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I am an AI Workflow Developer specializing in end-to-end automation solutions using LLM integration, API orchestration, and workflow automation platforms. I design scalable AI-enabled processes that streamline operations and improve efficiency across teams. I have a proven track record delivering AI-driven chatbots and business process automations that reduce manual workload by 60%+ while integrating seamlessly with CRMs, productivity tools, and internal platforms. My expertise covers Python-based workflow development, prompt engineering, and connecting AI agents with business systems to drive measurable value.…I am an AI Workflow Developer specializing in end-to-end automation solutions using LLM integration, API orchestration, and workflow automation platforms. I design scalable AI-enabled processes that streamline operations and improve efficiency across teams. I have a proven track record delivering AI-driven chatbots and business process automations that reduce manual workload by 60%+ while integrating seamlessly with CRMs, productivity tools, and internal platforms. My expertise covers Python-based workflow development, prompt engineering, and connecting AI agents with business systems to drive measurable value.

Heiko Häng

AI Developer, Full Stack Developer, Back-End Developer, +2

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I am an AI Workflow Developer specializing in end-to-end automation solutions using LLM integration, API orchestration, and workflow automation platforms. I design scalable AI-enabled processes that streamline operations and improve efficiency across teams. I have a proven track record delivering AI-driven chatbots and business process automations that reduce manual workload by 60%+ while integrating seamlessly with CRMs, productivity tools, and internal platforms. My expertise covers Python-based workflow development, prompt engineering, and connecting AI agents with business systems to drive measurable value.…I am an AI Workflow Developer specializing in end-to-end automation solutions using LLM integration, API orchestration, and workflow automation platforms. I design scalable AI-enabled processes that streamline operations and improve efficiency across teams. I have a proven track record delivering AI-driven chatbots and business process automations that reduce manual workload by 60%+ while integrating seamlessly with CRMs, productivity tools, and internal platforms. My expertise covers Python-based workflow development, prompt engineering, and connecting AI agents with business systems to drive measurable value.

Available to hire

I am an AI Workflow Developer specializing in end-to-end automation solutions using LLM integration, API orchestration, and workflow automation platforms. I design scalable AI-enabled processes that streamline operations and improve efficiency across teams.

I have a proven track record delivering AI-driven chatbots and business process automations that reduce manual workload by 60%+ while integrating seamlessly with CRMs, productivity tools, and internal platforms. My expertise covers Python-based workflow development, prompt engineering, and connecting AI agents with business systems to drive measurable value.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Backend Python Engineer at Hostinger

March 31, 2025 - September 30, 2025

Architected and deployed AI-powered chatbot solutions leveraging OpenAI's ChatGPT, Google Gemini, and Anthropic Claude, significantly improving customer interaction efficiency. Reduced manual customer support workload by 60% and maintained high customer satisfaction through iterative prompt engineering and solution refinement. Designed and optimized backend architectures, improving API response times by 30% and enhancing system scalability. Integrated Milvus vector database for advanced AI search capabilities. Built automated logging and monitoring pipelines using Grafana and Sentry, enabling proactive performance tracking and data-driven issue resolution. Implemented CI/CD with GitHub Actions and ArgoCD, reducing deployment times and increasing reliability. Provided on-call emergency troubleshooting to minimize downtime.

Technical Specialist at Hostinger

June 30, 2023 - September 30, 2025

Diagnosed and resolved complex client-side and backend issues through deep technical analysis, improving system uptime and reducing debugging times. Researched WordPress security vulnerabilities and developed custom Python solutions for malware detection and risk mitigation. Built internal automation solutions based on Python to decrease manual workload and track and visualize team performance metrics.

Customer Success Specialist at Hostinger

March 31, 2018 - September 30, 2025

Delivered high-quality customer support via live chat and email. Assisted clients with onboarding, Laravel and WordPress troubleshooting, performance optimization, security enhancements, and DNS and email configurations. Created internal documentation and process automation to improve team efficiency.

Backend Python Engineer at Hostinger

March 1, 2025 - October 3, 2025

Designed and deployed end-to-end AI workflow solutions integrating OpenAI ChatGPT, Google Gemini, and Anthropic Claude with business systems; automated customer support and sales processes; built AI agent workflows through RESTful APIs; integrated Milvus for semantic search; created Grafana dashboards and Sentry monitoring; optimized backend architectures and CI/CD pipelines for reliability.

Technical Specialist at Hostinger

June 1, 2023 - October 3, 2025

Developed Python automation solutions reducing manual workload; built internal analytics tools; researched security automation for WordPress and automated risk mitigation; resolved complex issues to improve uptime and performance.

Customer Success Specialist at Hostinger

March 1, 2018 - October 3, 2025

Delivered technical support and onboarding for WordPress, Laravel, DNS configuration, and performance optimization; created internal documentation and process automation workflows; assisted clients with troubleshooting and configuration.

Backend Python Engineer at Hostinger

March 31, 2025 - October 3, 2025

Designed and deployed end-to-end AI workflow solutions integrating OpenAI ChatGPT, Google Gemini, and Anthropic Claude with business systems, automating customer support and sales processes across multiple platforms. Reduced manual customer support workload by 60%+ by building custom AI assistants that orchestrate complex workflows and integrate with internal APIs for tasks like hosting provisioning, billing, domain management, and email configuration. Engineered AI agent workflows connecting chatbot systems with a microservices architecture via RESTful APIs within the in-house hPanel platform to enable automated data retrieval, decision-making, and task execution. Implemented iterative prompt engineering and workflow refinement cycles to optimize AI assistant accuracy and business process efficiency. Integrated Milvus vector database for semantic search and built Grafana dashboards and Sentry monitoring to track performance. Optimized backend APIs to improve response times by 30% and

Technical Specialist at Hostinger

June 30, 2023 - October 3, 2025

Developed custom Python automation solutions that reduced manual operational workload and streamlined internal processes. Built internal analytics tools to track team performance and provided data-driven insights for process optimization. Researched and developed Python-based security automation for WordPress vulnerability scanning, malware detection, and automated risk mitigation workflows. Diagnosed and resolved complex technical issues to improve system uptime and reduce debugging cycle times.

Customer Success Specialist at Hostinger

March 31, 2018 - October 3, 2025

Delivered technical support and client onboarding for WordPress, Laravel, DNS configuration, and performance optimization; created internal documentation and process automation workflows; assisted clients with troubleshooting and security enhancements across hosting platforms.