I'm a software engineer with more than two decades of experience building secure, scalable web platforms. I enjoy turning complex requirements into reliable solutions and collaborating with cross-functional teams to deliver value for internal and external users. My background spans web development, cloud infrastructure, security, and data engineering across industries from tech to healthcare. I thrive in environments that challenge my creativity and technical skills, and I'm open to full-time or contract-to-hire opportunities where I can contribute to a stable, secure, and useful platform.

J.T. Evans

I'm a software engineer with more than two decades of experience building secure, scalable web platforms. I enjoy turning complex requirements into reliable solutions and collaborating with cross-functional teams to deliver value for internal and external users. My background spans web development, cloud infrastructure, security, and data engineering across industries from tech to healthcare. I thrive in environments that challenge my creativity and technical skills, and I'm open to full-time or contract-to-hire opportunities where I can contribute to a stable, secure, and useful platform.

Available to hire

I’m a software engineer with more than two decades of experience building secure, scalable web platforms. I enjoy turning complex requirements into reliable solutions and collaborating with cross-functional teams to deliver value for internal and external users.

My background spans web development, cloud infrastructure, security, and data engineering across industries from tech to healthcare. I thrive in environments that challenge my creativity and technical skills, and I’m open to full-time or contract-to-hire opportunities where I can contribute to a stable, secure, and useful platform.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Software Engineer III at Route36
August 1, 2025 - August 29, 2025
Worked for Meta developing tools to monitor, allocate, manage, and decommission their global fiber networks. Utilized Python, PHP, JavaScript, React, GraphQL, Thrift, MySQL, and various technologies across diverse platforms and architectures.
Senior PS Engineer at Miratech
August 1, 2024 - August 29, 2025
Supported multiple clients in call center automation engineering, project management, and led technical teams. Worked with Genesys Cloud and LivePerson platforms and investigated Kafka, SAML SSO, Active Directory, and JavaScript technologies.
Software Engineer III at Simpleview
February 1, 2023 - August 29, 2025
Developed reporting and data engine web applications with React, Redux, GraphQL, JavaScript, Node.js, and Highcharts. Supported data interfaces with BigQuery, Postgres, RedShift, and MS-SQL to build a reactive single-page interface for clients.
Senior Consultant at Waterfield Technologies
December 1, 2021 - August 29, 2025
Consulted on projects involving interactive voice recognition and call center automation using Genesys PureCloud, Avaya IVR, Java, Node.js, React, and PostgreSQL. Automated migration of nearly 600 git repositories and created proof of concept for cloud migration of CI/CD pipelines.
Systems Engineer at AMERGINT
January 1, 2020 - August 29, 2025
Generated Red Hat updates for satellite control stations involving Linux, yum, Python, and shell scripting. Hardened systems to DISA STIG requirements and generated security status reports for updates.
IVR Developer at Forty 7 Ronin
August 1, 2019 - August 29, 2025
Developed and delivered Genesys interactive voice recognition systems for multiple clients. Worked with Genesys Composer, PureCloud, PureConnect, and PureEngage Cloud to develop IVR systems, call recording systems, and IT resource management.
Principal Information Security Engineer at TeleTech
March 1, 2017 - August 29, 2025
Developed security policies and improved security programs across IT teams. Rolled out full-disk encryption and password manager solutions, implemented NIST Cybersecurity Framework, conducted penetration testing and forensic investigations.
Senior Software Engineer at Arrow Electronics
May 1, 2015 - August 29, 2025
Maintained PHP codebase, repaired bugs, and enhanced security of web sites using Symfony and jQuery. Addressed numerous XSS and SQL injection vulnerabilities and improved login/logout security processes.
Senior Software Engineer at MCN Healthcare
July 1, 2014 - August 29, 2025
Built policy and document management systems using Red Hat, Apache, MySQL, PHP, JQuery, Bootstrap, and CodeIgniter. Refactored core code to significantly reduce memory usage, saving company hardware costs.
Software Engineer at Shipwire
November 1, 2013 - August 29, 2025
Developed internal tools and websites using LAMP stack including PHP, ExtJS, and MySQL. Integrated Google authentication, fixed longstanding tool issues, and migrated tools to a modern MVC-based platform.
Software Engineer at Return Path
June 1, 2013 - August 29, 2025
Developed internal and external web applications managing large data sets with PHP, Perl, JavaScript, JQuery, Apache, Oracle, Hadoop, HBase, and Thrift. Improved web site performance and ensured data privacy and security for millions of emails.
Lead Software Engineer at MX Logic / McAfee
February 1, 2012 - August 29, 2025
