,500+ files/hour, delivering end-to-end processing from scan to invoice, finance approval, payment completion, and data publishing to Xero. Added DoD monitoring with New Relic and unique request IDs. Supported invoice finance workflow approvals for a leading F&B brand and integrated Xero for Qoala App, reducing errors by 20%. Built Horizon Card feature and automated routine admin tasks to improve SLA and ticket resolution.