Available to hire
I design automation systems that remove friction, not just automate tasks. I am a software developer and automation-focused IT professional with experience building full-stack web applications, AI-assisted systems, and workflow automations.
My work spans React, Node.js, Python, REST APIs, Power Platform, and modern UI/UX principles, with a focus on usability, performance, and clean system design. With a background in system administration, cybersecurity, and enterprise IT, I bring strong systems thinking to software development—bridging logic, design, automation, and user experience to build scalable, intuitive products.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Web Developer / SharePoint & Power Platform Developer Intern at NTC Tech Consultancy, LLC
May 1, 2025 - PresentParticipated in planning, testing, and deployment of low-code applications and dashboards within Microsoft 365. Collaborated on troubleshooting workflows and automating tasks using Power Automate. Applied UX best practices to ensure responsive layouts and SEO-friendly designs for Canvas Apps. Developed multiple Power Apps integrated with SharePoint Online, Dataverse, and Microsoft 365. Built apps and automated workflows to enhance internal processes and e-commerce functionality, delivering intuitive and pixel-perfect user interfaces.
USAR Help Technical Support III at SAIC
October 1, 2024 - August 22, 2025Managed mobile commercial wireless assets under the DISA Mobility Program across multiple sites. Provided technical support for hardware, software, and applications to optimize system performance. Enhanced automated data processing systems for better diagnostics. Led system testing and troubleshooting while ensuring interoperability between hardware, software, and applications. Delivered end-user training and technical support to boost productivity using ServiceNow ticketing system.
Mobility Configuration Technician at Ampcus Inc.
December 1, 2023 - August 22, 2025Managed and maintained over 200 mobile commercial wireless assets within the DISA Mobility Program, improving operational efficiency by 30%. Used ServiceNow for issue tracking and resolution. Supported classified and unclassified network operations adhering to DoD security protocols. Provided technical guidance on mobile asset management aligned with enterprise IT goals. Analyzed and resolved complex interoperability issues to enhance system stability and performance.
25L Cable Installation Technician at U.S. Army
September 1, 2022 - August 22, 2025Led a team of 7 IT specialists managing 50+ help desk tickets weekly with an 85% first-attempt resolution rate. Installed and maintained satellite communication systems, VoIP networks, COMSEC devices, and structured cabling for classified and unclassified missions. Improved network security through user account management and policy enforcement. Optimized telecommunications infrastructure by upgrading network hardware and resolving connectivity issues. Provided strategic IT advisement to executive leadership improving operational efficiency and cybersecurity.
Web Developer / SharePoint & Power Platform Developer Intern at NTC Tech Consultancy, LLC
May 1, 2025 - PresentParticipated in solution lifecycle planning, testing, and deployment for low-code apps and dashboards in Microsoft 365. Collaborated on troubleshooting workflows and automating list-based tasks using Power Automate. Applied UX best practices to ensure responsive layout, fast load times, and SEO-friendly designs for Power Apps and web components. Designed, developed, and deployed multiple Canvas Apps integrated with SharePoint Online, Dataverse, and Microsoft 365. Built apps and automated workflows to streamline internal processes and enhance e-commerce functionality while delivering pixel-perfect interfaces focused on intuitive navigation and clean UX patterns.
USAR Help Technical Support III at SAIC
October 1, 2024 - August 22, 2025Managed mobile commercial wireless assets within the DISA Mobility Program ensuring integration and operational efficiency across multiple sites. Provided technical support and troubleshooting for hardware, software, and application issues to optimize system performance and reliability. Enhanced decision-making processes by optimizing automated data processing systems. Led system testing and issue resolution ensuring interoperability between hardware and software while using the ServiceNow ticketing system. Delivered user training to enhance end-user productivity.
Mobility Configuration Technician at Ampcus Inc.
December 1, 2023 - August 22, 2025Managed and maintained 200+ mobile commercial wireless assets within the DISA Mobility Program, improving operational efficiency by 30%. Utilized ServiceNow ticketing system to track and resolve technical issues. Supported classified and unclassified network operations adhering to DoD security protocols. Delivered technical support and guidance on mobile asset management aligned with enterprise IT objectives. Analyzed and troubleshot system failures to enhance stability and performance. Conducted testing and resolved interoperability issues among hardware, software, and applications.
25L Cable Installation Technician at U.S. Army
September 1, 2022 - August 22, 2025Led a team of 7 IT specialists managing over 50 help desk tickets weekly, resolving 85% on first attempt and reducing downtime. Installed, operated, and maintained satellite communications systems, VoIP networks, COMSEC devices, and structured cabling to support classified and unclassified missions. Improved network security and system integrity by managing user accounts and enforcing security protocols. Optimized telecom infrastructure by upgrading telecom closets, reconfiguring network switches, and troubleshooting connectivity issues using OSI/TCP-IP model. Advised executive leadership on IT resource allocation and cybersecurity improvements.
