Owned and executed end-to-end test strategy for card-servicing APIs supporting 50M+ cardholders globally, reducing production defects by 35% through proactive shift-left quality practices. Architected Selenium and Cypress automation suites with 2,000+ test cases, fully integrated into Jenkins and GitHub Actions CI/CD pipelines to enable continuous regression coverage across code merges. Led performance and load testing initiatives using JMeter to validate SLAs and system stability during peak events like Black Friday campaigns. Defined and enforced API contract testing standards using REST Assured to ensure backward compatibility and schema compliance. Implemented BDD frameworks with Cucumber for business-readable scenarios, improving collaboration. Integrated OWASP ZAP security scans into CI/CD to validate API security posture. Championed shift-left by embedding QA into sprint planning. Designed an AI-powered test result analysis workflow using Python and GenAI tools to categorize fai

Software Development Engineer in Test (SDET) at FNB Bank

June 1, 2023 - December 1, 2024

Designed and developed automated regression test suites for high-throughput retail banking payment microservices using Java and TestNG, improving release-cycle efficiency by 25%. Performed API testing with Postman and REST Assured, validating contracts and error handling. Conducted SQL-based data integrity validations across transaction pipelines to ensure reconciliation accuracy. Built reusable test utilities for data setup/teardown and environment configuration. Integrated tests into Jenkins pipelines with parallel execution. Applied risk-based testing to prioritize automation on critical payment flows. Contributed to internal test management portal improvements. Reproduced and collaborated with developers to resolve production defects, reducing MTTR. Implemented BDD with Cucumber and maintained full requirements traceability. Participated in Agile ceremonies to align QA with delivery goals. Authored detailed test documentation and maintained traceability.

Software Test Engineer at Trinisus Integrated Solutions Pvt Ltd

August 1, 2018 - July 1, 2022

Delivered end-to-end testing and automation services for telecom and banking clients, building scalable frameworks and coordinating distributed teams. Designed data-driven automation using Selenium WebDriver, Java, Maven, and TestNG for provisioning, billing, and activation applications. Applied Page Object Model (POM) and Page Factory design patterns to improve test maintainability, reusability, and scalability. Developed and maintained BDD test suites using Cucumber and Serenity BDD for web UI and API validation across multiple client accounts. Performed REST API testing using REST Assured and Postman for telecom activation and billing microservices. Wrote complex SQL queries including joins and subqueries for backend data validation across Oracle and MySQL. Integrated automated regression suites into Jenkins CI pipelines, reducing manual testing effort by 50% and accelerating release cycles. Collaborated with onshore and offshore teams in a global delivery model. Led test management