Hello! I am Roxana (24 years old, Brașov) and I would like to be part of your team! I have experience in communication, back-office, management and training accommodation. I am also a vocalist and I have collaborations with local artists. I am a motivated professional who loves collaborating with teams, eager to learn, and ready to contribute my skills in a dynamic environment. I enjoy helping customers, organizing processes, and bringing energy to projects.

Roxana-Petronela Haidau

Hello! I am Roxana (24 years old, Brașov) and I would like to be part of your team! I have experience in communication, back-office, management and training accommodation. I am also a vocalist and I have collaborations with local artists. I am a motivated professional who loves collaborating with teams, eager to learn, and ready to contribute my skills in a dynamic environment. I enjoy helping customers, organizing processes, and bringing energy to projects.

Available to hire

Hello! I am Roxana (24 years old, Brașov) and I would like to be part of your team! I have experience in communication, back-office, management and training accommodation. I am also a vocalist and I have collaborations with local artists.

I am a motivated professional who loves collaborating with teams, eager to learn, and ready to contribute my skills in a dynamic environment. I enjoy helping customers, organizing processes, and bringing energy to projects.

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Experience Level

Intermediate
Intermediate

Language

Romanian, Moldavian, Moldovan
Fluent
English
Advanced

Work Experience

Trainer - part of the Management Department at Teleperformance
May 1, 2025 - Present
Training and Quality Assurance
Content Moderator at Majorel / Teleperformance
December 1, 2024 - May 1, 2025
Moderation of video content for an international company
Shop Manager at SC COM GABY'S SRL
April 1, 2024 - November 30, 2024
Shop management in a florist shop; certification as expert florist; responsibilities include taking care of the shop, staff, money, documents and operations
Customer Service Advisor at Ascensos
September 1, 2022 - August 31, 2023
Client service / Call Center
Customer Service - Bolt (Taxify) at CGS-Romania for Bolt / Taxify
January 1, 2020 - July 31, 2021
Solving tickets and taking calls; escalating issues when needed

Education

Bachelor of Laws at Transilvania University of Brasov (Universitatea Transilvania din Brașov)
January 1, 2016 - December 31, 2020
High School Diploma at Colegiul National 'Dr. Ioan Mesota' Brașov
January 1, 2008 - January 1, 2016

Qualifications

Expert Florist Certification
January 11, 2030 - February 27, 2026

Industry Experience

Professional Services, Retail, Media & Entertainment, Telecommunications, Education