Web Developer / SharePoint & Power Platform Developer Intern at NTC Tech Consultancy, LLC
May 1, 2025 - PresentParticipated in solution lifecycle planning, testing, and deployment of low-code applications and dashboards in Microsoft 365. Collaborated on troubleshooting workflows and automating list-based tasks using Power Automate. Applied UX best practices for responsive layouts, fast load times, and SEO-friendly design in Power Apps and web components. Designed, developed, and deployed multiple Canvas Apps integrated with SharePoint Online, Dataverse, and Microsoft 365. Built apps and automated workflows using Power Platform tools and integrated third-party APIs to streamline processes and enhance e-commerce functionality. Delivered pixel-perfect, intuitive interfaces focused on responsive layouts and clean UX patterns.
Help Desk Technician III at SAIC
October 1, 2024 - August 22, 2025Managed mobile commercial wireless assets within the DISA Mobility Program, ensuring integration and operational efficiency across multiple sites. Provided technical support and troubleshooting for hardware, software, and applications to optimize performance and reliability. Enhanced decision-making through optimizing automated data processing systems, diagnostics, and hardware/software performance. Led system testing and issue resolution ensuring interoperability among hardware, software, and applications. Delivered technical support and user training for installation, maintenance, and troubleshooting of workstations and mobile devices to boost end-user productivity. Utilized ServiceNow ticketing system for tracking issues.
Mobility Configuration Technician at Ampcus Inc.
December 1, 2023 - August 22, 2025Managed and maintained over 200 mobile commercial wireless assets within the DISA Mobility Program, improving operational efficiency by 30%. Used ServiceNow for tracking and resolving technical issues promptly. Supported classified and unclassified network operations in compliance with DoD security protocols and system hardening procedures. Provided technical guidance on mobile asset management aligned with enterprise IT objectives. Analyzed and troubleshot system failures to boost system stability and performance. Conducted testing and resolved complex interoperability issues among hardware, system software, and applications to optimize functionality.
25L Cable Installation Technician at U.S. Army
September 1, 2022 - August 22, 2025Led a team of 7 IT specialists handling over 50 help desk tickets weekly, resolving 85% on first attempt and reducing system downtime. Installed, operated, and maintained satellite communications systems, VoIP networks, COMSEC devices, and structured cabling to support classified and unclassified missions. Improved network security by managing user accounts and enforcing security policies. Upgraded telecom infrastructure including reconfiguring network switches and troubleshooting connectivity using OSI/TCP-IP model. Advised executive leadership on IT resource allocation, security enhancements, and process optimizations, improving operational efficiency and cybersecurity posture. Familiar with DoD systems and clearance-based environments.
AI Systems Analyst (Model Evaluation & Reliability) at Outlier
October 1, 2025 - PresentEvaluate AI-generated system outputs for logic correctness, edge-case handling, and functional reliability; Analyze model behavior patterns and identify failure cases to strengthen training datasets; Execute structured evaluation and ranking of system responses using defined scoring criteria
Business Systems Developer / Automation Engineer at NTC Tech Consultancy, LLC
May 1, 2025 - July 1, 2025Designed and delivered internal business systems combining custom UIs, workflow automation, and structured data models; Built responsive Canvas Apps in Power Apps with validation and UX principles aligned to modern web apps; Automated end-to-end workflows using Power Automate, including approvals, notifications, and exception handling; Integrated REST APIs, Microsoft 365 services, and Power BI dashboards to surface operational insights; Led requirements gathering, UAT, documentation, and post-launch support
IT Systems Support Analyst (Automation & Operations) at SAIC
February 1, 2024 - September 1, 2024Provided enterprise IT operations support within the DISA Mobility Program; Performed Layer 1–2 troubleshooting, ServiceNow ticket management, and network outage coordination; Developed strategies to reduce recurring issues and improve system reliability
IT Systems Configuration Analyst (Enterprise Mobility) at Ampcus Inc
August 1, 2022 - February 1, 2024Managed and supported enterprise mobile assets under DoD security standards; Resolved Tier II–III mobility infrastructure issues and interoperability challenges; Conducted performance and security assessments to improve reliability and user experience
Education
Associate Degree in Software Development at California Institute of Applied Technology
January 11, 2030 - December 1, 2026Full Stack Immersive Training Bootcamp at Skillspire - Coding School
January 11, 2030 - May 1, 2025Associate Degree in Cyber and Computer Forensics and Counterterrorism at American Public University
January 11, 2030 - October 1, 2030Associate Degree in Software Development at California Institute of Applied Technology
January 11, 2030 - December 1, 2026Full Stack Immersive Training Bootcamp Program at Skillspire - Coding School
January 11, 2030 - May 1, 2025Associate Degree in Cyber and Computer Forensics and Counterterrorism at American Public University
January 11, 2030 - October 1, 2030Associate Degree in Software Development at California Institute of Applied Technology
January 11, 2030 - December 1, 2026Full Stack Immersive Training Bootcamp Completion at Skillspire - Coding School
January 11, 2030 - May 1, 2025Associate Degree in Cyber and Computer Forensics and Counterterrorism at American Public University
January 11, 2030 - October 1, 2030Associate Degree at California Institute of Applied Technology
January 11, 2030 - January 1, 2026Associate Degree, Cyber/Computer Forensics & Counterterrorism at American Public University
January 11, 2030 - January 18, 2026Full-Stack Immersive Bootcamp at Skillspire
January 11, 2030 - January 18, 2026Qualifications
Azure Fundamentals
November 30, 0002 - August 22, 2025Industry Experience
Government, Telecommunications, Software & Internet, Professional Services, Other
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