Led a team in creating and enhancing internal tools, converting codebase to object-oriented programming which facilitated feature additions and reduced defects. Trained new hires in programming, system and database administration, deployment, and emergency response.
Software Engineer III at Route36
August 31, 2025 - August 29, 2025
Worked on tools for monitoring, allocation, management, and decommissioning of Meta's global fiber networks. Utilized Python, PHP, JavaScript, React, GraphQL, Thrift, MySQL, and other technologies across various platforms and architectures.
Senior PS Engineer at Miratech
August 31, 2024 - August 29, 2025
Supported multiple clients in call center automation engineering, project management, and leading technical teams. Implemented call center automations, supported ongoing technology efforts, and improved existing platforms using Genesys Cloud, LivePerson, Kafka, SAML SSO, Active Directory, and JavaScript.
Software Engineer III at Simpleview
February 28, 2023 - August 29, 2025
Developed reporting and data engine web applications using React, Redux, GraphQL, JavaScript, Node.js, and Highcharts, supporting data interfaces with BigQuery, PostgreSQL, RedShift, and MS-SQL.
Senior Consultant at Waterfield Technologies
December 31, 2021 - August 29, 2025
Worked on multiple consulting projects in interactive voice recognition and call center automation using Genesys PureCloud, Avaya IVR systems, Java, Node.js, React, and PostgreSQL. Automated git repository migrations and developed CI/CD pipeline migration proofs of concept.
Systems Engineer at AMERGINT
January 31, 2020 - August 29, 2025
Generated Red Hat updates for satellite control stations; hardened systems to DISA STIG requirements and generated security compliance reports. Used Linux, yum, Python, and shell scripting for process management.
IVR Developer at Forty 7 Ronin
August 31, 2019 - August 29, 2025
Developed interactive voice recognition systems and deployed call recording systems using Genesys platforms. Managed upgrades and internal IT resources.
Principal Information Security Engineer at TeleTech
March 31, 2017 - August 29, 2025
Developed and improved security policies, rolled out laptop full-disk encryption and implemented password managers. Conducted penetration testing and forensic investigations using Kali Linux and EnCase tools following NIST Cybersecurity Framework.
Senior Software Engineer at Arrow Electronics
May 31, 2015 - August 29, 2025
Maintained and enhanced PHP-based web pages and scripts using Symfony and jQuery. Focused on closing security issues including XSS and SQL injection, securing web login processes.
Senior Software Engineer at MCN Healthcare
July 31, 2014 - August 29, 2025
Built policy and document management systems for healthcare providers using PHP, JQuery, Bootstrap, and CodeIgniter. Refactored core code to reduce memory usage significantly, improving scalability and reducing hardware costs.
Software Engineer at Shipwire
November 30, 2013 - August 29, 2025
Developed internal tools and external websites on the LAMP stack, using PHP, ExtJS, and MySQL. Migrated tools to new MVC platforms and integrated Google authentication.
Software Engineer at Return Path
June 30, 2013 - August 29, 2025
Developed internal web applications and back-end scripts managing large datasets using PHP, Perl, JavaScript, Hadoop/HBase/Thrift, and Oracle. Improved web performance and ensured data security.
Lead Software Engineer at MX Logic / McAfee
February 29, 2012 - August 29, 2025
Led a team of developers and sysadmin to enhance internal tools with PHP, Perl, shell scripting, Apache, and PostgreSQL. Converted legacy code to object-oriented programming, greatly increasing maintainability and reducing defects. Saved significant employee hours through web enhancements.
Software Engineer III at Route36
August 31, 2025 - August 29, 2025
Worked on tools for monitoring, allocation, management, and decommissioning of Meta's global fiber networks using Python, PHP, JavaScript, React, GraphQL, Thrift, MySQL, and other technologies. Responsibilities spanned across multiple platforms and architectures.
Senior PS Engineer at Miratech
August 31, 2024 - August 29, 2025
Supported multiple clients in call center automation engineering, project management, and led technical teams. Involved working with Genesys Cloud and LivePerson platforms and technologies including Kafka, SAML SSO, Active Directory, and JavaScript.
Software Engineer III at Simpleview
February 28, 2023 - August 29, 2025
Developed reporting and data engine web applications using React, Redux, GraphQL, JavaScript, Node.js, and Highcharts. Supported data interfaces with BigQuery, Postgres, RedShift, and MS-SQL to provide reactive single-page interfaces for clients.
Senior Consultant at Waterfield Technologies
December 31, 2021 - August 29, 2025
Delivered projects involving interactive voice recognition and call center automation. Worked extensively with Genesys PureCloud, Avaya IVR systems, Java, Node.js, React, and PostgreSQL. Automated migration of git repositories and helped transition CI/CD pipelines from Jenkins to GitHub Actions.
Systems Engineer at AMERGINT
January 31, 2020 - August 29, 2025
