Available to hire
I’m an experienced problem solver and editor with over 5 years in IT. Known for my reliability and professionalism, I focus on integrity in all my work.
Currently, I’m working on improving my communication and presentation skills to support my ongoing growth. Always eager to learn, I aim to continue contributing effectively in my field.
Language
English
Advanced
Croatian
Advanced
Work Experience
Product Education Specialist at Infobip d.o.o.
January 1, 2021 - PresentResponsible for digital content creation, video editing, and full project production. Designed and created educational material for customers and partners. Managed implementation, integration, and maintenance of LMS. Defined and tracked KPIs and ROI for learning programs. Led department-level strategic projects and designed learning programs in terms of content creation and digital design in collaboration with subject matter experts.
Core Registration Engineer at Infobip d.o.o.
December 31, 2021 - September 20, 2025Platform setup and sender registration, processing new sender requests. Troubleshooting sender and 2-way related issues. Communicated with MNOs, answered inquiries, and performed sender and 2-way maintenance. Adjusted setups and exceptions, ordered numbers for 2-way (SMS), and tested and maintained platform services to ensure functionality.
Student Jobs at Various
December 31, 2018 - September 20, 2025Various student roles held during 2015-2018.
Education
Incomplete Bachelor's degree in IT at University of Pula FET - IT
January 11, 2030 - September 20, 2025Electrical Technician at Technical High School
January 11, 2030 - September 20, 2025Qualifications
Industry Experience
Education, Professional Services, Software & Internet, Telecommunications, Media & Entertainment
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