I am a detail-oriented healthcare and IT professional pursuing a Bachelor's in Computer Science. I bring over 10 years of experience in medical billing, insurance claims, patient care, and pharmacy operations. I excel at workflow optimization, problem-solving, and HIPAA compliance. I am bilingual in English and Bengali, with intermediate Hindi.

Happy Aktar

I am a detail-oriented healthcare and IT professional pursuing a Bachelor's in Computer Science. I bring over 10 years of experience in medical billing, insurance claims, patient care, and pharmacy operations. I excel at workflow optimization, problem-solving, and HIPAA compliance. I am bilingual in English and Bengali, with intermediate Hindi.

Available to hire

I am a detail-oriented healthcare and IT professional pursuing a Bachelor’s in Computer Science. I bring over 10 years of experience in medical billing, insurance claims, patient care, and pharmacy operations.

I excel at workflow optimization, problem-solving, and HIPAA compliance. I am bilingual in English and Bengali, with intermediate Hindi.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Bengali
Advanced
Hindi
Intermediate

Work Experience

POS Claim Specialist at PharMerica
January 1, 2021 - November 1, 2025
Managed pharmacy insurance claims using LTC400, resolving Medicare, Medicaid, and commercial claim issues. Coordinated with insurers and providers for prior authorizations via CoverMyMeds. Trained staff on claims resolution and workflow optimization; analyzed claim trends to reduce errors.
Patient Care Technician at Bari Homecare
February 1, 2019 - December 1, 2020
Documented patient vitals, assisted with care plans, and maintained accurate electronic medical records. Supported clinical staff with medication administration and HIPAA-compliant documentation.
Medical Billing & Administrative Roles at PharMerica, ChemRx, Prestige Creative Center
January 1, 2002 - December 1, 2018
Processed insurance claims, handled denials, re-bills, and prior authorizations for multiple payers. Verified patient eligibility, coordinated admissions, and supported billing workflow improvements. Trained staff in medical coding, billing procedures, and system navigation.
Pharmacy Technician at PetCareRx Pharmacy
January 1, 2006 - December 1, 2008
Assisted with prescription processing, insurance verification, and patient education.

Education

Bachelor’s Degree in Computer Science at University of the People
January 1, 2024 - April 1, 2026
Associate of Science in Computer Information Systems at CUNY Queensborough Community College
January 1, 2009 - December 1, 2015

Qualifications

Pharmacy Technician Certification
January 11, 2030 - January 31, 2026

Industry Experience

Healthcare, Professional Services, Software & Internet, Education