Available to hire
Hi, I’m Jose Campos, a Test Engineer and Software Engineer with 3+ years of experience in software quality assurance, testing, and IT support. I collaborate with cross-functional teams—developers, product managers, and QA engineers—to design test plans, build automation frameworks, and streamline CI/CD pipelines.
I’m passionate about expanding testing capabilities, improving efficiency, and delivering high-impact projects that elevate product quality and reliability across diverse environments and devices, from Windows and macOS to iOS, Android, VR, and conference hardware.
Skills
Language
English
Fluent
Spanish; Castilian
Intermediate
Work Experience
IT Intern at Loma Linda Federal Credit Union
January 1, 2019 - April 1, 2019Managed and configured PCs and operating systems; performed hardware troubleshooting to resolve system issues; deployed VOIP and managed network configurations to improve functionality; provided timely IT support and improved first-response resolution rates.
Software Engineer In Test at Qualtrics
August 1, 2022 - October 1, 2023Developed automated test cases and CI/CD pipelines to run beta tests; expanded test coverage with a Pytest/Selenium framework; coordinated with cross-functional teams to verify feature readiness and documented end-to-end test plans.
Test Engineer at Microsoft Corporation
April 1, 2024 - October 1, 2025Expanded test access and environments for 900+ employees, collaborated with cross-functional engineers to maintain multiple code bases, and improved test cycle times; diagnosed hardware and software defects via Azure DevOps tickets and root-cause analysis; supported OS and device testing across 4+ platforms; improved product reliability by addressing recurring issues.
Software Engineer in Test at Qualtrics Inc
August 1, 2022 - October 1, 2023Developed and automated test cases with Pytest and Selenium, increasing pass rates from 50% to 100% and establishing reliable regression tests. Built CI/CD pipelines in Jenkins to run beta tests across 3 branches, automatically starting tests after developers pushed changes and saving 5–10 minutes per cycle. Wrote and executed 11-component test plans covering requirements, audits, accessibility, localization, performance, and more. Analyzed test results with TestRail and tracked 5+ tickets biweekly in JIRA across 200+ test cases, identifying 3+ trends and guiding targeted regression suites. Filed 30+ bug reports with logs and reproduction steps; documented 100+ end-to-end test cases to speed development and shorten time-to-market from 6 to 5 weeks. Created internal QA utilities for multilingual localization testing across 20 languages. Collaborated with 4+ developers to resolve 50+ defects (API failures, timeouts, UI issues, etc.) and improved cross-functional QA practices. Expanded
IT Intern at La Palma Federal Credit Union, Loma Linda, CA
January 1, 2019 - April 1, 2019Managed PCs and operating systems; performed hardware troubleshooting with diagnostic tools to promptly resolve issues; deployed VOIP systems and managed network configurations to optimize functionality and reduce downtime; provided internal ticketing support and increased first-response resolution rates.
IT Intern at La Loma Federal Credit Union
January 1, 2019 - April 1, 2019Managed and configured PCs and operating systems; streamlined IT operations and reduced setup time. Conducted hardware troubleshooting with diagnostics tools and root-cause analysis to resolve system issues promptly and improve performance. Deployed VOIP systems and managed network configurations, optimizing network functionality and reducing downtime. Operated internal ticketing system to triage and resolve user concerns, delivering timely technical support and improving first-response resolution rate.
Education
Bachelor's Degree in Computer Science (B.S) at La Sierra University, Riverside, CA
January 11, 2030 - June 1, 2022Bachelor's Degree in Computer Science (B.S.) at La Sierra University
January 11, 2030 - June 1, 2022Bachelor's Degree in Computer Science (B.S) at La Sierra University
January 11, 2030 - June 1, 2022Qualifications
Bachelor's Degree in Computer Science (B.S.)
January 11, 2030 - June 1, 2022Industry Experience
Software & Internet, Professional Services, Computers & Electronics, Media & Entertainment
Skills
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