Generated Red Hat updates for satellite control stations; involved Linux, yum, Python, shell scripting, and process management. Hardened systems to DISA STIG requirements and produced security status reports.
IVR Developer at Forty 7 Ronin
August 31, 2019 - August 29, 2025
Developed and delivered Genesys voice systems including interactive voice recognition, GIR call recording systems, and internal IT resource management. Worked with Genesys Composer, PureCloud, PureConnect, and PureEngage Cloud.
Principal Information Security Engineer at TeleTech
March 31, 2017 - August 29, 2025
Developed security policies, procedures, and guidelines to improve the security program. Rolled out laptop full-disk encryption, implemented LastPass, and performed penetration testing using Kali Linux tools. Managed server vulnerability scans using Nexpose and forensic image investigations with EnCase.
Senior Software Engineer at Arrow Electronics
May 31, 2015 - August 29, 2025
Maintained PHP web pages and command-line scripts using Symfony and jQuery. Fixed bugs and security issues including XSS and SQL injection vulnerabilities, and enhanced security in authentication processes.
Senior Software Engineer at MCN Healthcare
July 31, 2014 - August 29, 2025
Built policy and document management systems using Red Hat, Apache, MySQL, PHP, JQuery, Bootstrap, and CodeIgniter. Refactored core code to significantly reduce memory footprint and improve efficiency, saving the company substantial hardware costs.
Software Engineer at Shipwire
November 30, 2013 - August 29, 2025
Developed internal tools and external websites using PHP, ExtJS, and MySQL on the LAMP stack. Integrated Google authentication and migrated tools into modern MVC framework.
Software Engineer at Return Path
June 30, 2013 - August 29, 2025
Developed internal and external web applications handling large datasets using PHP, Perl, JavaScript, JQuery, Apache, Oracle, Hadoop, Thrift, SOAP, and Pig. Improved website performance and ensured security and data privacy.
Lead Software Engineer at MX Logic / McAfee
February 29, 2012 - August 29, 2025
Led a team in creating and maintaining a large set of internal tools using PHP, Perl, shell scripting, Apache, PostgreSQL, and ExtJS. Converted legacy code to object-oriented programming improving feature development and reducing defects. Trained new hires and expanded the codebase significantly, resulting in large time savings.
Software Engineer III at Route36
August 31, 2025 - August 29, 2025
Worked on developing tools for monitoring, allocation, management, and decommissioning of Meta's global fiber networks. Utilized Python, PHP, JavaScript, React, GraphQL, Thrift, MySQL, among other technologies across a wide variety of platforms and architectures.
Senior PS Engineer at Miratech
August 31, 2024 - August 29, 2025
Supported multiple clients in call center automation engineering, project management, and led technical teams. Worked extensively with Genesys Cloud, LivePerson, Kafka, SAML SSO, Active Directory, and JavaScript to advise best practices, roll out implementations, and improve platforms.
Software Engineer III at Simpleview
February 28, 2023 - August 29, 2025
Developed the reporting and data engine web application using React, Redux, GraphQL, JavaScript, Node.js, Highcharts, and interfaced with BigQuery, Postgres, RedShift, and MS-SQL. Built a reactive, single-page interface for clients to view, manage, and report on customized data points.
Senior Consultant at Waterfield Technologies
December 31, 2021 - August 29, 2025
Consulted on various interactive voice recognition and call center automation projects. Worked with Genesys PureCloud, Avaya IVR systems, Java, Node.js, React, and PostgreSQL. Automated migration of nearly 600 git repositories from on-prem GitLab to cloud GitHub and provided CI/CD pipeline migration proof of concept.
Systems Engineer at AMERGINT
January 31, 2020 - August 29, 2025
Generated Red Hat updates for satellite control stations, involved in Linux, yum, Python, shell scripting, process management tools, and system hardening to DISA STIG requirements including generating security reports.
IVR Developer at Forty 7 Ronin
August 31, 2019 - August 29, 2025
Developed interactive voice recognition systems and call recording systems for various clients using Genesys Composer, PureCloud, PureConnect, and PureEngage Cloud. Managed system builds, upgrades, and internal IT resources.
Principal Information Security Engineer at TeleTech
March 31, 2017 - August 29, 2025
Developed security policies and guidelines, improved security programs, rolled out disk encryption and password management tools, performed vulnerability scanning and penetration testing, and handled forensic investigations using tools like EnCase and Kali Linux.
Senior Software Engineer at Arrow Electronics
May 31, 2015 - August 29, 2025
Maintained and enhanced web pages and scripts written in PHP using the Symfony framework and jQuery in the frontend. Worked on bug fixes, security improvements including closing XSS and SQL injection vulnerabilities, and added new features to multiple websites.
Senior Software Engineer at MCN Healthcare
July 31, 2014 - August 29, 2025
Developed healthcare policy and document management systems using Red Hat, Apache, MySQL, PHP, JQuery, Bootstrap, and CodeIgniter. Refactored core code to drastically reduce memory footprints enabling cost savings and software extension.
