Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I am Kalyani Ambati, a Senior QA Engineer with 15+ years of experience in manual and automated testing of web and mobile applications across IT Service Management, Healthcare, Telecom, and Financial Services domains. I have led end-to-end QA lifecycles for enterprise platforms including ServiceNow ITSM and SharePoint Online, from requirements analysis and test planning through execution, defect management, and UAT sign-off. I thrive in Agile/Scrum environments, ITIL-aligned practices, and compliance with SOX and data protection standards. I’m known for clear communication, cross-functional collaboration, and delivering high-quality software under tight deadlines.…Hi, I am Kalyani Ambati, a Senior QA Engineer with 15+ years of experience in manual and automated testing of web and mobile applications across IT Service Management, Healthcare, Telecom, and Financial Services domains. I have led end-to-end QA lifecycles for enterprise platforms including ServiceNow ITSM and SharePoint Online, from requirements analysis and test planning through execution, defect management, and UAT sign-off. I thrive in Agile/Scrum environments, ITIL-aligned practices, and compliance with SOX and data protection standards. I’m known for clear communication, cross-functional collaboration, and delivering high-quality software under tight deadlines.

Kalyani Ambati

QA Engineer, Full Stack Developer, Front-End Developer, +2





Hi, I am Kalyani Ambati, a Senior QA Engineer with 15+ years of experience in manual and automated testing of web and mobile applications across IT Service Management, Healthcare, Telecom, and Financial Services domains. I have led end-to-end QA lifecycles for enterprise platforms including ServiceNow ITSM and SharePoint Online, from requirements analysis and test planning through execution, defect management, and UAT sign-off. I thrive in Agile/Scrum environments, ITIL-aligned practices, and compliance with SOX and data protection standards. I’m known for clear communication, cross-functional collaboration, and delivering high-quality software under tight deadlines.…Hi, I am Kalyani Ambati, a Senior QA Engineer with 15+ years of experience in manual and automated testing of web and mobile applications across IT Service Management, Healthcare, Telecom, and Financial Services domains. I have led end-to-end QA lifecycles for enterprise platforms including ServiceNow ITSM and SharePoint Online, from requirements analysis and test planning through execution, defect management, and UAT sign-off. I thrive in Agile/Scrum environments, ITIL-aligned practices, and compliance with SOX and data protection standards. I’m known for clear communication, cross-functional collaboration, and delivering high-quality software under tight deadlines.

Available to hire

Hi, I am Kalyani Ambati, a Senior QA Engineer with 15+ years of experience in manual and automated testing of web and mobile applications across IT Service Management, Healthcare, Telecom, and Financial Services domains. I have led end-to-end QA lifecycles for enterprise platforms including ServiceNow ITSM and SharePoint Online, from requirements analysis and test planning through execution, defect management, and UAT sign-off.

I thrive in Agile/Scrum environments, ITIL-aligned practices, and compliance with SOX and data protection standards. I’m known for clear communication, cross-functional collaboration, and delivering high-quality software under tight deadlines.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior QA Engineer at PCAOB (Public Company Accounting Oversight Board)

August 1, 2016 - Present

Led QA for a large-scale ServiceNow ITSM implementation (Incident, Change, Problem, HAM, Service Request). Designed and executed 500+ test cases across functional, regression, integration, and UAT. Validated configurations including business rules, ACLs, UI policies, workflows, and update sets. Performed upgrade testing and ensured system stability pre- and post-deployment. Tracked and managed defects in JIRA, driving timely resolution within sprints. Led UAT sessions with business stakeholders and provided production deployment recommendations. Ensured SOX and data security compliance throughout testing; maintained and updated ServiceNow ATF scripts for upgrade testing.

Principle Test Engineer at GDIT (General Dynamics Information Technology) — CMS Client

August 1, 2012 - November 1, 2014

Supported V&V testing across multiple sprints; participated in requirement analysis; authored and maintained tests for functional and failure conditions; logged defects in HP ALM; coordinated with QA leads on resolution; provided UAT support including defect review and resolution validation; created WSDLs and submitted SOAP requests; analyzed Syslogs.

QA Engineer / Test Analyst at Tata Consultancy Services (TCS)

September 1, 2006 - May 1, 2007

Project: Investment Banking — Credit Murex Implementation. Validated trading workflows, risk calculations and analytics; designed and executed regression suites; replicated production issues and verified fixes; conducted UAT and provided status updates.

QA Engineer at Evolving Systems

September 1, 2004 - August 1, 2006

Project: Tertio (Provident) — Telecom Provisioning System. Analyzed business, functional, technical and UI requirements; built automation framework for web-based screens using QTP; executed scripts and logged defects; authored UNIX shell scripts for test automation and triage.