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I am a Bachelor of Science in Psychology graduate with diverse experience in customer service, human resources, clinical psychology, and digital community management. I have worked as a Customer Care Representative handling complex health insurance inquiries while maintaining high customer satisfaction, and as a Customer Sales Representative where I consistently met sales targets through effective communication and problem-solving. My background also includes serving as an HR Intern supporting end-to-end recruitment, onboarding, and training coordination, as well as a Clinical Psychology Intern where I conducted psychological assessments, maintained confidential records, and followed strict ethical standards. In addition, I worked for three months as a Social Media Manager for a Philippine-based guild during the P2E era in 2022, where I managed social media platforms and supported community engagement. What sets me apart is my strong people skills combined with organizational discipline, adaptability across different roles, and my ability to communicate effectively in both professional and digital environments.…I am a Bachelor of Science in Psychology graduate with diverse experience in customer service, human resources, clinical psychology, and digital community management. I have worked as a Customer Care Representative handling complex health insurance inquiries while maintaining high customer satisfaction, and as a Customer Sales Representative where I consistently met sales targets through effective communication and problem-solving. My background also includes serving as an HR Intern supporting end-to-end recruitment, onboarding, and training coordination, as well as a Clinical Psychology Intern where I conducted psychological assessments, maintained confidential records, and followed strict ethical standards. In addition, I worked for three months as a Social Media Manager for a Philippine-based guild during the P2E era in 2022, where I managed social media platforms and supported community engagement. What sets me apart is my strong people skills combined with organizational discipline, adaptability across different roles, and my ability to communicate effectively in both professional and digital environments.

MA. ANGELA D. VIZCARRA

Content Creator, Content Designer, Dancer, +2

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I am a Bachelor of Science in Psychology graduate with diverse experience in customer service, human resources, clinical psychology, and digital community management. I have worked as a Customer Care Representative handling complex health insurance inquiries while maintaining high customer satisfaction, and as a Customer Sales Representative where I consistently met sales targets through effective communication and problem-solving. My background also includes serving as an HR Intern supporting end-to-end recruitment, onboarding, and training coordination, as well as a Clinical Psychology Intern where I conducted psychological assessments, maintained confidential records, and followed strict ethical standards. In addition, I worked for three months as a Social Media Manager for a Philippine-based guild during the P2E era in 2022, where I managed social media platforms and supported community engagement. What sets me apart is my strong people skills combined with organizational discipline, adaptability across different roles, and my ability to communicate effectively in both professional and digital environments.…I am a Bachelor of Science in Psychology graduate with diverse experience in customer service, human resources, clinical psychology, and digital community management. I have worked as a Customer Care Representative handling complex health insurance inquiries while maintaining high customer satisfaction, and as a Customer Sales Representative where I consistently met sales targets through effective communication and problem-solving. My background also includes serving as an HR Intern supporting end-to-end recruitment, onboarding, and training coordination, as well as a Clinical Psychology Intern where I conducted psychological assessments, maintained confidential records, and followed strict ethical standards. In addition, I worked for three months as a Social Media Manager for a Philippine-based guild during the P2E era in 2022, where I managed social media platforms and supported community engagement. What sets me apart is my strong people skills combined with organizational discipline, adaptability across different roles, and my ability to communicate effectively in both professional and digital environments.

Available to hire

I am a Bachelor of Science in Psychology graduate with diverse experience in customer service, human resources, clinical psychology, and digital community management. I have worked as a Customer Care Representative handling complex health insurance inquiries while maintaining high customer satisfaction, and as a Customer Sales Representative where I consistently met sales targets through effective communication and problem-solving. My background also includes serving as an HR Intern supporting end-to-end recruitment, onboarding, and training coordination, as well as a Clinical Psychology Intern where I conducted psychological assessments, maintained confidential records, and followed strict ethical standards. In addition, I worked for three months as a Social Media Manager for a Philippine-based guild during the P2E era in 2022, where I managed social media platforms and supported community engagement. What sets me apart is my strong people skills combined with organizational discipline, adaptability across different roles, and my ability to communicate effectively in both professional and digital environments.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Intermediate

Work Experience

Customer Care Representative at Everise

October 1, 2025 - November 30, 2025

Resolved complex health insurance inquiries from members regarding benefits, eligibility, and network providers, ensuring first-call resolution. Maintained a high level of customer satisfaction with an average rating of 95% or higher.

HR Intern at F2 Corporate Center and Logistics Philippines

February 1, 2025 - March 31, 2025

Assisted in end-to-end recruitment processes by screening resumes, scheduling interviews, and preparing onboarding documents. Supported training and development sessions by coordinating logistics, preparing materials, and tracking attendance.

Clinical Psychology Intern at The Masters of Psychological Services

October 1, 2024 - December 31, 2024

Conducted psychological assessments using standardized tools to support clinical case formulation; maintained confidential records and progress notes in compliance with ethical guidelines.

Customer Sales Representative at Ofive Outsourcing Corporation

June 1, 2022 - September 30, 2022

Achieved daily and monthly sales quotas by promoting and cross-selling products/services; provided first-contact resolution for inquiries, and identified sales opportunities.