Software Engineer at Shipwire
November 30, 2013 - August 29, 2025
Developed internal tools and external websites with full LAMP stack. Responsible for PHP, ExtJS, and MySQL development using MVC and Zend framework. Integrated Google authentication and migrated tools to MVC-based platform.
Software Engineer at Return Path
June 30, 2013 - August 29, 2025
Developed internal and external web applications and backend scripts using PHP, Perl, JavaScript, JQuery, Apache, Oracle, Hadoop/HBase/Thrift, SOAP, and Pig to manage huge data sets focused on performance and data privacy.
Lead Software Engineer at MX Logic / McAfee
February 29, 2012 - August 29, 2025
Led a team to develop and maintain large internal toolsets, refactored legacy code to object-oriented design, increasing maintainability and reducing defects. Managed programming, systems and database administration, automated deployments, and emergency response.
Software Engineer III at Route36
August 1, 2025 - September 24, 2025
Assigned to work for Meta on tools for monitoring, allocation, management, and decommissioning of their global fiber networks. Worked with Python, PHP, JavaScript, React, GraphQL, Thrift, MySQL, and various technologies across multiple platforms and architectures.
Senior PS Engineer at Miratech
August 1, 2024 - September 24, 2025
Supported multiple clients’ call center automation efforts, led technical teams, advised best practices, implemented automations, rolled out new implementations, and supported ongoing technology efforts. Worked with Genesys Cloud and LivePerson; performed deep dives into Kafka, SAML SSO, Active Directory, and JavaScript.
Software Engineer III at Simpleview
February 1, 2023 - September 24, 2025
Worked on the reporting and data engine web application using React, Redux, GraphQL, JavaScript, Node.js; built a reactive, single-page interface for clients to view, manage, and report on client data. Integrated data interfaces with BigQuery, Postgres, RedShift, and MS-SQL.
Senior Consultant at Waterfield Technologies
December 1, 2021 - September 24, 2025
Consulted on multiple interactive voice recognition and call center automation projects. Worked with Genesys PureCloud, Avaya IVR, Java, Node.js, React, and PostgreSQL. Led a migration project moving ~600 git repositories from on-prem GitLab to GitHub and proposed CI/CD migration from Jenkins to GitHub Actions, including replacing Artifactory with GitHub Package Registry.
Systems Engineer at AMERGINT
January 1, 2020 - September 24, 2025
Generated Red Hat updates for satellite control stations, using Linux, yum, Python, and shell scripting. Hardened systems to DISA STIG requirements and generated reports showing update security status.
IVR Developer at Forty 7 Ronin
August 1, 2019 - September 24, 2025
Part of a consulting firm delivering Genesys voice systems. Developed several IVR systems, deployed GIR call recording systems, built and upgraded systems, and managed internal IT resources. Worked with Genesys Composer, PureCloud, PureConnect, and PureEngage Cloud.
Principal Information Security Engineer at TeleTech
March 1, 2017 - September 24, 2025
Developed security policies, procedures, and guidelines to improve the security program. Rolled out full-disk encryption, implemented LastPass, and aligned efforts with the NIST Cybersecurity Framework. Used Nexpose for vulnerability scanning, Kali Linux for testing, and EnCase for forensic imaging.
Senior Software Engineer at Arrow Electronics
May 1, 2015 - September 24, 2025
Maintained PHP web pages and CLI scripts; utilized ExtJS and Symfony. Fixed bugs and security issues, and secured multiple websites by addressing XSS and SQL injection and strengthening login/logout/password processes.
Senior Software Engineer at MCN Healthcare
July 1, 2014 - September 24, 2025
Built policy and document management systems for healthcare providers using Red Hat, Apache, MySQL, PHP, jQuery, Bootstrap, and CodeIgniter. Refactored core code to reduce memory usage by 60% (and up to 96% in one case), enabling feature expansion without added hardware.
Software Engineer at Shipwire
November 1, 2013 - September 24, 2025
Developed internal tools and external websites using the full LAMP stack. Focused on PHP, ExtJS, and MySQL within an MVC framework (Zend); integrated Google authentication and migrated tools from an older platform to a modern MVC-based platform using ExtJS 3.
Software Engineer at Return Path
June 1, 2013 - September 24, 2025
Developed internal applications and external customer-facing sites; worked with PHP, Perl, JavaScript, jQuery, Apache, Oracle, Hadoop/HBase/Thrift, SOAP, and Pig to process large data sets. Focused on performance optimization and strong emphasis on security and data privacy.
Lead Software Engineer at MX Logic / McAfee
February 1, 2012 - September 24, 2025
Led a team of three developers and a sysadmin, migrating to object-oriented design to reduce duplication and defects. Scaled the code base from ~30,000 to over 1,000,000 lines, improved development speed, and mentored new hires across technical areas including PHP, Perl, shell scripting, Apache, PostgreSQL, Red Hat, ExtJS, and Ajax.

