Full Stack Engineer at CrowdReply

Led the complete revamp and launch of CrowdReply 2.0 within a one-month sprint by orchestrating full-stack development using Cursor for agentic development. Engineered an AI visibility citations and prompts platform via a modular prompt orchestration layer with brand-specific tone configurations, onboarding 200+ brands. Built a Backlinks Marketplace, Order Management system, and an end-to-end ETL pipeline to refresh system data, reducing churn by 26%.

Senior Engineer / Team Lead of AI Studio at eOcean

Spearheaded a real-time semantic conversation and app review system processing 5,000+ reviews/month using Whisper, OpenAI, Gemini, and DeepSeek; reduced latency by 60% and increased actionable insights by 30%. Engineered a scalable WhatsApp chatbot for SIM sales and bundle marketing integrating PayFast and auto-inventory, enabling 2,000+ transactions/month, reducing inventory errors by 85%, and boosting bundle uptake by 25% in three months. Architected rule-based WhatsApp/IVR chatbot infrastructure with Redis, BullMQ, and Node.js featuring dynamic blackout/fallback channels for 20,000+ daily interactions and 70% lower failure rates, delivering 99.9% uptime. Developed a hybrid in-app/push notification platform using React Native, Firebase FCM, SQLite, background services, and socket streams achieving 98%+ delivery success for privacy-sensitive Android workflows with real-time tracking in use by Nayapay, Kistpay, and NBP Bank.

Senior Engineer at Kistpay

Built and revamped internal B2C Mobile Financing Portal, B2B Partner/Telcos Portal, and international landing pages in a 6-week agile cadence using Next.js, React, JavaScript/TypeScript, Express, and CSS.

Software Engineer at Kaispe

Led development of B2B SaaS products (Vendor Portal, Auto Recruit, KPOD) in 8-week agile sprints, driving 15% increase in operational efficiency. Engineered POD Mobile App using Google Maps API and an A* genetic algorithm for cost-effective routing, improving delivery efficiency by 30% for BSI Steel Ltd (South Africa). Developed AI-driven features with Azure OpenAI GPT-3.5 and Azure Cognitive Services to optimize job descriptions and candidate matching on Auto Recruit, improving talent acquisition efficiency by 25% and receiving P@SHA awards. Improved security and UX with Azure AD SSO, customizable RBAC, and integrated Stripe and PayPal payment gateways.