Keen Francis

Available to hire

Senior Full-Stack & AI Engineer with 10+ years of experience designing and delivering scalable, high-performance web applications and AIpowered features.

About

Senior Full-Stack & AI Engineer with 10+ years of experience designing and delivering scalable, high-performance web applications and AIpowered features. Extensive hands-on work across backend, frontend, data, and cloud, with a strong focus on clean architecture, reliability, and maintainability. Experienced in translating complex business requirements into technical solutions, collaborating closely with cross-functional teams in Agile environments, and consistently improving systems through performance optimization, automation, and modern AI integration.

  • Joined January 2026

Languages

  • EnglishFluent

Industry experience

  • Software & Internet
  • Professional Services

More experts in Calgary, Canada

Projects · 1

I design and implement AI-powered voice agents using VAPI + Make.com (or n8n), built specifically for doctors, clinics, and healthcare providers who want to modernize patient communication. Unlike generic automation, my solutions are tailored for the healthcare sector, focusing on patient calls, reminders, scheduling, intake, and follow-ups—all handled automatically, 24/7.

My automations connect with your existing systems, whether it’s EHR/EMR platforms, calendars, billing systems, CRMs, SMS, or email tools, so you never deal with data silos or manual work. Patients can call in and book appointments, get automated reminders, confirm or reschedule with ease, and receive post-visit follow-ups—all without adding pressure to your staff.

What sets me apart is my focus on healthcare workflows, ensuring automations are practical, patient-friendly, and privacy-conscious. I provide custom builds, fast delivery, clear documentation, and ongoing support so your clinic operates efficiently. The result: fewer no-shows, streamlined operations, happier patients, and more time for you to focus on delivering excellent care.

AI voice agent for patient calls, reminders & scheduling 24/7
  • AI Engineer
  • Full Stack Developer

Work experience· 4 roles

AI Full Stack Engineer · PreambleMay 2023 – Jun 2025 · 2 yrs 2 mos
Full Stack Developer · HelcimFeb 2021 – Apr 2023 · 2 yrs 3 mos
Backend Developer · CadeonJun 2018 – Dec 2020 · 2 yrs 7 mos
Frontend Developer · ArcurveJul 2015 – May 2018 · 2 yrs 11 mos

Education

Bachelor of Science · University of Calgary2030 – 2026

Certifications and awards

Certified AI & Algorithm Auditor2024 – 2026

The AI & Algorithm Auditor Certification by BABL AI equips professionals to audit and assure the responsible development and use of AI. Covering algorithmic risk, governance, bias testing, and assurance, the program includes five core courses and a capstone project. Trusted globally, it aligns with standards like the ISO 42001 and NIST AI RMF. Graduates are prepared to lead in AI audit and assurance, addressing ethical and compliance challenges while promoting transparency and accountability.

Full Stack Developer Core2021 – 2026

Profesional con habilidades de desarrollo web interdisciplinarias, desarrollando en Front End (interfaces y sistemas de cara al usuario), como de Back End (lógica, servidores, y bases de datos), es el encargado de coordinar el desarrollo de ambas y cuenta con la capacidad de crear proyectos de principio a fin.

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