Education

BS in Computer Information Systems at Regis University
January 1, 2005 - April 1, 2008
MS in Information Assurance at Regis University
August 1, 2008 - August 1, 2011
Bachelor of Science in Computer Information Systems at Regis University
January 1, 2005 - April 1, 2008
Master of Science in Information Assurance at Regis University
August 1, 2008 - August 1, 2011
Bachelor of Science in Computer Information Systems at Regis University
January 1, 2005 - April 1, 2008
Master of Science in Information Assurance at Regis University
August 1, 2008 - August 1, 2011
Bachelor of Science in Computer Information Systems at Regis University
January 1, 2005 - April 1, 2008
Master of Science in Information Assurance at Regis University
August 1, 2008 - August 1, 2011
BS in Computer Information Systems at Regis University
January 1, 2005 - April 1, 2008
MS in Information Assurance at Regis University
August 1, 2008 - August 1, 2011

Qualifications

Certified Ethical Hacker
February 1, 2009 - November 1, 2013
CISSP
February 1, 2017 - May 1, 2023
Information Systems Security Academic Certificate
January 1, 2008 - August 29, 2025
E-Security Academic Certificate
January 1, 2007 - August 29, 2025
Certified Ethical Hacker
February 1, 2009 - November 30, 2013
CISSP
February 1, 2017 - May 31, 2023
Academic Certificate in E-Security
January 1, 2007 - August 29, 2025
Academic Certificate in Information Systems Security
January 1, 2008 - August 29, 2025
Certified Ethical Hacker
February 1, 2009 - November 30, 2013
CISSP (Certified Information Systems Security Professional)
February 1, 2017 - May 31, 2023
Certified Ethical Hacker
February 1, 2009 - November 30, 2013
CISSP
February 1, 2017 - May 31, 2023
Certified Ethical Hacker
February 1, 2009 - November 1, 2013
CISSP
February 1, 2017 - May 1, 2023
Information Systems Security – Academic Certificate
January 1, 2007 - December 31, 2007
E-Security – Academic Certificate
January 1, 2008 - December 31, 2008

Industry Experience

Software & Internet, Telecommunications, Professional Services, Government, Healthcare, Computers & Electronics, Media & Entertainment