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Designer with a background in Neuroscience and Behaviour and hands-on expertise in user experience, service and product design. Experienced in end-to-end product delivery across health care and education environments, turning complex systems and workflows into accessible, intuitive experiences for a broad range of users. Committed to human-centred approaches that make digital tools genuinely useful for the people who rely on them, with a particular interest in reducing cognitive load, minimizing friction and building trust at every touchpoint.…Designer with a background in Neuroscience and Behaviour and hands-on expertise in user experience, service and product design. Experienced in end-to-end product delivery across health care and education environments, turning complex systems and workflows into accessible, intuitive experiences for a broad range of users. Committed to human-centred approaches that make digital tools genuinely useful for the people who rely on them, with a particular interest in reducing cognitive load, minimizing friction and building trust at every touchpoint.

Gabriela Mendelski

UX Designer, Product Designer, Instructional Designer, +5

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Designer with a background in Neuroscience and Behaviour and hands-on expertise in user experience, service and product design. Experienced in end-to-end product delivery across health care and education environments, turning complex systems and workflows into accessible, intuitive experiences for a broad range of users. Committed to human-centred approaches that make digital tools genuinely useful for the people who rely on them, with a particular interest in reducing cognitive load, minimizing friction and building trust at every touchpoint.…Designer with a background in Neuroscience and Behaviour and hands-on expertise in user experience, service and product design. Experienced in end-to-end product delivery across health care and education environments, turning complex systems and workflows into accessible, intuitive experiences for a broad range of users. Committed to human-centred approaches that make digital tools genuinely useful for the people who rely on them, with a particular interest in reducing cognitive load, minimizing friction and building trust at every touchpoint.

Available to hire

Designer with a background in Neuroscience and Behaviour and hands-on expertise in user experience, service and product design. Experienced in end-to-end product delivery across health care and education environments, turning complex systems and workflows into accessible, intuitive experiences for a broad range of users.

Committed to human-centred approaches that make digital tools genuinely useful for the people who rely on them, with a particular interest in reducing cognitive load, minimizing friction and building trust at every touchpoint.

Skills

Figma

Data Visualization

Experience Level

Expert

Figma

Expert

Data Visualization

Intermediate

Language

Portuguese

Fluent

English

Fluent

Work Experience

UX Designer at Ramsay Health Care

August 31, 2025 - August 25, 2025

Led the UX redesign to a task-based experience supporting 1,300+ staff and enhancing patient onboarding for over 330,000 patients. Delivered end-to-end product delivery spanning research, pilot planning, and rollout across 48 hospitals. Reduced pre-admission and admission process times by up to 70%. Designed accessible, intuitive interfaces aligned with healthcare regulations and usability best practices (WCAG). Applied behavioural design principles to simplify flows and reduce cognitive load and decision fatigue. Conducted user research through interviews, hospital visits, contextual inquiry, and co-design workshops with SMEs and end users; iterated improvements to drive adoption. Achieved a user satisfaction score of 7.8/10 through structured interviews and qualitative feedback. Collaborated with product managers, service design, BAs, developers, and admin staff to deliver user-centred solutions at scale.

UX/UI Designer at MTG.net / Iniciativa RZ

August 31, 2024 - August 25, 2025

Updated interfaces using material design. Redesigned SaaS software solution applying knowledge of cognitive processes and mind maps to improve the user journey. Led comprehensive process and product research to understand services offered by the system managing 250,000+ members and 1,100+ local associations. Developed branding and design system elements that scale as software functionality expands. Created wireframes, prototyping interfaces and flows from scratch using Figma. Presented solutions to product management, responded to feedback, and iterated through testing. Supported population help during floods using maps showing traditional entities now shelters and donation collection points in Rio Grande do Sul.

User Experience Designer at Ramsay HealthCare

April 1, 2024 - Present

Led a end-to-end UX redesign of a task-based patient onboarding experience, scalable across 4 hospitals, driving improvements across onboarding workflows and aligning with accessibility and usability goals.

UX Designer and Co-Founder at Kumo Study

April 1, 2024 - Present

Improving Chrome plugin for people with ADHD, focusing on inclusivity and accessibility. Conducted user research to gather feedback and guide solution improvements based on real user needs. Led prioritization efforts using different frameworks to define roadmap items. Designed and documented core user flows, wireframes, and interactive prototypes in Figma, ensuring consistency and usability across touchpoints. Managed expectations and priorities for over 4,000 users and internal stakeholders, balancing research insights, technical constraints, and product vision to support sustainable growth.

Exercise Physiologist at Tribunal de Contas do RS, Brazil

December 31, 2023 - August 25, 2025

Planned, launched, and managed Wellbeing and Health Program for 800+ court employees with weekly actions and publications. Held technical responsibility for an average of 400 appointments per month, including preventive health actions, group and individual care, physical assessments, and training prescriptions. Three times national general champion in 2018, 2019, and 2022 at the Audit Courts Olympics.

Scientist & Intern Professor at PUCRS

March 20, 2023 - August 20, 2024

Developed research on memory and physical exercise, including planning, execution, and publication in the journal Behavioural Brain Research. Conducted laboratory routines and animal studies with rats. Served as an intern professor in the Exercise Physiology subject with over 40 recorded class hours as part of a Master’s degree.