Available to hire
I am an IT professional with experience in IT support, operations, and software systems. I enjoy helping users, maintaining reliable systems, and improving internal applications in both on-site and remote environments.
I solve problems with a hands-on approach, stay focused on reliability and system stability, and am comfortable working with both modern and legacy technologies.
Skills
Work Experience
Software Developer / IT Support (Hybrid) at Barter Bay Exchange Inc.
September 1, 2021 - January 1, 2023Developed and maintained internal web applications using Python and JavaScript. Redesigned and implemented the company website using WordPress. Performed regular maintenance and upgrades for existing applications. Identified and resolved technical issues, proposing effective solutions. Supported internal users and systems in a hybrid work environment.
Leader of Operations & Maintenance at Beijing Enterprise Business Online Co., Ltd.
May 1, 2016 - September 1, 2017Supported and maintained data center infrastructure across multiple locations. Coordinated operational support, incident handling, and routine maintenance. Ensured system reliability and emergency response readiness.
IT Department Manager at Zhongzhi Investment Management Co., Ltd.
January 1, 2014 - April 1, 2016Responsible for IT infrastructure support across headquarters and branch offices. Managed internal business systems and application maintenance. Planned IT budgets and coordinated equipment procurement.
IT Operations Specialist at China Golddeal Investment Co., Ltd.
May 1, 2010 - January 1, 2014Led IT operations and support for enterprise systems. Developed and maintained information security management processes. Implemented ITIL concepts and improved internal procedures.
IT Operations at Beijing Youth Daily
January 1, 2006 - January 1, 2010Supported IT operations and technical services for internal departments.
Software Developer at Beijing Founder Electronics Co., Ltd.
May 1, 2000 - December 1, 2005Participated in software design, development, and maintenance. Developed software with C++ and Delphi. Coordinated development processes and technical documentation.
Education
Bachelor’s Degree: Computer Automation at Beijing Union University
January 1, 1994 - January 1, 1998Qualifications
Familiar with ITIL-based service management concepts in IT support environments
January 11, 2030 - January 24, 2026Knowledge of ISO/IEC 27001 information security and compliance principles
January 11, 2030 - January 24, 2026Industry Experience
Software & Internet, Professional Services
Skills
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