Available to hire
I am a QA professional with 19 years of experience across ERP, CRM, Retail, Banking, EMV payment processing, POS, MSR pinpad devices, digital and cloud platforms. I have led QA teams and driven test strategy, planning and execution across UI, API, mobile and data validation in Agile environments.
I excel at building strong partnerships with product and development teams, designing comprehensive test plans, executing acceptance and regression tests, and enabling smooth production releases. My hands-on experience covers performance, security, automation and analytics testing, and I enjoy mentoring teams to deliver high-quality software.
Skills
Work Experience
Senior QA Engineer (Onsite Lead) at Meijer Inc.
January 1, 2023 - PresentValidated Ingenico MSR Pinpad devices and NCR POS Retail terminals (manned & self-checkout) and NCR Gas Station terminals. Verified credit, debit, gift card & prepaid card processing across Visa, Mastercard, Amex, Discover, and routing through Aurus host processor and gateways (Chase, Worldpay, Citi, Fiserv). Led QA deliverables for enhancements, defect fixes, and system regression; supported UAT and post-release verifications.
QA Lead at Dish Networks
March 1, 2022 - November 1, 2022Managed end-to-end QA testing for Republic Wireless MVNO services, including orders, invoices, provisioning, porting & activations; performed defect fixes, enhancements verification, site remodeling, and support for customer webportal, telesales and care applications in an Agile setup.
Onsite QA Lead Analyst at Zebra Technologies Corp.
September 1, 2021 - March 1, 2022Built and implemented Subscription Management cloud application for Zebra’s product portfolio. Tested integrations across Siebel/Salesforce CRM, Oracle CPQ, OCC, OMC, RMCS, and AR/GL Cloud; validated contract creation, revenue calculations, and AR/GL postings for subscription-based products.
POS QA Lead Analyst at Taco Bell (Yum Brands Inc.)
December 1, 2020 - August 1, 2021Managed QA for TacoBell – Front of House on the Xenial-based cloud POS, including lab setup, release testing, and validation of POS devices (cash drawers, payment devices, printers, biometrics, etc.), order management, reports, EOD processing; coordinated API validation with Postman and data validation in EDM/SQL DBs; deployed patches via BigFix and tracked QA via Jira/TestRail.
QA Lead at OpenEdge (Global Payments Integrated)
August 1, 2017 - October 1, 2020Managed QA for Salesforce, Retail & Payment processing domains; led testing for 6 projects and Go-Lives of three new products (Salesforce CRM apps, EMV mobile apps, etc.). Coordinated API testing, mobile testing, DB testing, analytics via Kibana, and automation using AutoTest/Selenium; utilized Jira/Confluence, Bamboo, and TestRail for test management.
Test Specialist at Mindtree Ltd
January 1, 2013 - July 1, 2017Managed QA & UAT for 6 projects across Retail, Manufacturing and Customer Portal domains; conducted web/mobile testing, API testing, digital testing, CMS testing, RWD, performance/load testing with JMeter, security testing, and test management.
SQA Lead at A2 Media
September 1, 2011 - November 1, 2012Led QA for 8 products, set up QA processes, recruitment, automation (Sahi), performance testing (JMeter), and release QA ownership; managed beta/go-live product launches and ongoing maintenance.
SQA Lead at Uniken Systems Pvt Ltd
July 1, 2008 - September 1, 2011Core QA member in a 5-person team, contributed to development/testing of REL-iD technology; set up QA processes, recruited, trained, and mentored team; led QA & QC across banking, security, e-media, and BPM projects with multiple on-site client engagements.
Test Engineer (Contract) at Rediff.com
July 1, 2006 - June 1, 2008Quality control, maintenance & support for 15 live Rediff products (mail, toolbar, homepage, search, etc.); performed test design, execution, UAT, automation regression, defect logging, RCA, and release QA.
QA Lead/Analyst/Engineer at Meijer Inc.
January 1, 2023 - PresentSenior QA lead/analyst responsible for validating POS and payment processing workflows, including Ingenico MSR Pinpad devices and NCR POS terminals. Verified card payments (Visa, Mastercard, Amex, Discover) through Aurus host processor and major gateways (Chase, Worldpay, Citi, Fiserv). Delivered QA for continuous enhancements, defect fixes, and regression cycles for POS/payments releases.
Onsite Lead at Zebra Technologies Corp
September 1, 2021 - March 1, 2022Onsite lead for Subscription Management cloud application ecosystem. Coordinated testing across Oracle EBS cloud integration with Siebel, Salesforce CRM, Oracle Commerce Cloud, Oracle CPQ, Oracle Subscription Management Cloud, RMCS and AR/GL modules; validated end-to-end subscription workflows and revenue calculations.
POS QA Lead Analyst at Taco Bell (Yum Brands Inc)
December 1, 2020 - August 1, 2021QA lead for Taco Bell POS/restaurant cloud platform (Xenial) and IRIS POS. Managed lab setup, release testing, and validation of POS features across dining in, to-go, kiosk, drive-thru and mobile orders. Tested APIs via Postman and data flows in EDM/SQLite; deployed patches via BigFix; tracked in Jira and TestRail; provided release QA sign-offs.
Test Specialist / QA Lead at OpenEdge (Global Payments Integrated)
August 1, 2017 - October 1, 2020QA lead for multiple projects in Salesforce, Retail & Payment processing domains. Conducted Salesforce, API, mobile, DB, analytics (Kibana) testing; performance testing with JMeter; automation with AutoTest/Selenium; managed release readiness and production go-lives; utilized Jira/Confluence, Bamboo, TestRail, QMetry, and related tools.
Education
Bachelor of Engineering (B.E) at P.D.A. College of Engineering, Gulbarga University, Karnataka, India
January 11, 2030 - December 30, 2025Bachelor of Engineering (B.E) at P.D.A. College of Engineering, Gulbarga University, Karnataka, India
January 11, 2030 - April 28, 2026Qualifications
Industry Experience
Software & Internet, Retail, Financial Services, Professional Services, Telecommunications
Skills
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